Exam 4: Communicating Across Cultures

The manner in which people communicate through material artifacts such as architecture,office design,and cars is known as ________.

What is the best method for avoiding miscommunication?

What can American managers conducting business abroad do to counteract the view that Americans are culturally insensitive?

________ refers to how something is said rather than the content-i.e.,the rate of speech,the tone and inflection of voice,other noises,laughing,or yawning.

Which of the following is a true statement about polychronic cultures?

________ is the process in which people look for the explanation of another person's behavior.

Larry is a top-level manager at Smart-Tech,an American semiconductor firm.Larry is involved in the negotiation procedures between Smart-Tech and a Saudi Arabian financial group.Larry has recently arrived in Saudi Arabia for the purpose of negotiating the final terms of the contract. Which of the following statements undermines the argument that Larry should adhere to a strict agenda when negotiating with the Arabs?

When encoding a message during cross-cultural communication,it is most effective for senders to ________.

Classified and compartmentalized,time serves to order life in a ________.

Which of the following is the primary cause of noise in the communication process?

In high-context cultures,feelings and thoughts are not explicitly expressed; instead,one has to read between the lines and interpret meaning from one's general understanding.

Understanding foreign languages is especially important for international managers because of ________.

The term ________ refers to behavior that communicates without words.

Which of the following is an example of proxemics?

Kinesics and proxemics are elements of nonverbal communication.

According to the GLOBE project,workers from countries that ranked low on performance orientation,e.g.,Russia or Greece,________.

Anything that serves to undermine the communication of the intended meaning is known as ________.

Why is language often a cause of miscommunication across cultures? What can international managers do to minimize communication problems that stem from language differences?

What is the difference between high-context and low-context cultures? In which type of culture would you prefer to work? Why?

Tom manages a U.S.pharmaceutical subsidiary located in Ireland.In order to communicate effectively with Irish employees and improve their productivity,Tom should ________.