Question 1

The communication medium that is highest in information richness is e-mail.

Accepted Answer

A) True 
 B)False

Question 2

Jane,the receptionist at Invest Right,e-mails Linda,her boss,informing her about the appointments Linda needs to attend to on a particular day.In the communication process,Jane's e-mail to Linda is a pathway known as ____________.

Accepted Answer

A)  a sender 
B)  noise 
C)  feedback 
D)  a receiver 
E)  a medium 
A)  a sender 
B)  noise 
C)  feedback 
D)  a receiver 
E)  a medium

Question 3

A specific form of IT that managers design in order to have access to specific information which they need to perform their job effectively are _______________ systems.

Accepted Answer

A)  decision support 
B)  management information 
C)  artificial intelligence 
D)  expert 
E)  data mining 
A)  decision support 
B)  management information 
C)  artificial intelligence 
D)  expert 
E)  data mining

Question 4

In the transmission phase of the communication process,the translation of the message into symbols is known as:

Accepted Answer

A)  broadcasting. 
B)  encoding. 
C)  deciphering. 
D)  sending. 
E)  reception. 
A)  broadcasting. 
B)  encoding. 
C)  deciphering. 
D)  sending. 
E)  reception.

Question 5

A system designed to handle a large volume of routine,recurring transactions is known as a decision support system.

Accepted Answer

A) True 
 B)False

Question 6

Management information systems are used to control all divisional and functional operations.

Accepted Answer

A) True 
 B)False

Question 7

When managers have all of the information that they need to exercise control,to coordinate their activities,or to make an effective decision,it is said that their information is complete.

Accepted Answer

A) True 
 B)False

Question 8

Communication is,in general,electronically based and has minimal human endeavor.

Accepted Answer

A) True 
 B)False

Question 9

The feedback phase of the communication process is initiated by the original sender (who becomes a receiver).

Accepted Answer

A) True 
 B)False

Question 10

A "company newsletter" is an example of ____________.

Accepted Answer

A)  a personal written communication 
B)  an impersonal written communication 
C)  a fax 
D)  the intranet 
E)  a memo 
A)  a personal written communication 
B)  an impersonal written communication 
C)  a fax 
D)  the intranet 
E)  a memo

Question 11

Controlling is the process whereby managers regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals.What are the steps managers take in order to achieve control over organizational activities?

Accepted Answer

Managers achieve control over organizati

Question 12

The mainframe is the master computer that controls the operations of all the other types of computers and digital devices as needed and can link them into one integrated system.

Accepted Answer

A) True 
 B)False

Question 13

Distinguish between "data" and "information",and give a specific business example of each of these terms.

Accepted Answer

Data are raw,unsummarized,and unanalyzed

Question 14

Information that reflects current conditions in the organization or in the external world is called synchronized information.

Accepted Answer

A) True 
 B)False

Question 15

Explain the importance of good communication in order for an organization to gain a competitive advantage.

Accepted Answer

In order for an organization to gain a c

Question 16

A controller who uses a computer system to prepare payroll checks for employees is using a(n)_______________ system.

Accepted Answer

A)  artificial intelligence 
B)  group decision-support 
C)  operations information 
D)  transaction-processing 
E)  expert 
A)  artificial intelligence 
B)  group decision-support 
C)  operations information 
D)  transaction-processing 
E)  expert

Question 17

In the communication process,a common understanding reached between the participants in the ______________ stage.

Accepted Answer

A)  sending 
B)  filtering 
C)  encoding 
D)  feedback 
E)  transmission 
A)  sending 
B)  filtering 
C)  encoding 
D)  feedback 
E)  transmission

Question 18

The form of communication which is the lowest in information richness is ____________.

Accepted Answer

A)  face-to-face communication 
B)  videoconferencing 
C)  management by wandering around 
D)  telephone conversation 
E)  impersonal written communication 
A)  face-to-face communication 
B)  videoconferencing 
C)  management by wandering around 
D)  telephone conversation 
E)  impersonal written communication

Question 19

The media of communication with the highest information richness is ____________.

Accepted Answer

A)  e-mail 
B)  texting 
C)  face-to-face communication 
D)  telephone conversations 
E)  voice mail 
A)  e-mail 
B)  texting 
C)  face-to-face communication 
D)  telephone conversations 
E)  voice mail

Question 20

Data that is organized in a meaningful way is referred to as:

Accepted Answer

A)  facts. 
B)  software. 
C)  artificial intelligence. 
D)  information. 
E)  databases. 
A)  facts. 
B)  software. 
C)  artificial intelligence. 
D)  information. 
E)  databases.

The communication medium that is highest in information richness is e-mail.

Jane,the receptionist at Invest Right,e-mails Linda,her boss,informing her about the appointments Linda needs to attend to on a particular day.In the communication process,Jane's e-mail to Linda is a pathway known as ____________.

A specific form of IT that managers design in order to have access to specific information which they need to perform their job effectively are _______________ systems.

In the transmission phase of the communication process,the translation of the message into symbols is known as:

A system designed to handle a large volume of routine,recurring transactions is known as a decision support system.

Management information systems are used to control all divisional and functional operations.

When managers have all of the information that they need to exercise control,to coordinate their activities,or to make an effective decision,it is said that their information is complete.

Communication is,in general,electronically based and has minimal human endeavor.

The feedback phase of the communication process is initiated by the original sender (who becomes a receiver).

A "company newsletter" is an example of ____________.

Controlling is the process whereby managers regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals.What are the steps managers take in order to achieve control over organizational activities?

The mainframe is the master computer that controls the operations of all the other types of computers and digital devices as needed and can link them into one integrated system.

Distinguish between "data" and "information",and give a specific business example of each of these terms.

Information that reflects current conditions in the organization or in the external world is called synchronized information.

Explain the importance of good communication in order for an organization to gain a competitive advantage.

A controller who uses a computer system to prepare payroll checks for employees is using a(n)_______________ system.

In the communication process,a common understanding reached between the participants in the ______________ stage.

The form of communication which is the lowest in information richness is ____________.

The media of communication with the highest information richness is ____________.

Data that is organized in a meaningful way is referred to as:

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Operations Management: Managing Vital Operations and Processes

Filters

Exam 13: Communication and Information Technology Management

The communication medium that is highest in information richness is e-mail.

Jane,the receptionist at Invest Right,e-mails Linda,her boss,informing her about the appointments Linda needs to attend to on a particular day.In the communication process,Jane's e-mail to Linda is a pathway known as ____________.

A specific form of IT that managers design in order to have access to specific information which they need to perform their job effectively are _______________ systems.

In the transmission phase of the communication process,the translation of the message into symbols is known as:

A system designed to handle a large volume of routine,recurring transactions is known as a decision support system.

Management information systems are used to control all divisional and functional operations.

When managers have all of the information that they need to exercise control,to coordinate their activities,or to make an effective decision,it is said that their information is complete.

Communication is,in general,electronically based and has minimal human endeavor.

The feedback phase of the communication process is initiated by the original sender (who becomes a receiver).

A "company newsletter" is an example of ____________.

Controlling is the process whereby managers regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals.What are the steps managers take in order to achieve control over organizational activities?

The mainframe is the master computer that controls the operations of all the other types of computers and digital devices as needed and can link them into one integrated system.

Distinguish between "data" and "information",and give a specific business example of each of these terms.

Information that reflects current conditions in the organization or in the external world is called synchronized information.

Explain the importance of good communication in order for an organization to gain a competitive advantage.

A controller who uses a computer system to prepare payroll checks for employees is using a(n)_______________ system.

In the communication process,a common understanding reached between the participants in the ______________ stage.

The form of communication which is the lowest in information richness is ____________.

The media of communication with the highest information richness is ____________.

Data that is organized in a meaningful way is referred to as:

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Control, Change, and Entrepreneurship

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Operations Management: Managing Vital Operations and Processes

Filters