Question 1

Two major variables in choosing the structure and design of an organization are the opportunities and need for ________.

Accepted Answer

A)  globalization and localization 
B)  mass marketing and niche marketing 
C)  vertical mobility and horizontal mobility 
D)  differentiation and integration 
A)  globalization and localization 
B)  mass marketing and niche marketing 
C)  vertical mobility and horizontal mobility 
D)  differentiation and integration A

Question 2

Which of the following is true with regard to born globals?

Accepted Answer

A)  Born globals cater to a single, narrow market segment. 
B)  In their rush to get on the globalization bandwagon, born globals have categorically ignored domestic market opportunities. 
C)  Born globals operate in the international business arena right from their inception. 
D)  Born globals do not have foreign subsidiaries. 
A)  Born globals cater to a single, narrow market segment. 
B)  In their rush to get on the globalization bandwagon, born globals have categorically ignored domestic market opportunities. 
C)  Born globals operate in the international business arena right from their inception. 
D)  Born globals do not have foreign subsidiaries. C

Question 3

Direct mechanisms that provide the basis for the overall guidance and management of foreign operations include the design of appropriate structures and the use of effective staffing practices.

Accepted Answer

A) True 
 B)False  True

Question 4

Indirect coordinating mechanisms typically include all of the following EXCEPT ________.

Accepted Answer

A)  sales quotas 
B)  budgets 
C)  visits by head-office personnel 
D)  feedback reports 
A)  sales quotas 
B)  budgets 
C)  visits by head-office personnel 
D)  feedback reports

Question 5

Marketing-oriented companies,such as Nestlé and Unilever,which produce a range of products that can be marketed through similar channels of distribution to similar customers,will usually opt for the ________.

Accepted Answer

A)  domestic structure plus foreign subsidiary 
B)  global geographic structure 
C)  matrix structure 
D)  domestic structure plus export department 
A)  domestic structure plus foreign subsidiary 
B)  global geographic structure 
C)  matrix structure 
D)  domestic structure plus export department

Question 6

The feedback from the control process and the information systems should ________.

Accepted Answer

A)  point out the most suitable organizational structure for a company at a given point in time 
B)  help employees formulate a plan for personal development 
C)  signal any necessary change in strategy, structure, or operations in a timely manner 
D)  eliminate organizational anarchy 
A)  point out the most suitable organizational structure for a company at a given point in time 
B)  help employees formulate a plan for personal development 
C)  signal any necessary change in strategy, structure, or operations in a timely manner 
D)  eliminate organizational anarchy

Question 7

Describe the organizational structure and characteristics of transnational corporations.

Accepted Answer

A transnational corporation has the abil

Question 8

Using the Internet to streamline global supply systems ________.

Accepted Answer

A)  enhances the efficiency of the supply chain 
B)  eliminates the reliance on local suppliers 
C)  creates a vertical hierarchical structure within organizations 
D)  increases fixed costs 
A)  enhances the efficiency of the supply chain 
B)  eliminates the reliance on local suppliers 
C)  creates a vertical hierarchical structure within organizations 
D)  increases fixed costs

Question 9

Which of the following forms of organization is particularly appropriate in a dynamic and diverse environment?

Accepted Answer

A)  the global functional structure 
B)  the global product structure 
C)  the domestic structure plus export department 
D)  the domestic structure plus foreign subsidiary 
A)  the global functional structure 
B)  the global product structure 
C)  the domestic structure plus export department 
D)  the domestic structure plus foreign subsidiary

Question 10

What are the changes necessitating new structural designs for organizations?

Accepted Answer

The changes that may necessitate new str

Question 11

________ is the process by which a firm gradually changes in response to global competition; domestic market saturation; and the desire for expansion,new markets,and diversification.

Accepted Answer

A)  Segmentation 
B)  Integration 
C)  Segregation 
D)  Internationalization 
A)  Segmentation 
B)  Integration 
C)  Segregation 
D)  Internationalization

Question 12

The best organizational structure is the one that ________.

Accepted Answer

A)  does not allow any compromise on the globalization-localization continuum. 
B)  upholds the status quo 
C)  actively resists organizational change 
D)  facilitates the firm's goals and is appropriate to its industry, size, technology, and competitive environment 
A)  does not allow any compromise on the globalization-localization continuum. 
B)  upholds the status quo 
C)  actively resists organizational change 
D)  facilitates the firm's goals and is appropriate to its industry, size, technology, and competitive environment

Question 13

The organizational culture has a low impact in a ________ strategy.

Accepted Answer

A)  global 
B)  transnational 
C)  multidomestic 
D)  international 
A)  global 
B)  transnational 
C)  multidomestic 
D)  international

Question 14

What are direct and indirect coordinating mechanisms?

Accepted Answer

Direct mechanisms that provide the basis

Question 15

The organizational structure for global e-businesses,in particular for physical products,typically involves a network of virtual e-exchanges and "bricks and mortar" services,whether those services are in-house or outsourced.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following indicates a need for change in organizational design?

Accepted Answer

A)  low turnover 
B)  a decrease in overseas customer complaints 
C)  seamless innovation 
D)  new management with different goals and strategies 
A)  low turnover 
B)  a decrease in overseas customer complaints 
C)  seamless innovation 
D)  new management with different goals and strategies

Question 17

A matrix structure is a hybrid organization of overlapping responsibilities.

