Question 1

When managers pass through work areas and talk informally with workers,they are engaging in:

Accepted Answer

A)  management by exception. 
B)  MBO. 
C)  micromanaging. 
D)  empowerment. 
E)  management by wandering around. 
A)  management by exception. 
B)  MBO. 
C)  micromanaging. 
D)  empowerment. 
E)  management by wandering around. E

Question 2

The sharing of information by means of facial expressions or body language is known as subliminal communication.

Accepted Answer

A) True 
 B)False  False

Question 3

For gathering the information managers need to achieve coordination and control and make decisions,traditionally they have used _____________.

Accepted Answer

A)  decision support systems 
B)  operations information systems 
C)  transaction-processing systems 
D)  organizational hierarchy 
E)  artificial intelligence 
A)  decision support systems 
B)  operations information systems 
C)  transaction-processing systems 
D)  organizational hierarchy 
E)  artificial intelligence D

Question 4

What are the three factors that managers need to consider when choosing a communication medium for a message?

Accepted Answer

There is no one best communication mediu

Question 5

Communication can have positive benefits and negative benefits to the organization.Discuss the disadvantages of ineffective communication to the organization.

Accepted Answer

Since managers must communicate with oth

Question 6

Information that is useful and that fits a manager's needs in the specific situation is called relevant.

Accepted Answer

A) True 
 B)False

Question 7

A memo is an example of impersonal written communication.

Accepted Answer

A) True 
 B)False

Question 8

Impersonal written communication is lowest in information richness and is well suited for messages that need to reach a small number of receivers.

Accepted Answer

A) True 
 B)False

Question 9

Data and information both communicate a great deal of useful knowledge to the end user.

Accepted Answer

A) True 
 B)False

Question 10

Minimally rich information is often required to coordinate and control an enterprise and to make informed decisions.

Accepted Answer

A) True 
 B)False

Question 11

In the transmission phase of communication,the person who wishes to share information with someone else is known as the:

Accepted Answer

A)  recipient. 
B)  messenger. 
C)  decoder. 
D)  receiver. 
E)  sender. 
A)  recipient. 
B)  messenger. 
C)  decoder. 
D)  receiver. 
E)  sender.

Question 12

The amount of information that a communication medium can carry is known as:

Accepted Answer

A)  media naturalness. 
B)  information richness. 
C)  coding capability. 
D)  information content. 
E)  resistance. 
A)  media naturalness. 
B)  information richness. 
C)  coding capability. 
D)  information content. 
E)  resistance.

Question 13

Operating system software tells the computer hardware how to run.

Accepted Answer

A) True 
 B)False

Question 14

The greater its accuracy and reliability,the higher is the quality of information.

Accepted Answer

A) True 
 B)False

Question 15

An accounts payable department that uses a computer system to pay the company's suppliers is using a(n)_______________ system.

Accepted Answer

A)  transaction-processing 
B)  expert 
C)  artificial intelligence 
D)  group decision support 
E)  operations information 
A)  transaction-processing 
B)  expert 
C)  artificial intelligence 
D)  group decision support 
E)  operations information

Question 16

A system that is used to acquire,organize,store,manipulate,and transmit information is known as an operating system.

Accepted Answer

A) True 
 B)False

Question 17

Computer software programs that are developed for charting graphs of sales performance (for example,number of units sold)over the past three years are an example of _____________ software.

Accepted Answer

A)  applications 
B)  artificial intelligence 
C)  expert systems 
D)  DSS systems 
E)  utility 
A)  applications 
B)  artificial intelligence 
C)  expert systems 
D)  DSS systems 
E)  utility

Question 18

Discuss the meaning of a "decision support system".

Accepted Answer

A decision support system is an interact

Question 19

The amount of information that a communication medium can carry is known as information richness.

Accepted Answer

A) True 
 B)False

Question 20

A system that gathers comprehensive data,organizes it,and summarizes it in ways that are useful to managers for their nonroutine tasks is known as a(n)________________ system.

Accepted Answer

A)  transaction-processing 
B)  artificial intelligence 
C)  expert 
D)  operations information 
E)  real-time information 
A)  transaction-processing 
B)  artificial intelligence 
C)  expert 
D)  operations information 
E)  real-time information

When managers pass through work areas and talk informally with workers,they are engaging in:

The sharing of information by means of facial expressions or body language is known as subliminal communication.

For gathering the information managers need to achieve coordination and control and make decisions,traditionally they have used _____________.

What are the three factors that managers need to consider when choosing a communication medium for a message?

Communication can have positive benefits and negative benefits to the organization.Discuss the disadvantages of ineffective communication to the organization.

Information that is useful and that fits a manager's needs in the specific situation is called relevant.

A memo is an example of impersonal written communication.

Impersonal written communication is lowest in information richness and is well suited for messages that need to reach a small number of receivers.

Data and information both communicate a great deal of useful knowledge to the end user.

Minimally rich information is often required to coordinate and control an enterprise and to make informed decisions.

In the transmission phase of communication,the person who wishes to share information with someone else is known as the:

The amount of information that a communication medium can carry is known as:

Operating system software tells the computer hardware how to run.

The greater its accuracy and reliability,the higher is the quality of information.

An accounts payable department that uses a computer system to pay the company's suppliers is using a(n)_______________ system.

A system that is used to acquire,organize,store,manipulate,and transmit information is known as an operating system.

Computer software programs that are developed for charting graphs of sales performance (for example,number of units sold)over the past three years are an example of _____________ software.

Discuss the meaning of a "decision support system".

The amount of information that a communication medium can carry is known as information richness.

A system that gathers comprehensive data,organizes it,and summarizes it in ways that are useful to managers for their nonroutine tasks is known as a(n)________________ system.

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Operations Management: Managing Vital Operations and Processes

Filters

Exam 13: Communication and Information Technology Management

When managers pass through work areas and talk informally with workers,they are engaging in:

The sharing of information by means of facial expressions or body language is known as subliminal communication.

For gathering the information managers need to achieve coordination and control and make decisions,traditionally they have used _____________.

What are the three factors that managers need to consider when choosing a communication medium for a message?

Communication can have positive benefits and negative benefits to the organization.Discuss the disadvantages of ineffective communication to the organization.

Information that is useful and that fits a manager's needs in the specific situation is called relevant.

A memo is an example of impersonal written communication.

Impersonal written communication is lowest in information richness and is well suited for messages that need to reach a small number of receivers.

Data and information both communicate a great deal of useful knowledge to the end user.

Minimally rich information is often required to coordinate and control an enterprise and to make informed decisions.

In the transmission phase of communication,the person who wishes to share information with someone else is known as the:

The amount of information that a communication medium can carry is known as:

Operating system software tells the computer hardware how to run.

The greater its accuracy and reliability,the higher is the quality of information.

An accounts payable department that uses a computer system to pay the company's suppliers is using a(n)_______________ system.

A system that is used to acquire,organize,store,manipulate,and transmit information is known as an operating system.

Computer software programs that are developed for charting graphs of sales performance (for example,number of units sold)over the past three years are an example of _____________ software.

Discuss the meaning of a "decision support system".

The amount of information that a communication medium can carry is known as information richness.

A system that gathers comprehensive data,organizes it,and summarizes it in ways that are useful to managers for their nonroutine tasks is known as a(n)________________ system.

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Operations Management: Managing Vital Operations and Processes

Filters