Question 1

Organizations operating in diverse environments should:

Accepted Answer

A)  adopt a functional structure. 
B)  centralize so that more decisions are made by top management alone. 
C)  develop a set of formal rules and regulations specifically addressing what employees should do about that diversity. 
D)  adopt a divisional structure aligned with that diversity. 
E)  do none of these things. 
A)  adopt a functional structure. 
B)  centralize so that more decisions are made by top management alone. 
C)  develop a set of formal rules and regulations specifically addressing what employees should do about that diversity. 
D)  adopt a divisional structure aligned with that diversity. 
E)  do none of these things.

Question 2

One of the main forces pushing organizations towards a network structure is the recognition that an organization has only a few core competencies.

Accepted Answer

A) True 
 B)False

Question 3

Candoo Ltd.will soon flatten its hierarchy by removing two of the five layers of management.If the number of employees in the organization remains constant,which of the following must also occur?

Accepted Answer

A)  It must adopt a matrix form of departmentalization. 
B)  It must widen the span of control. 
C)  It must rely more on direct supervision than standardization to coordinate the resulting structure. 
D)  It must centralize decision making. 
E)  All of these must occur. 
A)  It must adopt a matrix form of departmentalization. 
B)  It must widen the span of control. 
C)  It must rely more on direct supervision than standardization to coordinate the resulting structure. 
D)  It must centralize decision making. 
E)  All of these must occur.

Question 4

Network structures come close to the perfect example of a mechanistic organizational structure.

Accepted Answer

A) True 
 B)False

Question 5

Team-based organizations rely extensively on:

Accepted Answer

A)  hourly wages and generous employee benefits. 
B)  supervisors as the main source of direction and control. 
C)  a tall hierarchy. 
D)  communities of practice. 
E)  self-directed work teams. 
A)  hourly wages and generous employee benefits. 
B)  supervisors as the main source of direction and control. 
C)  a tall hierarchy. 
D)  communities of practice. 
E)  self-directed work teams.

Question 6

One common type of matrix structure overlays a functional structure with:

Accepted Answer

A)  a network structure. 
B)  project teams. 
C)  a simple structure. 
D)  a mechanistic structure. 
E)  another functional structure. 
A)  a network structure. 
B)  project teams. 
C)  a simple structure. 
D)  a mechanistic structure. 
E)  another functional structure.

Question 7

To increase work efficiency and make it easier to match employee competencies with job requirements,companies tend to:

Accepted Answer

A)  divide work into more specialized jobs. 
B)  rely on formal hierarchy as a coordinating mechanism. 
C)  rely on a narrow span of control. 
D)  centralize decision making. 
E)  rely on formal hierarchy AND a narrow span of control. 
A)  divide work into more specialized jobs. 
B)  rely on formal hierarchy as a coordinating mechanism. 
C)  rely on a narrow span of control. 
D)  centralize decision making. 
E)  rely on formal hierarchy AND a narrow span of control.

Question 8

Freer trade,advances in information technology,and more global customers are pressuring many large global companies to:

Accepted Answer

A)  shift away from geographically based to more client-based divisionalized structures. 
B)  increase direct supervision as the main coordinating mechanism. 
C)  shift away from divisionalized structures into functional structures. 
D)  disband their team-based structures in favour of simple structures. 
E)  shift from functional structures to geographically based divisionalized structures. 
A)  shift away from geographically based to more client-based divisionalized structures. 
B)  increase direct supervision as the main coordinating mechanism. 
C)  shift away from divisionalized structures into functional structures. 
D)  disband their team-based structures in favour of simple structures. 
E)  shift from functional structures to geographically based divisionalized structures.

Question 9

Several global organizations have tried implementing a matrix structure to balance the power of its functional and divisional groups.However,many of these firms experienced problems and eventually switched to a hybrid form of divisionalized structure.Identify some of the problems that these companies may have experienced with a matrix structure.

Accepted Answer

Matrix structures have a number of limit

Question 10

Organizations tend to become less formalized as they age and grow in number of employees.

Accepted Answer

A) True 
 B)False

Question 11

The number of layers in an organization's hierarchy depends on the number of people employed and the average span of control.

Accepted Answer

A) True 
 B)False

Question 12

A simple structure is one of the best structures in which to accommodate organizational growth and diversification.

Accepted Answer

A) True 
 B)False

Question 13

The more diversified the environment,the more the firm would benefit from a divisionalized form of departmentalization.

Accepted Answer

A) True 
 B)False

Question 14

Decentralization is more likely to occur when:

Accepted Answer

A)  an organization becomes so complex that senior executives cannot process all the decisions that significantly influence the business. 
B)  corporate leaders want more consistent decisions across all work units. 
C)  corporate leaders want to increase consistency and reduce costs across the organization. 
D)  all of these occur. 
E)  none of these occur. 
A)  an organization becomes so complex that senior executives cannot process all the decisions that significantly influence the business. 
B)  corporate leaders want more consistent decisions across all work units. 
C)  corporate leaders want to increase consistency and reduce costs across the organization. 
D)  all of these occur. 
E)  none of these occur.

Question 15

The formal hierarchy can be used to coordinate the work of front-line workers and executives through the division of organizational activities.