Accepted Answer

A) True 
 B)False

Question 18

Organizing for global product standardization requires ________,an especially difficult task for multiproduct companies.

Accepted Answer

A)  multibranding 
B)  vertical organizational mobility 
C)  seamless product development 
D)  centralized global product responsibility 
A)  multibranding 
B)  vertical organizational mobility 
C)  seamless product development 
D)  centralized global product responsibility

Question 19

Which of the following refers to a self-contained business within a company with its own functional departments and accounting systems?

Accepted Answer

A)  buying center 
B)  supply chain 
C)  value chain 
D)  strategic business unit 
A)  buying center 
B)  supply chain 
C)  value chain 
D)  strategic business unit

Question 20

Sedona Inc.is an American firm that manufactures high-quality handbags,duffel bags,and leather belts at its facility in Arizona.Sedona's products have been featured in various fashion magazines and as a result,consumer demand has increased significantly.Currently,Sedona is organized as a domestic structure plus export department.Executives at Sedona believe the firm is ready to internationalize its operations,and they are considering various organizational structures. Which of the following best supports the argument that Sedona should reorganize into a global functional structure?

Accepted Answer

A)  Sedona has a highly decentralized system of management. 
B)  Sedona uses a variety of technologies for its numerous and varied product lines. 
C)  Sedona has only a few domestic competitors. 
D)  Sedona serves a narrow spectrum of customers and has a product line that uses similar technology. 
A)  Sedona has a highly decentralized system of management. 
B)  Sedona uses a variety of technologies for its numerous and varied product lines. 
C)  Sedona has only a few domestic competitors. 
D)  Sedona serves a narrow spectrum of customers and has a product line that uses similar technology.

Two major variables in choosing the structure and design of an organization are the opportunities and need for ________.

Which of the following is true with regard to born globals?

Direct mechanisms that provide the basis for the overall guidance and management of foreign operations include the design of appropriate structures and the use of effective staffing practices.

Indirect coordinating mechanisms typically include all of the following EXCEPT ________.

Marketing-oriented companies,such as Nestlé and Unilever,which produce a range of products that can be marketed through similar channels of distribution to similar customers,will usually opt for the ________.

The feedback from the control process and the information systems should ________.

Describe the organizational structure and characteristics of transnational corporations.

Using the Internet to streamline global supply systems ________.

Which of the following forms of organization is particularly appropriate in a dynamic and diverse environment?

What are the changes necessitating new structural designs for organizations?

________ is the process by which a firm gradually changes in response to global competition; domestic market saturation; and the desire for expansion,new markets,and diversification.

The best organizational structure is the one that ________.

The organizational culture has a low impact in a ________ strategy.

What are direct and indirect coordinating mechanisms?

The organizational structure for global e-businesses,in particular for physical products,typically involves a network of virtual e-exchanges and "bricks and mortar" services,whether those services are in-house or outsourced.

Which of the following indicates a need for change in organizational design?

A matrix structure is a hybrid organization of overlapping responsibilities.

Organizing for global product standardization requires ________,an especially difficult task for multiproduct companies.

Which of the following refers to a self-contained business within a company with its own functional departments and accounting systems?

Assessing the Environment: Political, Economic, Legal, Technological

Managing Interdependence, Social Responsibility, and Ethics

Understanding the Role of Culture

Communicating Across Cultures

Cross-Cultural Negotiation and Decision Making

Formulating Strategy

Global Alliances and Strategy Implementation

Staffing,Training,and Compensation for Global Operations

Developing a Global Management Cadre

Motivating and Leading

Filters

Exam 8: Organization Structure and Control Systems

Two major variables in choosing the structure and design of an organization are the opportunities and need for ________.

Which of the following is true with regard to born globals?

Direct mechanisms that provide the basis for the overall guidance and management of foreign operations include the design of appropriate structures and the use of effective staffing practices.

Indirect coordinating mechanisms typically include all of the following EXCEPT ________.

Marketing-oriented companies,such as Nestlé and Unilever,which produce a range of products that can be marketed through similar channels of distribution to similar customers,will usually opt for the ________.

The feedback from the control process and the information systems should ________.

Describe the organizational structure and characteristics of transnational corporations.

Using the Internet to streamline global supply systems ________.

Which of the following forms of organization is particularly appropriate in a dynamic and diverse environment?

What are the changes necessitating new structural designs for organizations?

________ is the process by which a firm gradually changes in response to global competition; domestic market saturation; and the desire for expansion,new markets,and diversification.

The best organizational structure is the one that ________.

The organizational culture has a low impact in a ________ strategy.

What are direct and indirect coordinating mechanisms?

The organizational structure for global e-businesses,in particular for physical products,typically involves a network of virtual e-exchanges and "bricks and mortar" services,whether those services are in-house or outsourced.

Which of the following indicates a need for change in organizational design?

A matrix structure is a hybrid organization of overlapping responsibilities.

Organizing for global product standardization requires ________,an especially difficult task for multiproduct companies.

Which of the following refers to a self-contained business within a company with its own functional departments and accounting systems?

Assessing the Environment: Political, Economic, Legal, Technological

Managing Interdependence, Social Responsibility, and Ethics

Understanding the Role of Culture

Communicating Across Cultures

Cross-Cultural Negotiation and Decision Making

Formulating Strategy

Global Alliances and Strategy Implementation

Staffing,Training,and Compensation for Global Operations

Developing a Global Management Cadre

Motivating and Leading

Filters