Question 1

Social identity is easily defined using demographic characteristics.

Accepted Answer

A) True 
 B)False

Question 2

Store #34 of CDA Hardware Associates has had below average sales over the past few years.As head of franchise operations,you are concerned with the continued low sales volume.The store manager wants you to diagnose the problem and recommend possible causes.Use the MARS model of individual behaviour and performance to provide four different types of reasons why employees at Store #34 might be performing below average.Provide one example for each type of explanation.

Accepted Answer

Students should answer this question by

Question 3

All of these are "Big Five" personality dimensions EXCEPT:

Accepted Answer

A)  openness to experience. 
B)  agreeableness. 
C)  locus of control. 
D)  emotional stability. 
E)  extroversion. 
A)  openness to experience. 
B)  agreeableness. 
C)  locus of control. 
D)  emotional stability. 
E)  extroversion.

Question 4

______ is the amount of effort allocated to the goal.

Accepted Answer

A)  Persistence 
B)  Direction 
C)  Intensity 
D)  Aptitude 
E)  Competencies 
A)  Persistence 
B)  Direction 
C)  Intensity 
D)  Aptitude 
E)  Competencies

Question 5

The social identity theory attempts to explain

Accepted Answer

A)  how we compare ourselves with people who do not belong in our groups. 
B)  why we homogenize others by believing people within a group share common traits. 
C)  how we defining ourselves in terms of the groups in which we can be identified. 
D)  All of the answers are correct. 
E)  how we compare ourselves with people who do not belong in our groups and defining ourselves in terms of the groups in which we can be identified. 
A)  how we compare ourselves with people who do not belong in our groups. 
B)  why we homogenize others by believing people within a group share common traits. 
C)  how we defining ourselves in terms of the groups in which we can be identified. 
D)  All of the answers are correct. 
E)  how we compare ourselves with people who do not belong in our groups and defining ourselves in terms of the groups in which we can be identified.

Question 6

Which of the following is LEAST connected to the topic of values?

Accepted Answer

A)  organizational culture. 
B)  moral intensity. 
C)  collectivism. 
D)  ethical sensitivity. 
E)  neuroticism. 
A)  organizational culture. 
B)  moral intensity. 
C)  collectivism. 
D)  ethical sensitivity. 
E)  neuroticism.

Question 7

Two countries with low collectivism are Japan and Canada.

Accepted Answer

A) True 
 B)False

Question 8

There is a positive relationship between self-efficacy and self-evaluation.

Accepted Answer

A) True 
 B)False

Question 9

Utilitarianism and egalitarianism are personality dimensions of ethics.

Accepted Answer

A) True 
 B)False

Question 10

The Myers-Briggs Type Indicator measures the personality traits described by Swiss psychiatrist Carl Jung.

Accepted Answer

A) True 
 B)False

Question 11

According to social identity theory,people tend to:

Accepted Answer

A)  perceive themselves as members of several groups. 
B)  perceive that their own actions are due to the situation, whereas the behaviours of other people are mainly due to their motivation and ability. 
C)  believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
D)  All of the answers are correct. 
E)  perceive themselves as members of several groups and believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
A)  perceive themselves as members of several groups. 
B)  perceive that their own actions are due to the situation, whereas the behaviours of other people are mainly due to their motivation and ability. 
C)  believe that people in their own groups share common traits and people in comparison groups share a different set of traits. 
D)  All of the answers are correct. 
E)  perceive themselves as members of several groups and believe that people in their own groups share common traits and people in comparison groups share a different set of traits.

Question 12

All of these factors directly influence an employee's voluntary behaviour and performance EXCEPT:

Accepted Answer

A)  motivation. 
B)  role perceptions. 
C)  situational factors. 
D)  moral intensity. 
E)  ability. 
A)  motivation. 
B)  role perceptions. 
C)  situational factors. 
D)  moral intensity. 
E)  ability.

Question 13

The chief executive of a start-up high-technology company recently made several public announcements about the company's values.She emphasized that,although the company is less than one year old,its employees already have adopted a strong set of values around sharing,freedom and achievement.However,you personally know two employees at the company who say that employees don't really have a common set of values,and they are certainly not unanimous about the three values stated by the CEO.The CEO is likely describing the company's:

Accepted Answer

A)  espoused values. 
B)  ethical values. 
C)  professional values. 
D)  organizational values. 
E)  enacted values. 
A)  espoused values. 
B)  ethical values. 
C)  professional values. 
D)  organizational values. 
E)  enacted values.

Question 14

In the section on cross-cultural values,the authors warn that:

Accepted Answer

A)  the cross-cultural data presented are based on a very small sample (less than 10 people in each country studied). 
B)  the definitions of most values have changed over the past decade, so most cross-cultural information has little meaning anymore 
C)  several cultures don't have any values. 
D)  multicultural societies such as Canada have a wide range of values even though the information presented assumes that everyone in the country has similar values. 
E)  All of the answers are correct. 
A)  the cross-cultural data presented are based on a very small sample (less than 10 people in each country studied). 
B)  the definitions of most values have changed over the past decade, so most cross-cultural information has little meaning anymore 
C)  several cultures don't have any values. 
D)  multicultural societies such as Canada have a wide range of values even though the information presented assumes that everyone in the country has similar values. 
E)  All of the answers are correct.