Accepted Answer

A) True 
 B)False

Question 16

One of the defining characteristics of a functional organizational structure is that it:

Accepted Answer

A)  has a narrow span of control and high degree of formalization and centralization. 
B)  is the only structure that organizes employees around specific knowledge or other resources. 
C)  overlays two organizational structures in order to leverage the benefits of both types of structure. 
D)  uses self-directed work teams rather than individuals as the basic building block of organizations. 
E)  is an alliance of several organizations for the purpose of creating a product or serving a client. 
A)  has a narrow span of control and high degree of formalization and centralization. 
B)  is the only structure that organizes employees around specific knowledge or other resources. 
C)  overlays two organizational structures in order to leverage the benefits of both types of structure. 
D)  uses self-directed work teams rather than individuals as the basic building block of organizations. 
E)  is an alliance of several organizations for the purpose of creating a product or serving a client.

Question 17

A divisionalized structure works best where the organization:

Accepted Answer

A)  has few employees. 
B)  operates in one market with one product and one client group. 
C)  wants to assign the most power to executives responsible for technical expertise in the organization. 
D)  is expanding into several distinct product and/or client groups. 
E)  wants to maintain a strong centralized control over business activities. 
A)  has few employees. 
B)  operates in one market with one product and one client group. 
C)  wants to assign the most power to executives responsible for technical expertise in the organization. 
D)  is expanding into several distinct product and/or client groups. 
E)  wants to maintain a strong centralized control over business activities.

Question 18

Tall hierarchies tend to encourage employee empowerment and engagement because they focus power around employees rather than managers.

Accepted Answer

A) True 
 B)False

Question 19

An organic structure works better than a mechanistic structure where tasks have high variety and low analyzability.

Accepted Answer

A) True 
 B)False

Question 20

Team-based organizational structures are usually found:

Accepted Answer

A)  in the manufacturing operations of larger divisionalized structures. 
B)  in Asia rather than North America. 
C)  in the professional support (e.g. accounting) units of larger functional structures. 
D)  in government departments and agencies. 
E)  as stand-alone organizations that apply no other organizational structures. 
A)  in the manufacturing operations of larger divisionalized structures. 
B)  in Asia rather than North America. 
C)  in the professional support (e.g. accounting) units of larger functional structures. 
D)  in government departments and agencies. 
E)  as stand-alone organizations that apply no other organizational structures.

Organizations operating in diverse environments should:

One of the main forces pushing organizations towards a network structure is the recognition that an organization has only a few core competencies.

Candoo Ltd.will soon flatten its hierarchy by removing two of the five layers of management.If the number of employees in the organization remains constant,which of the following must also occur?

Network structures come close to the perfect example of a mechanistic organizational structure.

Team-based organizations rely extensively on:

One common type of matrix structure overlays a functional structure with:

To increase work efficiency and make it easier to match employee competencies with job requirements,companies tend to:

Freer trade,advances in information technology,and more global customers are pressuring many large global companies to:

Organizations tend to become less formalized as they age and grow in number of employees.

The number of layers in an organization's hierarchy depends on the number of people employed and the average span of control.

A simple structure is one of the best structures in which to accommodate organizational growth and diversification.

The more diversified the environment,the more the firm would benefit from a divisionalized form of departmentalization.

Decentralization is more likely to occur when:

The formal hierarchy can be used to coordinate the work of front-line workers and executives through the division of organizational activities.

One of the defining characteristics of a functional organizational structure is that it:

A divisionalized structure works best where the organization:

Tall hierarchies tend to encourage employee empowerment and engagement because they focus power around employees rather than managers.

An organic structure works better than a mechanistic structure where tasks have high variety and low analyzability.

Team-based organizational structures are usually found:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

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Exam 13: Designing Organizational Structures

Organizations operating in diverse environments should:

One of the main forces pushing organizations towards a network structure is the recognition that an organization has only a few core competencies.

Candoo Ltd.will soon flatten its hierarchy by removing two of the five layers of management.If the number of employees in the organization remains constant,which of the following must also occur?

Network structures come close to the perfect example of a mechanistic organizational structure.

Team-based organizations rely extensively on:

One common type of matrix structure overlays a functional structure with:

To increase work efficiency and make it easier to match employee competencies with job requirements,companies tend to:

Freer trade,advances in information technology,and more global customers are pressuring many large global companies to:

Organizations tend to become less formalized as they age and grow in number of employees.

The number of layers in an organization's hierarchy depends on the number of people employed and the average span of control.

A simple structure is one of the best structures in which to accommodate organizational growth and diversification.

The more diversified the environment,the more the firm would benefit from a divisionalized form of departmentalization.

Decentralization is more likely to occur when:

The formal hierarchy can be used to coordinate the work of front-line workers and executives through the division of organizational activities.

One of the defining characteristics of a functional organizational structure is that it:

A divisionalized structure works best where the organization:

Tall hierarchies tend to encourage employee empowerment and engagement because they focus power around employees rather than managers.

An organic structure works better than a mechanistic structure where tasks have high variety and low analyzability.

Team-based organizational structures are usually found:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters