Question 1

An effective performance management process does all of the following except:

Accepted Answer

A)  defines 
B)  measures 
C)  monitors 
D)  limits feedback 
A)  defines 
B)  measures 
C)  monitors 
D)  limits feedback

Question 2

When a performance evaluation system is challenged,validity is less of an issue than it is when a selection system is challenged.

Accepted Answer

A) True 
 B)False

Question 3

Formal performance evaluation is done primarily for _______________ workers.

Accepted Answer

A)  part-time 
B)  blue collar 
C)  white collar 
D)  transitional 
A)  part-time 
B)  blue collar 
C)  white collar 
D)  transitional

Question 4

The feedback interview is designed to accomplish all of the following except:

Accepted Answer

A)  Limit the size of performance raises and bonuses 
B)  Recognize and encourage superior performance 
C)  Sustain acceptable behaviors 
D)  Change the behavior of ratees who are not meeting organizational standards 
A)  Limit the size of performance raises and bonuses 
B)  Recognize and encourage superior performance 
C)  Sustain acceptable behaviors 
D)  Change the behavior of ratees who are not meeting organizational standards

Question 5

_______________ means that the criterion being used reflects the difference between high and low performers.

Accepted Answer

A)  Relevance 
B)  Sensitivity 
C)  Practicality 
D)  Reliability 
A)  Relevance 
B)  Sensitivity 
C)  Practicality 
D)  Reliability

Question 6

The courts' interpretations of what constitutes a legal performance evaluation system

Accepted Answer

A)  have been clearly defined by in the UGESP. 
B)  are more straightforward as they are for selection 
C)  are not as straightforward as they are for selection 
D)  Both A and B are correct. 
A)  have been clearly defined by in the UGESP. 
B)  are more straightforward as they are for selection 
C)  are not as straightforward as they are for selection 
D)  Both A and B are correct.

Question 7

Research suggests that including upward and peer feedback in an appraisal ______ effects on managers' behavior

Accepted Answer

A)  typically has minimal 
B)  typically has negative 
C)  can have positive 
D)  always has positive 
A)  typically has minimal 
B)  typically has negative 
C)  can have positive 
D)  always has positive

Question 8

A major limitation of paired comparisons is that the cards must contain photographs of the persons being evaluated.

Accepted Answer

A) True 
 B)False

Question 9

Forced choice items are usually prepared _______________.

Accepted Answer

A)  by an HR specialist 
B)  by the line supervisor 
C)  directly from the ONET system 
D)  using commercially available scales 
A)  by an HR specialist 
B)  by the line supervisor 
C)  directly from the ONET system 
D)  using commercially available scales

Question 10

MBO appear to be more efficient to work with _______ objectives.

Accepted Answer

A)  four 
B)  five 
C)  six 
D)  All of the above are correct. 
A)  four 
B)  five 
C)  six 
D)  All of the above are correct.

Question 11

In a _______________ format,the rater must choose from a set of descriptive statements about an employee.

Accepted Answer

A)  forced choice 
B)  essay evaluation 
C)  graphic rating scale 
D)  critical incident technique 
A)  forced choice 
B)  essay evaluation 
C)  graphic rating scale 
D)  critical incident technique

Question 12

______________ within the performance evaluation means that the measure of performance must be related to the actual output of an incumbent as logically as possible.

Accepted Answer

A)  Reliability 
B)  Sensitivity 
C)  Relevance 
D)  Practicality 
A)  Reliability 
B)  Sensitivity 
C)  Relevance 
D)  Practicality

Question 13

Most experts believe that a firm's strategy must align with employee competencies and performance if growth is to be achieved.

Accepted Answer

A) True 
 B)False

Question 14

What evaluation method(s)is (are)Smith and Kendall are credited with developing?

Accepted Answer

Smith and Kendall developed wh

Question 15

Simply stated,this technique requires raters to maintain a log of behavioral incidents that represent either effective or ineffective performance for each employee being rated.

Accepted Answer

A)  Behavioral log 
B)  Essay 
C)  Critical incident 
D)  BARS 
A)  Behavioral log 
B)  Essay 
C)  Critical incident 
D)  BARS

Question 16

The format of a rating scale has a huge effect on the quality of a performance appraisal system.

Accepted Answer

A) True 
 B)False

Question 17

A _______________ error occurs when a rater avoids using high or low ratings and assigns average ratings.

Accepted Answer

A)  recency-of-events 
B)  contrast 
C)  central tendency 
D)  personal bias 
A)  recency-of-events 
B)  contrast 
C)  central tendency 
D)  personal bias

Question 18

Inadequate training of raters can lead to a series of problems in completing performance evaluations.List five of the potential problems.

Accepted Answer

Any five of the following:(1)Problems wi

Question 19

One of the major problems with many performance evaluations is that they require supervisors to make person evaluations rather than performance evaluations.

Accepted Answer

A) True 
 B)False

Question 20

All of the following are positive features of the 360-degree feedback system except:

Accepted Answer

A)  Feedback is provided from multiple directions-above,below,peer. 
B)  Anonymous,upward feedback which results in full participation. 
C)  Rater can hide in a group of raters and provide harsh evaluations. 
D)  Learning about weaknesses and strengths is motivational 
A)  Feedback is provided from multiple directions-above,below,peer. 
B)  Anonymous,upward feedback which results in full participation. 
C)  Rater can hide in a group of raters and provide harsh evaluations. 
D)  Learning about weaknesses and strengths is motivational

An effective performance management process does all of the following except:

When a performance evaluation system is challenged,validity is less of an issue than it is when a selection system is challenged.

Formal performance evaluation is done primarily for _______________ workers.

The feedback interview is designed to accomplish all of the following except:

_______________ means that the criterion being used reflects the difference between high and low performers.

The courts' interpretations of what constitutes a legal performance evaluation system

Research suggests that including upward and peer feedback in an appraisal ______ effects on managers' behavior

A major limitation of paired comparisons is that the cards must contain photographs of the persons being evaluated.

Forced choice items are usually prepared _______________.

MBO appear to be more efficient to work with _______ objectives.

In a _______________ format,the rater must choose from a set of descriptive statements about an employee.

______________ within the performance evaluation means that the measure of performance must be related to the actual output of an incumbent as logically as possible.

Most experts believe that a firm's strategy must align with employee competencies and performance if growth is to be achieved.

What evaluation method(s)is (are)Smith and Kendall are credited with developing?

Simply stated,this technique requires raters to maintain a log of behavioral incidents that represent either effective or ineffective performance for each employee being rated.

The format of a rating scale has a huge effect on the quality of a performance appraisal system.

A _______________ error occurs when a rater avoids using high or low ratings and assigns average ratings.

Inadequate training of raters can lead to a series of problems in completing performance evaluations.List five of the potential problems.

One of the major problems with many performance evaluations is that they require supervisors to make person evaluations rather than performance evaluations.

All of the following are positive features of the 360-degree feedback system except:

Human Resource Management

A Strategic Management Approach to Human Resource Management

Legal Environment of Human Resource Management Equal Employment Opportunity

Global Human Resource Management

Human Resource Planning

Job Analysis and Design

Recruitment

Selecting Effective Employees

Compensation: An Overview

Compensation: Methods and Policies

Employee Benefits and Services

Training and Development

Career Planning and Development

Labor Relations and Collective Bargaining

Managing Employee Discipline

Promoting Safety and Health

Filters

Exam 9: Performance Evaluation and Management

An effective performance management process does all of the following except:

When a performance evaluation system is challenged,validity is less of an issue than it is when a selection system is challenged.

Formal performance evaluation is done primarily for _______________ workers.

The feedback interview is designed to accomplish all of the following except:

_______________ means that the criterion being used reflects the difference between high and low performers.

The courts' interpretations of what constitutes a legal performance evaluation system

Research suggests that including upward and peer feedback in an appraisal ______ effects on managers' behavior

A major limitation of paired comparisons is that the cards must contain photographs of the persons being evaluated.

Forced choice items are usually prepared _______________.

MBO appear to be more efficient to work with _______ objectives.

In a _______________ format,the rater must choose from a set of descriptive statements about an employee.

______________ within the performance evaluation means that the measure of performance must be related to the actual output of an incumbent as logically as possible.

Most experts believe that a firm's strategy must align with employee competencies and performance if growth is to be achieved.

What evaluation method(s)is (are)Smith and Kendall are credited with developing?

Simply stated,this technique requires raters to maintain a log of behavioral incidents that represent either effective or ineffective performance for each employee being rated.

The format of a rating scale has a huge effect on the quality of a performance appraisal system.

A _______________ error occurs when a rater avoids using high or low ratings and assigns average ratings.

Inadequate training of raters can lead to a series of problems in completing performance evaluations.List five of the potential problems.

One of the major problems with many performance evaluations is that they require supervisors to make person evaluations rather than performance evaluations.

All of the following are positive features of the 360-degree feedback system except:

Human Resource Management

A Strategic Management Approach to Human Resource Management

Legal Environment of Human Resource Management Equal Employment Opportunity

Global Human Resource Management

Human Resource Planning

Job Analysis and Design

Recruitment

Selecting Effective Employees

Compensation: An Overview

Compensation: Methods and Policies

Employee Benefits and Services

Training and Development

Career Planning and Development

Labor Relations and Collective Bargaining

Managing Employee Discipline

Promoting Safety and Health

Filters