Question 1

Mechanistic structures operate best:

Accepted Answer

A)  in stable environments. 
B)  where employees dislike hierarchy and status. 
C)  in rapidly changing environments. 
D)  where knowledge management is a competitive advantage to the organization. 
E)  where employees perform tasks with high variety and low analyzability. 
A)  in stable environments. 
B)  where employees dislike hierarchy and status. 
C)  in rapidly changing environments. 
D)  where knowledge management is a competitive advantage to the organization. 
E)  where employees perform tasks with high variety and low analyzability.

Question 2

Most employees at Quokka Systems are organized into project teams.Employees report to the project leader,but they also report to a leader responsible for their functional specialization (such as engineering or marketing).Quokka Systems likely has a:

Accepted Answer

A)  simple structure. 
B)  client-based divisionalized structure. 
C)  matrix structure. 
D)  product-based divisionalized structure. 
E)  functional structure. 
A)  simple structure. 
B)  client-based divisionalized structure. 
C)  matrix structure. 
D)  product-based divisionalized structure. 
E)  functional structure.

Question 3

Dividing work into more specialized jobs tends to:

Accepted Answer

A)  increase training costs. 
B)  reduce work efficiency. 
C)  reduce the opportunity to match people with appropriate jobs. 
D)  do all of these things. 
E)  do none of these things. 
A)  increase training costs. 
B)  reduce work efficiency. 
C)  reduce the opportunity to match people with appropriate jobs. 
D)  do all of these things. 
E)  do none of these things.

Question 4

Divisional structures may be formed around products,geography,or functional specializations.

Accepted Answer

A) True 
 B)False

Question 5

Informal communication is a coordination mechanism only in small and a few medium-sized organizations.

Accepted Answer

A) True 
 B)False

Question 6

What is a network structure? Why do some writers believe that a network structure is an effective design for global competition?

Accepted Answer

A network structure is an alliance of se

Question 7

One of the main advantages of network structures is that they ensure the core organization has a high degree of control over production,marketing and other functions.

Accepted Answer

A) True 
 B)False

Question 8

Employees at a large call centre perform repetitive tasks (low variety)by documenting mailing addresses from customers who call the centre.The work process is the same for all inquiries to all call centre staff members (low analyzability).The best organizational structure for this work unit:

Accepted Answer

A)  is an organic structure. 
B)  would have low formalization. 
C)  would coordinate mainly through informal communication. 
D)  is a mechanistic structure. 
E)  would have none of these characteristics. 
A)  is an organic structure. 
B)  would have low formalization. 
C)  would coordinate mainly through informal communication. 
D)  is a mechanistic structure. 
E)  would have none of these characteristics.

Question 9

The two fundamental requirements of all organizational structures are divisionalization and decentralization.

Accepted Answer

A) True 
 B)False

Question 10

An organic structure has:

Accepted Answer

A)  a narrow span of control and low formalization. 
B)  centralized decision making and a wide span of control. 
C)  decentralized decision making and low formalization. 
D)  a high degree of formalization and a wide span of control. 
E)  functional departmentalization and a high degree of formalization. 
A)  a narrow span of control and low formalization. 
B)  centralized decision making and a wide span of control. 
C)  decentralized decision making and low formalization. 
D)  a high degree of formalization and a wide span of control. 
E)  functional departmentalization and a high degree of formalization.

Question 11

Which of the following is NOT a coordinating mechanism?

Accepted Answer

A)  Job descriptions 
B)  Informal communication 
C)  Centralization 
D)  Sales targets 
E)  Extensive training 
A)  Job descriptions 
B)  Informal communication 
C)  Centralization 
D)  Sales targets 
E)  Extensive training

Question 12

The increasing recognition that an organization has only a few core competencies is one of the forces pushing towards more:

Accepted Answer

A)  functional structures. 
B)  simple structures. 
C)  client-based divisionalized structures. 
D)  network structures. 
E)  team-based structures. 
A)  functional structures. 
B)  simple structures. 
C)  client-based divisionalized structures. 
D)  network structures. 
E)  team-based structures.

Question 13

Companies with divisionalized structures are increasingly adopting the geographically-based structure.

Accepted Answer

A) True 
 B)False

Question 14

Job descriptions and training are examples of coordination through standardization.

Accepted Answer

A) True 
 B)False

Question 15

Companies can be centralized in some parts of the organization and decentralized in other parts.

Accepted Answer

A) True 
 B)False

Question 16

Organizations with fewer layers in the organizational hierarchy are described as having flat structures

Accepted Answer

A) True 
 B)False

Question 17

Functional structures tend to have higher dysfunctional conflict and poorer coordination across units than other forms of departmentalization.

Accepted Answer

A) True 
 B)False

Question 18

Which form of departmentalization increases the risk of duplication and underutilization of resources?

Accepted Answer

A)  Divisional structure 
B)  Functional structure 
C)  Simple structure 
D)  Matrix structure 
E)  Network structure 
A)  Divisional structure 
B)  Functional structure 
C)  Simple structure 
D)  Matrix structure 
E)  Network structure

Question 19

Coordination through formal hierarchy relies mainly on:

Accepted Answer

A)  informal communication. 
B)  job descriptions. 
C)  goals and objectives. 
D)  direct supervision. 
E)  none of these. 
A)  informal communication. 
B)  job descriptions. 
C)  goals and objectives. 
D)  direct supervision. 
E)  none of these.

Question 20

When work activities are too complex to standardize through extensive training for employees,companies need to coordinate work effort through precise job descriptions.

Accepted Answer

A) True 
 B)False

Mechanistic structures operate best:

Most employees at Quokka Systems are organized into project teams.Employees report to the project leader,but they also report to a leader responsible for their functional specialization (such as engineering or marketing).Quokka Systems likely has a:

Dividing work into more specialized jobs tends to:

Divisional structures may be formed around products,geography,or functional specializations.

Informal communication is a coordination mechanism only in small and a few medium-sized organizations.

What is a network structure? Why do some writers believe that a network structure is an effective design for global competition?

One of the main advantages of network structures is that they ensure the core organization has a high degree of control over production,marketing and other functions.

Employees at a large call centre perform repetitive tasks (low variety)by documenting mailing addresses from customers who call the centre.The work process is the same for all inquiries to all call centre staff members (low analyzability).The best organizational structure for this work unit:

The two fundamental requirements of all organizational structures are divisionalization and decentralization.

An organic structure has:

Which of the following is NOT a coordinating mechanism?

The increasing recognition that an organization has only a few core competencies is one of the forces pushing towards more:

Companies with divisionalized structures are increasingly adopting the geographically-based structure.

Job descriptions and training are examples of coordination through standardization.

Companies can be centralized in some parts of the organization and decentralized in other parts.

Organizations with fewer layers in the organizational hierarchy are described as having flat structures

Functional structures tend to have higher dysfunctional conflict and poorer coordination across units than other forms of departmentalization.

Which form of departmentalization increases the risk of duplication and underutilization of resources?

Coordination through formal hierarchy relies mainly on:

When work activities are too complex to standardize through extensive training for employees,companies need to coordinate work effort through precise job descriptions.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters

Exam 13: Designing Organizational Structures

Mechanistic structures operate best:

Most employees at Quokka Systems are organized into project teams.Employees report to the project leader,but they also report to a leader responsible for their functional specialization (such as engineering or marketing).Quokka Systems likely has a:

Dividing work into more specialized jobs tends to:

Divisional structures may be formed around products,geography,or functional specializations.

Informal communication is a coordination mechanism only in small and a few medium-sized organizations.

What is a network structure? Why do some writers believe that a network structure is an effective design for global competition?

One of the main advantages of network structures is that they ensure the core organization has a high degree of control over production,marketing and other functions.

Employees at a large call centre perform repetitive tasks (low variety)by documenting mailing addresses from customers who call the centre.The work process is the same for all inquiries to all call centre staff members (low analyzability).The best organizational structure for this work unit:

The two fundamental requirements of all organizational structures are divisionalization and decentralization.

An organic structure has:

Which of the following is NOT a coordinating mechanism?

The increasing recognition that an organization has only a few core competencies is one of the forces pushing towards more:

Companies with divisionalized structures are increasingly adopting the geographically-based structure.

Job descriptions and training are examples of coordination through standardization.

Companies can be centralized in some parts of the organization and decentralized in other parts.

Organizations with fewer layers in the organizational hierarchy are described as having flat structures

Functional structures tend to have higher dysfunctional conflict and poorer coordination across units than other forms of departmentalization.

Which form of departmentalization increases the risk of duplication and underutilization of resources?

Coordination through formal hierarchy relies mainly on:

When work activities are too complex to standardize through extensive training for employees,companies need to coordinate work effort through precise job descriptions.

Introduction to the Field of Organizational Behaviour

Individual Behaviour, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Organizational Culture

Organizational Change

Filters