Question 15

The MARS model identifies the four main factors that influence individual behaviour.

Accepted Answer

A) True 
 B)False

Question 16

Employees who feel that they are very much in charge of their own destiny have:

Accepted Answer

A)  a self-monitoring personality 
B)  an agreeableness personality 
C)  an internal locus of control personality 
D)  an emotionally unstable personality 
E)  All of the answers are correct. 
A)  a self-monitoring personality 
B)  an agreeableness personality 
C)  an internal locus of control personality 
D)  an emotionally unstable personality 
E)  All of the answers are correct.

Question 17

Companies can improve employee performance through situational factors by:

Accepted Answer

A)  asking employees about the things that motivate them. 
B)  testing employee skills and knowledge before they are hired. 
C)  providing training so employees learn the required competencies. 
D)  redesigning the job so employees are only given tasks within their capabilities. 
E)  asking employees to identify problems they experience with time and resources, then removing those obstacles to job performance. 
A)  asking employees about the things that motivate them. 
B)  testing employee skills and knowledge before they are hired. 
C)  providing training so employees learn the required competencies. 
D)  redesigning the job so employees are only given tasks within their capabilities. 
E)  asking employees to identify problems they experience with time and resources, then removing those obstacles to job performance.

Question 18

_______ represents the forces within a person that affect the direction,intensity,and persistence of voluntary behaviour.

Accepted Answer

A)  Motivation 
B)  Personality 
C)  Values 
D)  Ethics 
E)  Ability 
A)  Motivation 
B)  Personality 
C)  Values 
D)  Ethics 
E)  Ability

Question 19

Which of these refers to a person's beliefs about what behaviours are appropriate or necessary,in a particular situation?

Accepted Answer

A)  Natural aptitudes 
B)  Role perceptions 
C)  Competencies 
D)  Locus of control 
E)  Situational factors 
A)  Natural aptitudes 
B)  Role perceptions 
C)  Competencies 
D)  Locus of control 
E)  Situational factors

Question 20

It is sometimes difficult to apply the individual rights principle of ethical decision making because one individual right may conflict with another.

Accepted Answer

A) True 
 B)False

Social identity is easily defined using demographic characteristics.

All of these are "Big Five" personality dimensions EXCEPT:

______ is the amount of effort allocated to the goal.

The social identity theory attempts to explain

Which of the following is LEAST connected to the topic of values?

Two countries with low collectivism are Japan and Canada.

There is a positive relationship between self-efficacy and self-evaluation.

Utilitarianism and egalitarianism are personality dimensions of ethics.

The Myers-Briggs Type Indicator measures the personality traits described by Swiss psychiatrist Carl Jung.

According to social identity theory,people tend to:

All of these factors directly influence an employee's voluntary behaviour and performance EXCEPT:

In the section on cross-cultural values,the authors warn that:

The MARS model identifies the four main factors that influence individual behaviour.

Employees who feel that they are very much in charge of their own destiny have:

Companies can improve employee performance through situational factors by:

_______ represents the forces within a person that affect the direction,intensity,and persistence of voluntary behaviour.

Which of these refers to a person's beliefs about what behaviours are appropriate or necessary,in a particular situation?

It is sometimes difficult to apply the individual rights principle of ethical decision making because one individual right may conflict with another.

Introduction to the Field of Organizational Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 2: Individual Behaviour, Personality, and Values

Social identity is easily defined using demographic characteristics.

All of these are "Big Five" personality dimensions EXCEPT:

______ is the amount of effort allocated to the goal.

The social identity theory attempts to explain

Which of the following is LEAST connected to the topic of values?

Two countries with low collectivism are Japan and Canada.

There is a positive relationship between self-efficacy and self-evaluation.

Utilitarianism and egalitarianism are personality dimensions of ethics.

The Myers-Briggs Type Indicator measures the personality traits described by Swiss psychiatrist Carl Jung.

According to social identity theory,people tend to:

All of these factors directly influence an employee's voluntary behaviour and performance EXCEPT:

In the section on cross-cultural values,the authors warn that:

The MARS model identifies the four main factors that influence individual behaviour.

Employees who feel that they are very much in charge of their own destiny have:

Companies can improve employee performance through situational factors by:

_______ represents the forces within a person that affect the direction,intensity,and persistence of voluntary behaviour.

Which of these refers to a person's beliefs about what behaviours are appropriate or necessary,in a particular situation?

It is sometimes difficult to apply the individual rights principle of ethical decision making because one individual right may conflict with another.

Introduction to the Field of Organizational Behaviour

Perceiving Ourselves and Others in Organizations

Workplace Emotions,attitudes,and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters