Question 1

As described by Oberg,which of the following is most likely a characteristic of the irritation and hostility stage of culture shock?

Accepted Answer

A)  excitement 
B)  homesickness 
C)  appreciation of local practices 
D)  positive attitudes and expectations 
A)  excitement 
B)  homesickness 
C)  appreciation of local practices 
D)  positive attitudes and expectations

Question 2

The ________ is often used to equalize the standard of living between the host country and the home country,and to add some compensation for inconvenience or qualitative loss.

Accepted Answer

A)  localization approach 
B)  balance sheet approach 
C)  relocation strategy 
D)  going-rate approach 
A)  localization approach 
B)  balance sheet approach 
C)  relocation strategy 
D)  going-rate approach

Question 3

A(n)________ staffing approach is more likely to be effective when implementing a multinational strategy.

Accepted Answer

A)  ethnocentric 
B)  polycentric 
C)  regional 
D)  local 
A)  ethnocentric 
B)  polycentric 
C)  regional 
D)  local

Question 4

________ are usually preferable when a high level of technical capability is required and maintenance of close control is desired.

Accepted Answer

A)  Parent-country nationals 
B)  Host-country nationals 
C)  Expatriates 
D)  Third-country nationals 
A)  Parent-country nationals 
B)  Host-country nationals 
C)  Expatriates 
D)  Third-country nationals

Question 5

What is the difference between culture shock and subculture shock?

Accepted Answer

Culture shock is a state of disorientati

Question 6

In addition to the global war for talent,there are considerable strategic competitive challenges for firms.Which of the following is one such challenge?

Accepted Answer

A)  increasing talent in order to lower the costs of operations 
B)  relocating operations around the world 
C)  obtaining competent talent at higher wages than competitors 
D)  obtaining talent using a regiocentric approach 
A)  increasing talent in order to lower the costs of operations 
B)  relocating operations around the world 
C)  obtaining competent talent at higher wages than competitors 
D)  obtaining talent using a regiocentric approach

Question 7

Inpatriate managers can facilitate multicultural management teams in global organizations.

Accepted Answer

A) True 
 B)False

Question 8

Which of the following refers to a core concept of the Toyota Way?

Accepted Answer

A)  low emphasis on organizational learning 
B)  ownership of problems and visibility 
C)  hiding problems and difficulties from authorities 
D)  high emphasis on individual achievement 
A)  low emphasis on organizational learning 
B)  ownership of problems and visibility 
C)  hiding problems and difficulties from authorities 
D)  high emphasis on individual achievement

Question 9

To ensure that expatriates do not lose out through their overseas assignment,the going-rate approach is often used to equalize the standard of living between the host country and the home country.

Accepted Answer

A) True 
 B)False

Question 10

Who,among the following,when used to manage subsidiaries,usually brings more cultural flexibility and adaptability to a situation?

Accepted Answer

A)  parent-country nationals 
B)  home-country nationals 
C)  managers with minimal global exposure 
D)  third-country nationals 
A)  parent-country nationals 
B)  home-country nationals 
C)  managers with minimal global exposure 
D)  third-country nationals

Question 11

The goal of cross-cultural training is to ease the expatriate's adjustment to the new environment by reducing ________.

Accepted Answer

A)  culture shock 
B)  power distance 
C)  social distance 
D)  cultural diversity 
A)  culture shock 
B)  power distance 
C)  social distance 
D)  cultural diversity

Question 12

According to Oberg,which of the following is the first stage of culture shock?

Accepted Answer

A)  irritation and hostility 
B)  biculturalism 
C)  honeymoon 
D)  gradual adjustment 
A)  irritation and hostility 
B)  biculturalism 
C)  honeymoon 
D)  gradual adjustment

Question 13

An appropriate compensation and benefits package is most likely to ________.

Accepted Answer

A)  increase the rate of attrition significantly 
B)  motivate employees 
C)  lower the overall organizational efficiency in the short-term 
D)  lower the importance of training 
A)  increase the rate of attrition significantly 
B)  motivate employees 
C)  lower the overall organizational efficiency in the short-term 
D)  lower the importance of training

Question 14

Which of the following is an advantage of the polycentric staffing approach?

Accepted Answer

A)  Home-country managers gain valuable overseas management experience. 
B)  Coordination between the subsidiary and the parent company is simplified. 
C)  Local managers tend to be instrumental in staving off or more effectively dealing with problems in sensitive political situations. 
D)  The local managers have no conflicting loyalties. 
A)  Home-country managers gain valuable overseas management experience. 
B)  Coordination between the subsidiary and the parent company is simplified. 
C)  Local managers tend to be instrumental in staving off or more effectively dealing with problems in sensitive political situations. 
D)  The local managers have no conflicting loyalties.

Question 15

According to Tye and Chen,which of the following characteristics has the greatest predictive value of determining expatriate success?

Accepted Answer

A)  gender 
B)  stress tolerance 
C)  international experiences 
D)  domestic work experience 
A)  gender 
B)  stress tolerance 
C)  international experiences 
D)  domestic work experience

Question 16

What are the different stages of culture shock as described by Oberg?

Accepted Answer

Culture shock usually progresses through

Question 17

________ is the first stage in a comprehensive plan for developing expatriates.

Accepted Answer

A)  Assessing development and support needs 
B)  Integration of the value added to the firm 
C)  Development of a contract 
D)  Problem recognition 
A)  Assessing development and support needs 
B)  Integration of the value added to the firm 
C)  Development of a contract 
D)  Problem recognition

Question 18

When a company is at the internationalization stage of strategic expansion,and has a centralized structure,it will likely use a polycentric staffing approach to fill key managerial positions.

