Question 1

During the input stage,the most common type of control procedure is concurrent control,which gives managers immediate feedback.

Accepted Answer

A) True 
 B)False

Question 2

The most commonly used financial performance measure in organizations is the debt-to-equity ratio.

Accepted Answer

A) True 
 B)False

Question 3

The "objectivity" of financial measures of performance is a main reason why managers use these ratios to measure the efficiency and effectiveness of their organizations.

Accepted Answer

A) True 
 B)False

Question 4

Standard operating procedures are mechanisms for clan control.

Accepted Answer

A) True 
 B)False

Question 5

_____ culture is the set of values,norms,and expectations of behavior that control the ways in which workers interact with one another within the organization.

Accepted Answer

A)  Bureaucratic 
B)  Organizational 
C)  MBO 
D)  Feedback control 
E)  Feedforward control 
A)  Bureaucratic 
B)  Organizational 
C)  MBO 
D)  Feedback control 
E)  Feedforward control

Question 6

At the output stage,managers use feedforward control to provide information about customers' reactions to goods.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following types of financial ratios measures the ability of the organization to pay its short-term debts?

Accepted Answer

A)  Leverage ratios 
B)  Liquidity ratios 
C)  Activity ratios 
D)  Profit ratios 
E)  Inventory turnover ratios 
A)  Leverage ratios 
B)  Liquidity ratios 
C)  Activity ratios 
D)  Profit ratios 
E)  Inventory turnover ratios

Question 8

Define control systems and mention the three characteristics of an effective control system.

Accepted Answer

Control systems are formal target-settin

Question 9

Which of the following types of financial ratios indicates how efficiently the managers of the organization are collecting the revenue due to the organization from the sale of its products or services?

Accepted Answer

A)  Debt-to-assets ratio 
B)  Quick ratio 
C)  Current ratio 
D)  Days sales outstanding ratio 
E)  Profit ratio 
A)  Debt-to-assets ratio 
B)  Quick ratio 
C)  Current ratio 
D)  Days sales outstanding ratio 
E)  Profit ratio

Question 10

The top managers of an organization typically use a variety of financial indicators to assess the performance of their organizations.Discuss the four major types of financial measures.

Accepted Answer

Top managers are most concerned with ove

Question 11

The control function is limited to reacting to events in a business,after the events have already occurred.

Accepted Answer

A) True 
 B)False

Question 12

When actions are performed by employees the same way time and time again and the outcomes of their work are predictable,employee behavior is:

Accepted Answer

A)  compromised. 
B)  standardized. 
C)  maximized. 
D)  minimized. 
E)  nullified. 
A)  compromised. 
B)  standardized. 
C)  maximized. 
D)  minimized. 
E)  nullified.

Question 13

The managers of Foodex,a fast food restaurant,record outputs on a daily basis by counting how many customers their employees serve,the time each transaction takes,and how much money each customer spends every day.With reference to the control process,the managers of Foodex are:

Accepted Answer

A)  establishing the standards of performance. 
B)  measuring the actual level of performance of employees. 
C)  comparing the actual performance against chosen standards of performance. 
D)  evaluating the result of the set standards. 
E)  initiating corrective actions. 
A)  establishing the standards of performance. 
B)  measuring the actual level of performance of employees. 
C)  comparing the actual performance against chosen standards of performance. 
D)  evaluating the result of the set standards. 
E)  initiating corrective actions.

Question 14

Brandon,the manager of Flipflop Footwear,checked the weekly records and discovered that the number of shoes produced in one week by 20 employees was 250 against the set target of 220 shoes.With reference to the control process,Brandon is:

Accepted Answer

A)  establishing the standards of performance. 
B)  measuring the actual level of performance of employees. 
C)  comparing the actual performance against chosen standards of performance. 
D)  evaluating the result of the set standards. 
E)  initiating corrective actions. 
A)  establishing the standards of performance. 
B)  measuring the actual level of performance of employees. 
C)  comparing the actual performance against chosen standards of performance. 
D)  evaluating the result of the set standards. 
E)  initiating corrective actions.

Question 15

Top-down change is more gradual and evolutionary than a bottom-up change.

Accepted Answer

A) True 
 B)False

Question 16

In assessing the need for organizational change,managers must:

Accepted Answer

A)  identify the obstacles to change that are found at the corporate, divisional, departmental, and individual levels of the organization. 
B)  engage in planning how they are going to attain the organization's ideal future state. 
C)  recognize that there is a problem and identify its source. 
D)  implement change from the top down or from the bottom up. 
E)  compare how well an organization is performing after the change with how well it was performing before. 
A)  identify the obstacles to change that are found at the corporate, divisional, departmental, and individual levels of the organization. 
B)  engage in planning how they are going to attain the organization's ideal future state. 
C)  recognize that there is a problem and identify its source. 
D)  implement change from the top down or from the bottom up. 
E)  compare how well an organization is performing after the change with how well it was performing before.

Question 17

Which of the following types of performance ratios measures the efficiency of the organization in terms of how well the resources of the organization have been used to generate profit?

Accepted Answer

A)  Activity ratios 
B)  Leverage ratios 
C)  Profit ratios 
D)  Liquidity ratios 
E)  Inventory turnover ratios 
A)  Activity ratios 
B)  Leverage ratios 
C)  Profit ratios 
D)  Liquidity ratios 
E)  Inventory turnover ratios

Question 18

Seemingly trivial corporate-level changes can significantly affect how divisional and departmental managers behave.

Accepted Answer

A) True 
 B)False

Question 19

Adaptive cultures are those whose values and norms help an organization to build momentum and to grow and change as needed to achieve its goals and be effective.

Accepted Answer

A) True 
 B)False

Question 20

Which type of financial ratio measures how well the managers of the organization are creating value from the organization's assets?

Accepted Answer

A)  Leverage ratio 
B)  Liquidity ratio 
C)  Profit ratio 
D)  Current ratio 
E)  Activity ratio 
A)  Leverage ratio 
B)  Liquidity ratio 
C)  Profit ratio 
D)  Current ratio 
E)  Activity ratio

During the input stage,the most common type of control procedure is concurrent control,which gives managers immediate feedback.

The most commonly used financial performance measure in organizations is the debt-to-equity ratio.

The "objectivity" of financial measures of performance is a main reason why managers use these ratios to measure the efficiency and effectiveness of their organizations.

Standard operating procedures are mechanisms for clan control.

_____ culture is the set of values,norms,and expectations of behavior that control the ways in which workers interact with one another within the organization.

At the output stage,managers use feedforward control to provide information about customers' reactions to goods.

Which of the following types of financial ratios measures the ability of the organization to pay its short-term debts?

Define control systems and mention the three characteristics of an effective control system.

Which of the following types of financial ratios indicates how efficiently the managers of the organization are collecting the revenue due to the organization from the sale of its products or services?

The top managers of an organization typically use a variety of financial indicators to assess the performance of their organizations.Discuss the four major types of financial measures.

The control function is limited to reacting to events in a business,after the events have already occurred.

When actions are performed by employees the same way time and time again and the outcomes of their work are predictable,employee behavior is:

The managers of Foodex,a fast food restaurant,record outputs on a daily basis by counting how many customers their employees serve,the time each transaction takes,and how much money each customer spends every day.With reference to the control process,the managers of Foodex are:

Brandon,the manager of Flipflop Footwear,checked the weekly records and discovered that the number of shoes produced in one week by 20 employees was 250 against the set target of 220 shoes.With reference to the control process,Brandon is:

Top-down change is more gradual and evolutionary than a bottom-up change.

In assessing the need for organizational change,managers must:

Which of the following types of performance ratios measures the efficiency of the organization in terms of how well the resources of the organization have been used to generate profit?

Seemingly trivial corporate-level changes can significantly affect how divisional and departmental managers behave.

Adaptive cultures are those whose values and norms help an organization to build momentum and to grow and change as needed to achieve its goals and be effective.

Which type of financial ratio measures how well the managers of the organization are creating value from the organization's assets?

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters

Exam 8: Control, Change, and Entrepreneurship

During the input stage,the most common type of control procedure is concurrent control,which gives managers immediate feedback.

The most commonly used financial performance measure in organizations is the debt-to-equity ratio.

The "objectivity" of financial measures of performance is a main reason why managers use these ratios to measure the efficiency and effectiveness of their organizations.

Standard operating procedures are mechanisms for clan control.

_____ culture is the set of values,norms,and expectations of behavior that control the ways in which workers interact with one another within the organization.

At the output stage,managers use feedforward control to provide information about customers' reactions to goods.

Which of the following types of financial ratios measures the ability of the organization to pay its short-term debts?

Define control systems and mention the three characteristics of an effective control system.

Which of the following types of financial ratios indicates how efficiently the managers of the organization are collecting the revenue due to the organization from the sale of its products or services?

The top managers of an organization typically use a variety of financial indicators to assess the performance of their organizations.Discuss the four major types of financial measures.

The control function is limited to reacting to events in a business,after the events have already occurred.

When actions are performed by employees the same way time and time again and the outcomes of their work are predictable,employee behavior is:

The managers of Foodex,a fast food restaurant,record outputs on a daily basis by counting how many customers their employees serve,the time each transaction takes,and how much money each customer spends every day.With reference to the control process,the managers of Foodex are:

Brandon,the manager of Flipflop Footwear,checked the weekly records and discovered that the number of shoes produced in one week by 20 employees was 250 against the set target of 220 shoes.With reference to the control process,Brandon is:

Top-down change is more gradual and evolutionary than a bottom-up change.

In assessing the need for organizational change,managers must:

Which of the following types of performance ratios measures the efficiency of the organization in terms of how well the resources of the organization have been used to generate profit?

Seemingly trivial corporate-level changes can significantly affect how divisional and departmental managers behave.

Adaptive cultures are those whose values and norms help an organization to build momentum and to grow and change as needed to achieve its goals and be effective.

Which type of financial ratio measures how well the managers of the organization are creating value from the organization's assets?

The Management Process Today

Values, Attitudes, Emotions, and Culture: The Manager As a Person

Managing Ethics and Diversity

Managing in the Global Environment

Decision Making, Learning, Creativity, and Entrepreneurship

Planning, Strategy, and Competitive Advantage

Designing Organizational Structure

Motivation

Leaders and Leadership

Effective Team Management

Building and Managing Human Resources

Communication and Information Technology Management

Operations Management: Managing Vital Operations and Processes

Filters