Exam 13: Communication and Information Technology Management

Raw,unsummarized facts are known as:

An accounts receivable department that uses a computer system to bill customers is using a(n)______________ system.

Information that is useful to the particular circumstances facing a manager is known as _______________ information.

The person wishing to share information with some other person in the transmission phase of communication is known as the sender.

In the transmission phase of the communication process,the information that is to be communicated is known as the:

During the communication process,the sender and receiver reverse their roles in the ______________ stage.

Behavior by a machine that if performed by a human being would be called intelligent behavior is known as:

A system that gives managers a model-building capability and provides them with the ability to manipulate information in a variety of ways in order to make nonprogrammed judgments is a(n)_______________ system.

In the product life cycle,a product has yet to gain widespread acceptance,the customers are unsure what a product has to offer,and demand for it is minimal in the _______________ stage.

In the maturity stage of the product life cycle,many consumers are entering the market and buying the product for the first time,and demand increases rapidly.

Mark,the sales manager at Lance Motors,has called for a meeting with all his sales representatives.He wants to give them feedback and set new guidelines regarding their annual targets.In the transmission phase of communication,Mark plays the role of a:

Supermarket managers who use scanners on the checkout counters to track inventory levels of their products are using a(n)_______________ system.

The encoding of messages into words is known as verbal communication.

The time factor is not taken into account in selecting a communication medium.

In addition to saving time and money on travel costs for managers,some of the advantages of face-to-face communication are achieved through ____________.

In the communication process,information is shared between two or more people in the ______________ stage.

Operations information systems process routine transactions.

A chart of the organization's net income after taxes over the past four years is an example of:

A graph of the profitability of each of the products in a product line over the past two years is an example of:

Product life cycle is the way demand for a product changes in a predictable pattern over time.