Question 1

According to Fiedler,what type of leaders is primarily concerned with ensuring that subordinates perform at a high level and focus on task accomplishment?

Accepted Answer

A) Task-oriented 
B) Charismatic 
C) Relationship-oriented 
D) Servant 
E) Democratic 
A) Task-oriented 
B) Charismatic 
C) Relationship-oriented 
D) Servant 
E) Democratic

Question 2

According to Fiedler,managers can change their style and can adopt different styles in different kinds of situations.

Accepted Answer

A) True 
 B)False

Question 3

Applebee's gives its serving staff the authority to give a free appetizer or dessert to a customer who has had to wait a long time for service.This represents which type of transfer of authority to the gate agent?

Accepted Answer

A) Empowerment 
B) Consideration 
C) Transformation 
D) Servant leadership 
E) Charismatic 
A) Empowerment 
B) Consideration 
C) Transformation 
D) Servant leadership 
E) Charismatic

Question 4

Michael Teckel,the manager of an upscale store selling imported men's and women's shoes,establishes weekly work,lunch,and break schedules to ensure that the store has enough salespeople on the floor.Michael is engaging in:

Accepted Answer

A) Considerate 
B) Initiating structure 
C) Empowerment 
D) Relationship-oriented behaviors 
E) Employee-centered behaviors 
A) Considerate 
B) Initiating structure 
C) Empowerment 
D) Relationship-oriented behaviors 
E) Employee-centered behaviors

Question 5

The power of a manager that is based on that manager's specialized knowledge or skills is known as referent power.

Accepted Answer

A) True 
 B)False

Question 6

When leaders engage in transformational leadership all the following are true EXCEPT:

Accepted Answer

A) Subordinates tend to be more satisfied 
B) Subordinates tend to perform better 
C) Subordinates are more likely to trust the leader 
D) Subordinates feel more fairly treated 
E) Subordinates tend to feel micromanaged 
A) Subordinates tend to be more satisfied 
B) Subordinates tend to perform better 
C) Subordinates are more likely to trust the leader 
D) Subordinates feel more fairly treated 
E) Subordinates tend to feel micromanaged

Question 7

According to Fiedler's model,the amount of legitimate,reward,and coercive power a leader has by virtue of his or her position in an organization is referred to as:

Accepted Answer

A) Position power 
B) Authoritative power 
C) Relative power 
D) Democratic power 
E) Referent power 
A) Position power 
B) Authoritative power 
C) Relative power 
D) Democratic power 
E) Referent power

Question 8

Fiedler's contingency model of leadership helps to explain why a manager may be an effective leader in one type of situation and an ineffective leader in another situation.

Accepted Answer

A) True 
 B)False

Question 9

According to path-goal theory,when leading highly skilled creative workers,a manager should be:

Accepted Answer

A) Directive 
B) Supportive 
C) Participative 
D) Achievement-oriented 
E) Relationship-oriented 
A) Directive 
B) Supportive 
C) Participative 
D) Achievement-oriented 
E) Relationship-oriented

Question 10

Discuss the guidelines of the path-goal theory.

Accepted Answer

Path-goal theory suggests that managers

Question 11

The power to punish others is called:

Accepted Answer

A) Reward power 
B) Legitimate power 
C) Referent power 
D) Expert power 
E) Coercive power 
A) Reward power 
B) Legitimate power 
C) Referent power 
D) Expert power 
E) Coercive power

Question 12

U.S.managers' personal leadership styles emphasize ______ performance.Japanese managers' personal leadership styles emphasize ______ performance.

Accepted Answer

A) short-term;long-term 
B) long-term;short-term 
C) long-term;long-term 
D) less;more 
E) more;less 
A) short-term;long-term 
B) long-term;short-term 
C) long-term;long-term 
D) less;more 
E) more;less

Question 13

During each performance appraisal,Jeanie very carefully explains to her subordinates just how important their jobs are to the company and that their jobs are instrumental in the company reaching its goals.Jeanie is practicing:

Accepted Answer

A) Transactional leadership 
B) Transformational leadership 
C) Developmental consideration 
D) Democratic leadership 
E) Directive leadership 
A) Transactional leadership 
B) Transformational leadership 
C) Developmental consideration 
D) Democratic leadership 
E) Directive leadership

Question 14

In general,Japanese organizations tend to have a short-run profit orientation.

Accepted Answer

A) True 
 B)False

Question 15

According to Fiedler,the extent to which subordinates trust and are loyal to a leader is known as task structure.

Accepted Answer

A) True 
 B)False

Question 16

Servant leadership makes subordinates aware of the importance of their jobs and performance to the organization.

Accepted Answer

A) True 
 B)False

Question 17

According to Fiedler's model,when a situation is moderately favorable for a manager,the best manager is:

Accepted Answer

A) Task-oriented 
B) Relationship-oriented 
C) Participative 
D) Autocratic 
E) Balanced between task- and relationship-orientation 
A) Task-oriented 
B) Relationship-oriented 
C) Participative 
D) Autocratic 
E) Balanced between task- and relationship-orientation

Question 18

Compared to men,women tend to:

Accepted Answer

A) Be more considerate 
B) Be less engaged in initiating structure 
C) Be more participative 
D) Make more decisions on their own 
E) Punish subordinates more harshly 
A) Be more considerate 
B) Be less engaged in initiating structure 
C) Be more participative 
D) Make more decisions on their own 
E) Punish subordinates more harshly

Question 19

Stacy has the power to fire Jan for violating the company's sexual harassment policy.Stacy has:

Accepted Answer

A) Reward power 
B) Punishment power 
C) Referent power 
D) Expert power 
E) Coercive power 
A) Reward power 
B) Punishment power 
C) Referent power 
D) Expert power 
E) Coercive power

Question 20

The amount of legitimate power a leader has from her position in the organization's hierarchy is known as position power.