Accepted Answer

A) True 
 B)False

Question 19

According to Mansour Javidan,the ability to function successfully in the host country through internal acceptance of different cultures and a strong desire to learn from new experiences is termed ________.

Accepted Answer

A)  cognitive complexity 
B)  psychological capital 
C)  social capital 
D)  intellectual capital 
A)  cognitive complexity 
B)  psychological capital 
C)  social capital 
D)  intellectual capital

Question 20

Most MNCs tend to start their operations in a particular region by selecting primarily from their own pool of managers.Over time,and with increasing internationalization,they tend to move to a predominantly polycentric or regiocentric policy because of ________.

Accepted Answer

A)  the lack of governmental support for hiring locals 
B)  the inefficiencies of expatriate managers 
C)  the poor performance of subsidiaries 
D)  the greater costs of expatriate staffing 
A)  the lack of governmental support for hiring locals 
B)  the inefficiencies of expatriate managers 
C)  the poor performance of subsidiaries 
D)  the greater costs of expatriate staffing

As described by Oberg,which of the following is most likely a characteristic of the irritation and hostility stage of culture shock?

The ________ is often used to equalize the standard of living between the host country and the home country,and to add some compensation for inconvenience or qualitative loss.

A(n)________ staffing approach is more likely to be effective when implementing a multinational strategy.

________ are usually preferable when a high level of technical capability is required and maintenance of close control is desired.

What is the difference between culture shock and subculture shock?

In addition to the global war for talent,there are considerable strategic competitive challenges for firms.Which of the following is one such challenge?

Inpatriate managers can facilitate multicultural management teams in global organizations.

Which of the following refers to a core concept of the Toyota Way?

To ensure that expatriates do not lose out through their overseas assignment,the going-rate approach is often used to equalize the standard of living between the host country and the home country.

Who,among the following,when used to manage subsidiaries,usually brings more cultural flexibility and adaptability to a situation?

The goal of cross-cultural training is to ease the expatriate's adjustment to the new environment by reducing ________.

According to Oberg,which of the following is the first stage of culture shock?

An appropriate compensation and benefits package is most likely to ________.

Which of the following is an advantage of the polycentric staffing approach?

According to Tye and Chen,which of the following characteristics has the greatest predictive value of determining expatriate success?

What are the different stages of culture shock as described by Oberg?

________ is the first stage in a comprehensive plan for developing expatriates.

When a company is at the internationalization stage of strategic expansion,and has a centralized structure,it will likely use a polycentric staffing approach to fill key managerial positions.

According to Mansour Javidan,the ability to function successfully in the host country through internal acceptance of different cultures and a strong desire to learn from new experiences is termed ________.

Most MNCs tend to start their operations in a particular region by selecting primarily from their own pool of managers.Over time,and with increasing internationalization,they tend to move to a predominantly polycentric or regiocentric policy because of ________.

Assessing the Environment: Political, Economic, Legal, Technological

Managing Interdependence, Social Responsibility, and Ethics

Understanding the Role of Culture

Communicating Across Cultures

Cross-Cultural Negotiation and Decision Making

Formulating Strategy

Global Alliances and Strategy Implementation

Organization Structure and Control Systems

Developing a Global Management Cadre

Motivating and Leading

Filters

Exam 9: Staffing,Training,and Compensation for Global Operations

As described by Oberg,which of the following is most likely a characteristic of the irritation and hostility stage of culture shock?

The ________ is often used to equalize the standard of living between the host country and the home country,and to add some compensation for inconvenience or qualitative loss.

A(n)________ staffing approach is more likely to be effective when implementing a multinational strategy.

________ are usually preferable when a high level of technical capability is required and maintenance of close control is desired.

What is the difference between culture shock and subculture shock?

In addition to the global war for talent,there are considerable strategic competitive challenges for firms.Which of the following is one such challenge?

Inpatriate managers can facilitate multicultural management teams in global organizations.

Which of the following refers to a core concept of the Toyota Way?

To ensure that expatriates do not lose out through their overseas assignment,the going-rate approach is often used to equalize the standard of living between the host country and the home country.

Who,among the following,when used to manage subsidiaries,usually brings more cultural flexibility and adaptability to a situation?

The goal of cross-cultural training is to ease the expatriate's adjustment to the new environment by reducing ________.

According to Oberg,which of the following is the first stage of culture shock?

An appropriate compensation and benefits package is most likely to ________.

Which of the following is an advantage of the polycentric staffing approach?

According to Tye and Chen,which of the following characteristics has the greatest predictive value of determining expatriate success?

What are the different stages of culture shock as described by Oberg?

________ is the first stage in a comprehensive plan for developing expatriates.

When a company is at the internationalization stage of strategic expansion,and has a centralized structure,it will likely use a polycentric staffing approach to fill key managerial positions.

According to Mansour Javidan,the ability to function successfully in the host country through internal acceptance of different cultures and a strong desire to learn from new experiences is termed ________.

Most MNCs tend to start their operations in a particular region by selecting primarily from their own pool of managers.Over time,and with increasing internationalization,they tend to move to a predominantly polycentric or regiocentric policy because of ________.

Assessing the Environment: Political, Economic, Legal, Technological

Managing Interdependence, Social Responsibility, and Ethics

Understanding the Role of Culture

Communicating Across Cultures

Cross-Cultural Negotiation and Decision Making

Formulating Strategy

Global Alliances and Strategy Implementation

Organization Structure and Control Systems

Developing a Global Management Cadre

Motivating and Leading

Filters