Question 1

Standardizing processes is less effective in nonroutine and complex work.

Accepted Answer

A) True 
 B)False

Question 2

In a typical network structure,several satellite organizations are bee-hived around a core firm.

Accepted Answer

A) True 
 B)False

Question 3

A team-based organization usually has:

Accepted Answer

A)  employees. 
B)  self-directed work teams. 
C)  groups of employees with cross-functional skills. 
D)  tasks over which teams have semi-autonomous responsibility. 
E)  all of these features. 
A)  employees. 
B)  self-directed work teams. 
C)  groups of employees with cross-functional skills. 
D)  tasks over which teams have semi-autonomous responsibility. 
E)  all of these features.

Question 4

Mechanistic structures operate best in stable environments.

Accepted Answer

A) True 
 B)False

Question 5

Which of these statements about team-based organizational structures is FALSE?

Accepted Answer

A)  Team-based structures have very little formalization. 
B)  Team-based structures make extensive use of formal hierarchy as a coordinating mechanism. 
C)  Team-based structures improve communication and cooperation across skills and areas of expertise. 
D)  Team-based structures are usually more responsive and flexible than functional structures. 
E)  Team-based structures are usually found within larger divisionalized structures. 
A)  Team-based structures have very little formalization. 
B)  Team-based structures make extensive use of formal hierarchy as a coordinating mechanism. 
C)  Team-based structures improve communication and cooperation across skills and areas of expertise. 
D)  Team-based structures are usually more responsive and flexible than functional structures. 
E)  Team-based structures are usually found within larger divisionalized structures.

Question 6

A narrower span of control is consistent with the trend towards employee involvement and teamwork.

Accepted Answer

A) True 
 B)False

Question 7

Many of the best-performing production plants are able to widen their span of control to more than 70 employees per supervisor by:

Accepted Answer

A)  teaching supervisors how to more efficiently monitor employees. 
B)  giving up on the idea that all employees must perform their fair share of work. 
C)  hiring supervisors who intimidate employees more often. 
D)  relying on self-directed work teams and other coordinating mechanisms. 
E)  introducing video cameras and other technologies to help supervisors to monitor more employees. 
A)  teaching supervisors how to more efficiently monitor employees. 
B)  giving up on the idea that all employees must perform their fair share of work. 
C)  hiring supervisors who intimidate employees more often. 
D)  relying on self-directed work teams and other coordinating mechanisms. 
E)  introducing video cameras and other technologies to help supervisors to monitor more employees.

Question 8

Organizational and environmental complexity push organizations towards:

Accepted Answer

A)  formalization. 
B)  a more mechanistic structure. 
C)  decentralization. 
D)  a simple structure. 
E)  all of these structural forms. 
A)  formalization. 
B)  a more mechanistic structure. 
C)  decentralization. 
D)  a simple structure. 
E)  all of these structural forms.

Question 9

A team-based organizational structure has:

Accepted Answer

A)  inter-organizational networks configured in a tall hierarchy with high formalization. 
B)  self-directed work teams in a flat hierarchy with little formalization. 
C)  functional departments in a tall hierarchy with little formalization. 
D)  divisional units in a flat hierarchy with high formalization. 
E)  none of these combinations of characteristics. 
A)  inter-organizational networks configured in a tall hierarchy with high formalization. 
B)  self-directed work teams in a flat hierarchy with little formalization. 
C)  functional departments in a tall hierarchy with little formalization. 
D)  divisional units in a flat hierarchy with high formalization. 
E)  none of these combinations of characteristics.

Question 10

Division of labour leads to increased job specialization.

Accepted Answer

A) True 
 B)False

Question 11

Matrix structures tend to:

Accepted Answer

A)  focus technical specialists on their specialist knowledge rather than the goals of serving clients and creating marketable products. 
B)  prevent employees in a particular specialization from sharing knowledge with each other. 
C)  require less coordination than functional or pure divisional structures. 
D)  do all of these things. 
E)  do none of these things. 
A)  focus technical specialists on their specialist knowledge rather than the goals of serving clients and creating marketable products. 
B)  prevent employees in a particular specialization from sharing knowledge with each other. 
C)  require less coordination than functional or pure divisional structures. 
D)  do all of these things. 
E)  do none of these things.

Question 12

Which form of departmentalization tends to require the most coordination and has a high potential for conflict?

Accepted Answer

A)  Divisional structure 
B)  Functional structure 
C)  Simple structure 
D)  Matrix structure 
E)  Network structure 
A)  Divisional structure 
B)  Functional structure 
C)  Simple structure 
D)  Matrix structure 
E)  Network structure

Question 13

Departmentalization establishes interdependencies and coordination through informal communication within each work unit.