Accepted Answer

A) True 
 B)False

According to Fiedler,what type of leaders is primarily concerned with ensuring that subordinates perform at a high level and focus on task accomplishment?

According to Fiedler,managers can change their style and can adopt different styles in different kinds of situations.

Applebee's gives its serving staff the authority to give a free appetizer or dessert to a customer who has had to wait a long time for service.This represents which type of transfer of authority to the gate agent?

Michael Teckel,the manager of an upscale store selling imported men's and women's shoes,establishes weekly work,lunch,and break schedules to ensure that the store has enough salespeople on the floor.Michael is engaging in:

The power of a manager that is based on that manager's specialized knowledge or skills is known as referent power.

When leaders engage in transformational leadership all the following are true EXCEPT:

According to Fiedler's model,the amount of legitimate,reward,and coercive power a leader has by virtue of his or her position in an organization is referred to as:

Fiedler's contingency model of leadership helps to explain why a manager may be an effective leader in one type of situation and an ineffective leader in another situation.

According to path-goal theory,when leading highly skilled creative workers,a manager should be:

Discuss the guidelines of the path-goal theory.

The power to punish others is called:

U.S.managers' personal leadership styles emphasize performance.Japanese managers' personal leadership styles emphasize performance.

During each performance appraisal,Jeanie very carefully explains to her subordinates just how important their jobs are to the company and that their jobs are instrumental in the company reaching its goals.Jeanie is practicing:

In general,Japanese organizations tend to have a short-run profit orientation.

According to Fiedler,the extent to which subordinates trust and are loyal to a leader is known as task structure.

Servant leadership makes subordinates aware of the importance of their jobs and performance to the organization.

According to Fiedler's model,when a situation is moderately favorable for a manager,the best manager is:

Compared to men,women tend to:

Stacy has the power to fire Jan for violating the company's sexual harassment policy.Stacy has:

The amount of legitimate power a leader has from her position in the organization's hierarchy is known as position power.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

Exam 14: Leadership

According to Fiedler,what type of leaders is primarily concerned with ensuring that subordinates perform at a high level and focus on task accomplishment?

According to Fiedler,managers can change their style and can adopt different styles in different kinds of situations.

Applebee's gives its serving staff the authority to give a free appetizer or dessert to a customer who has had to wait a long time for service.This represents which type of transfer of authority to the gate agent?

Michael Teckel,the manager of an upscale store selling imported men's and women's shoes,establishes weekly work,lunch,and break schedules to ensure that the store has enough salespeople on the floor.Michael is engaging in:

The power of a manager that is based on that manager's specialized knowledge or skills is known as referent power.

When leaders engage in transformational leadership all the following are true EXCEPT:

According to Fiedler's model,the amount of legitimate,reward,and coercive power a leader has by virtue of his or her position in an organization is referred to as:

Fiedler's contingency model of leadership helps to explain why a manager may be an effective leader in one type of situation and an ineffective leader in another situation.

According to path-goal theory,when leading highly skilled creative workers,a manager should be:

Discuss the guidelines of the path-goal theory.

The power to punish others is called:

U.S.managers' personal leadership styles emphasize ______ performance.Japanese managers' personal leadership styles emphasize ______ performance.

During each performance appraisal,Jeanie very carefully explains to her subordinates just how important their jobs are to the company and that their jobs are instrumental in the company reaching its goals.Jeanie is practicing:

In general,Japanese organizations tend to have a short-run profit orientation.

According to Fiedler,the extent to which subordinates trust and are loyal to a leader is known as task structure.

Servant leadership makes subordinates aware of the importance of their jobs and performance to the organization.

According to Fiedler's model,when a situation is moderately favorable for a manager,the best manager is:

Compared to men,women tend to:

Stacy has the power to fire Jan for violating the company's sexual harassment policy.Stacy has:

The amount of legitimate power a leader has from her position in the organization's hierarchy is known as position power.

Managers and Managing

The Evolution of Management Thought

Values,attitudes,emotions,and Culture: The Manager As a Person

Ethics and Social Responsibility

Managing Diverse Employees in a Multicultural Environment

Managing in the Global Environment

Decision Making,learning,creativity,and Entrepreneurship

The Manager As a Planner and Strategist

Value-Chain Management: Functional Strategies for Competitive Advantage

Managing Organizational Structure and Culture

Organizational Control and Change

Human Resource Management

Motivation and Performance

Effective Groups and Teams

Promoting Effective Communication

Managing Conflict,politics,and Negotiation

Using Advanced Information Technology to Increase Performance

Filters

U.S.managers' personal leadership styles emphasize performance.Japanese managers' personal leadership styles emphasize performance.