Exam 4: Communicating Across Cultures
Exam 1: Assessing the Environment: Political, Economic, Legal, Technological84 Questions
Exam 2: Managing Interdependence, Social Responsibility, and Ethics89 Questions
Exam 3: Understanding the Role of Culture100 Questions
Exam 4: Communicating Across Cultures107 Questions
Exam 5: Cross-Cultural Negotiation and Decision Making100 Questions
Exam 6: Formulating Strategy100 Questions
Exam 7: Global Alliances and Strategy Implementation98 Questions
Exam 8: Organization Structure and Control Systems100 Questions
Exam 9: Staffing,Training,and Compensation for Global Operations100 Questions
Exam 10: Developing a Global Management Cadre100 Questions
Exam 11: Motivating and Leading100 Questions
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In an interview,a British journalist asked a German athlete,"Are you a typical German?" When asked to clarify,the journalist explained that a typical German loved machines,worked hard,and was dependable.This is an example of ________.
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(Multiple Choice)
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Correct Answer:
D
What is object language? Provide an example of how object language might affect business communication.
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(Essay)
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Correct Answer:
The term object language,or material culture,refers to how we communicate through material artifacts,whether architecture,office design and furniture,clothing,cars,or cosmetics.Material culture communicates what people hold as important.The importance of family to people in Spain and much of Latin America would be conveyed by family photographs around the office,so there is an expectation that the visitor would enquire about the family.
In high-context cultures,feelings and thoughts are not explicitly expressed.
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(True/False)
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Correct Answer:
True
The Japanese ningensei style of communication refers to the preference for humanity,reciprocity,a receiver orientation,and an underlying distrust of words and analytic logic.
(True/False)
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According to the GLOBE project,a coworker or subordinate from Sweden,a country ranking low on assertiveness,would most likely prefer ________.
(Multiple Choice)
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In monochronic cultures,time is experienced in a linear way,with a past,a present,and a future,and time is treated as something to be spent,saved,made up,or wasted.
(True/False)
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In low-context cultures,key information is embedded in the context rather than made explicit.
(True/False)
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The considerable variation between Americans and Chinese in the use of silence during meetings is an aspect of ________.
(Multiple Choice)
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In high-contact cultures,people prefer much less sensory involvement,standing farther apart and touching far less.
(True/False)
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During a business meeting in the United States,a relaxed posture is acceptable,but in Europe or Asia such body language would most likely be interpreted as ________.
(Multiple Choice)
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Which of the following is true about high-context cultures?
(Multiple Choice)
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Brenda is the head of a sports firm in Sweden.In order to communicate effectively with her workers,Brenda should ________.
(Multiple Choice)
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Posture,gestures,facial expressions,and eye contact are examples of ________.
(Multiple Choice)
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Intercultural communication most likely occurs when ________.
(Multiple Choice)
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________ describes the process of sharing meaning by transmitting messages through media such as words,behavior,or material artifacts.
(Multiple Choice)
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Behavior that communicates explicitly via words and actions is called nonverbal communication.
(True/False)
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Which of the following is most likely a characteristic of low-context cultures?
(Multiple Choice)
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The term paralanguage refers to how something is said rather than the content-i.e.,the rate of speech,the tone and inflection of voice,other noises,laughing,or yawning.
(True/False)
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