Exam 9: Motivation

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Explain equity theory.What does equity theory suggest people do when they feel they are not being treated fairly? Give an example of a situation from your own experience where a person felt he/she was being treated inequitably,and explain it using equity theory.

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Anything that an employee can give to himself as a reward for "good" performance on the job is known as a(n):

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In Herzberg's motivator-hygiene theory,needs that are related to the physical and psychological context in which the work is performed are known as:

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An outcome which satisfies motivator needs is:

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A subordinate performs a dysfunctional behavior,and her manager administers an undesired consequence to the subordinate.This is known as:

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Operant conditioning theory presents four major techniques that managers can use to influence the behavior of subordinates.Discuss each of these techniques and give a specific example of how a manager could use each of these techniques in attempting to change a subordinate's behavior.

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Members of an organization are not motivated to put forth a high level of effort if they think that by just doing so leads to high performance.

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Maria,a middle manager,enjoys talking over work situations with Daniel,her subordinate,who is a first-line supervisor.However,she notices that Daniel frequently brings problems to her that he expects her to solve,rather than solving them himself.Since Daniel has been a supervisor for a significant length of time,he should be more independent in his actions.She stops acting interested in the problems Daniel brings to her and makes her responses brief.Maria is practicing:

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A subordinate changes his behavior from a dysfunctional to a functional one and his manager then removes an undesired outcome.This is known as:

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James,a production manager at a growing company,has mastered the processes and procedures of overall management of the ongoing production operations by walking around and watching other managers as they work.This is an example of:

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Effort refers to whether an employee keeps trying or gives up,when faced with obstacles in an organization.

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Barbara is the dean of the College of Business.She enjoys the pace of her work and the feeling of accomplishment she gets when she is able to initiate a new program to help students.The salary she receives is attractive and allows her to travel abroad on her vacations.Barbara:

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Attitude refers to how hard an employee works for an organization.

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An example of an employee's input with an organization is:

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Vicarious learning is a weak source of motivation on the job.

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According to the expectancy theory,high motivation will occur when:

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Explain what is meant by a "merit pay plan" and discuss its possible advantages and disadvantages within an organization.

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The degree to which an employee keeps trying,when faced with obstacles,to accomplish a goal is referred to as:

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Specific,difficult goals may be detrimental for:

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A manager removes a positive reinforcement in order to change the behavior of a subordinate.This is called:

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