Accepted Answer

A) True 
 B)False

Question 14

Executives at CelCorp,a major telecommunications company,are concerned that its organizational structure is ineffective.The company currently has a functional structure in which employees are grouped by specialization: manufacturing,marketing,research,administration,etc.CelCorp has manufacturing plants in six countries throughout the globe,marketing operations in several dozen countries,and research and development centers in three countries.The company makes three distinct products with approximately equal revenue: mobile telephones,satellite communication systems and Internet routers.Recommend a new organizational structure for CelCorp and justify your decision.

Accepted Answer

CelCorp's current situation clearly call

Question 15

Which of the following is a coordinating mechanism?

Accepted Answer

A)  Training 
B)  Clarifying work procedures 
C)  Informal communication 
D)  All of these are coordinating mechanisms 
E)  None of these is a coordinating mechanism 
A)  Training 
B)  Clarifying work procedures 
C)  Informal communication 
D)  All of these are coordinating mechanisms 
E)  None of these is a coordinating mechanism

Question 16

An organizational chart mainly illustrates which type of coordinating mechanism?

Accepted Answer

A)  Formal hierarchy 
B)  Informal communication 
C)  Standardization of skills 
D)  Standardization of output 
E)  None of these 
A)  Formal hierarchy 
B)  Informal communication 
C)  Standardization of skills 
D)  Standardization of output 
E)  None of these

Question 17

What role does organizational strategy play in designing organizations?

Accepted Answer

Organizational strategy basically has tw

Question 18

A mechanistic organizational structure works better than an organic structure when:

Accepted Answer

A)  the organization operates in a hostile environment. 
B)  the organization adopts a differentiation strategy. 
C)  the organization requires a high degree of formalization. 
D)  the organization adopts a cost leadership strategy. 
E)  the organization operates in a dynamic environment. 
A)  the organization operates in a hostile environment. 
B)  the organization adopts a differentiation strategy. 
C)  the organization requires a high degree of formalization. 
D)  the organization adopts a cost leadership strategy. 
E)  the organization operates in a dynamic environment.

Question 19

Virtual corporations:

Accepted Answer

A)  are based on the divisionalized form of organizational structure. 
B)  are permanent businesses that rely mainly on the Internet to establish their marketing. 
C)  do not need to follow government laws when hiring and laying off employees. 
D)  are all of these. 
E)  are none of these. 
A)  are based on the divisionalized form of organizational structure. 
B)  are permanent businesses that rely mainly on the Internet to establish their marketing. 
C)  do not need to follow government laws when hiring and laying off employees. 
D)  are all of these. 
E)  are none of these.

Question 20

All organizations have:

Accepted Answer

A)  a formal hierarchy that includes supervisors and non-supervisory employees. 
B)  a divisionalized structure. 
C)  some form of coordinating mechanism. 
D)  a mechanistic structure. 
E)  formal team-based structures. 
A)  a formal hierarchy that includes supervisors and non-supervisory employees. 
B)  a divisionalized structure. 
C)  some form of coordinating mechanism. 
D)  a mechanistic structure. 
E)  formal team-based structures.

Standardizing processes is less effective in nonroutine and complex work.

In a typical network structure,several satellite organizations are bee-hived around a core firm.

A team-based organization usually has:

Mechanistic structures operate best in stable environments.

Which of these statements about team-based organizational structures is FALSE?

A narrower span of control is consistent with the trend towards employee involvement and teamwork.

Many of the best-performing production plants are able to widen their span of control to more than 70 employees per supervisor by:

Organizational and environmental complexity push organizations towards:

A team-based organizational structure has:

Division of labour leads to increased job specialization.

Matrix structures tend to:

Which form of departmentalization tends to require the most coordination and has a high potential for conflict?

Departmentalization establishes interdependencies and coordination through informal communication within each work unit.

Which of the following is a coordinating mechanism?

An organizational chart mainly illustrates which type of coordinating mechanism?

What role does organizational strategy play in designing organizations?

A mechanistic organizational structure works better than an organic structure when:

Virtual corporations:

All organizations have:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters

Exam 13: Designing Organizational Structures

Standardizing processes is less effective in nonroutine and complex work.

In a typical network structure,several satellite organizations are bee-hived around a core firm.

A team-based organization usually has:

Mechanistic structures operate best in stable environments.

Which of these statements about team-based organizational structures is FALSE?

A narrower span of control is consistent with the trend towards employee involvement and teamwork.

Many of the best-performing production plants are able to widen their span of control to more than 70 employees per supervisor by:

Organizational and environmental complexity push organizations towards:

A team-based organizational structure has:

Division of labour leads to increased job specialization.

Matrix structures tend to:

Which form of departmentalization tends to require the most coordination and has a high potential for conflict?

Departmentalization establishes interdependencies and coordination through informal communication within each work unit.

Which of the following is a coordinating mechanism?

An organizational chart mainly illustrates which type of coordinating mechanism?

What role does organizational strategy play in designing organizations?

A mechanistic organizational structure works better than an organic structure when:

Virtual corporations:

All organizations have:

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters