Question 1

Henry Mintzberg observed that managers typically devote large blocks of time to planning.

Accepted Answer

A) True 
 B)False

Question 2

According to Wilson's managerial skills research, an effective manager controls details by being overbearing.

Accepted Answer

A) True 
 B)False

Question 3

Organizations are a social invention helping us to achieve things collectively that we could not achieve alone.

Accepted Answer

A) True 
 B)False

Question 4

Confidence, self-control, self-direction, imagination, and creativity are the key dimensions of McGregor's Theory X.

Accepted Answer

A) True 
 B)False

Question 5

Social media innovations have enabled the growing importance of usergenerated content.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is true about organizational behavior (OB)?

Accepted Answer

A) Accounting and finance students need not study OB. 
B) OB teaches employees how to survive in an organization, but not how to thrive in it. 
C) The three basic levels of analysis in organizational behavior are functional, business, and strategic. 
D) OB deals with how people react outside organizations. 
E) OB is both research and application oriented. 
A) Accounting and finance students need not study OB. 
B) OB teaches employees how to survive in an organization, but not how to thrive in it. 
C) The three basic levels of analysis in organizational behavior are functional, business, and strategic. 
D) OB deals with how people react outside organizations. 
E) OB is both research and application oriented.

Question 7

A successful 21st century manager uses formal authority as the primary source of influence.

Accepted Answer

A) True 
 B)False

Question 8

A field study is a statistical pooling technique allowing behavioral scientists to draw general conclusions about certain variables from many different studies.

Accepted Answer

A) True 
 B)False

Question 9

In Carroll's global corporate social responsibility pyramid, philanthropic responsibility states that one should do what is desired by global stakeholders.

Accepted Answer

A) True 
 B)False

Question 10

Which of the following is an assumption of McGregor's Theory X?

Accepted Answer

A) People generally become committed to organizational objectives if they are rewarded for doing so. 
B) Work is a natural activity, like play or rest. 
C) People are capable of self-direction and self-control if they are committed to objectives. 
D) Most people dislike work and they avoid it when they can. 
E) The typical employee can learn to accept and seek responsibility. 
A) People generally become committed to organizational objectives if they are rewarded for doing so. 
B) Work is a natural activity, like play or rest. 
C) People are capable of self-direction and self-control if they are committed to objectives. 
D) Most people dislike work and they avoid it when they can. 
E) The typical employee can learn to accept and seek responsibility.

Question 11

What is the difference between e-commerce and e-business? Describe the E-business implications for organizational behavior.

Accepted Answer

E-commerce refers to the buying and sell

Question 12

Identify the seven general ethical principles and briefly describe each.

Accepted Answer

The seven general ethical principles inc

Question 13

Writer Elton Mayo advised managers to attend to employees' emotional needs in his 1933 classic The Human Problems of an Industrial Civilization.

Accepted Answer

A) True 
 B)False

Question 14

A common principle underlying various total quality management (TQM) programs is that one should:

Accepted Answer

A) trace defective items back to the individual responsible. 
B) maintain a strong distinction between labor and management. 
C) listen and learn from competitors. 
D) not learn from customers. 
E) do it right the first time to eliminate costly rework. 
A) trace defective items back to the individual responsible. 
B) maintain a strong distinction between labor and management. 
C) listen and learn from competitors. 
D) not learn from customers. 
E) do it right the first time to eliminate costly rework.

Question 15

_____ is the process of working with and through others to achieve organizational objectives in an efficient and ethical manner.

Accepted Answer

A) Performance appraisal 
B) Management 
C) Human relations movement 
D) Surface-level diversity 
E) Globalization 
A) Performance appraisal 
B) Management 
C) Human relations movement 
D) Surface-level diversity 
E) Globalization

Question 16

E-commerce involves buying and selling goods and services over the internet.

Accepted Answer

A) True 
 B)False

Question 17

Total quality management (TQM) is defined as continuous, customer-centered, employee-driven improvement.

Accepted Answer

A) True 
 B)False

Question 18

The primary role of a 21st century manager is to give orders and control action.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following moral principles of Hodgson states that all have the right be treated equitably, and the right to the necessities of life, especially those in deep need and the helpless?

Accepted Answer

A) Dignity of human life 
B) Autonomy 
C) Honesty 
D) Loyalty 
E) Fairness 
A) Dignity of human life 
B) Autonomy 
C) Honesty 
D) Loyalty 
E) Fairness

Question 20

Which of the following is a characteristic of a 21st century manager?

Accepted Answer

A) Vertical communication patterns 
B) Compensation based on time and effort 
C) Periodic learning 
D) Afterthought ethical consideration 
E) Multicultural orientation 
A) Vertical communication patterns 
B) Compensation based on time and effort 
C) Periodic learning 
D) Afterthought ethical consideration 
E) Multicultural orientation

Henry Mintzberg observed that managers typically devote large blocks of time to planning.

According to Wilson's managerial skills research, an effective manager controls details by being overbearing.

Organizations are a social invention helping us to achieve things collectively that we could not achieve alone.

Confidence, self-control, self-direction, imagination, and creativity are the key dimensions of McGregor's Theory X.

Social media innovations have enabled the growing importance of usergenerated content.

Which of the following is true about organizational behavior (OB)?

A successful 21^st century manager uses formal authority as the primary source of influence.

A field study is a statistical pooling technique allowing behavioral scientists to draw general conclusions about certain variables from many different studies.

In Carroll's global corporate social responsibility pyramid, philanthropic responsibility states that one should do what is desired by global stakeholders.

Which of the following is an assumption of McGregor's Theory X?

What is the difference between e-commerce and e-business? Describe the E-business implications for organizational behavior.

Identify the seven general ethical principles and briefly describe each.

Writer Elton Mayo advised managers to attend to employees' emotional needs in his 1933 classic The Human Problems of an Industrial Civilization.

A common principle underlying various total quality management (TQM) programs is that one should:

_____ is the process of working with and through others to achieve organizational objectives in an efficient and ethical manner.

E-commerce involves buying and selling goods and services over the internet.

Total quality management (TQM) is defined as continuous, customer-centered, employee-driven improvement.

The primary role of a 21^st century manager is to give orders and control action.

Which of the following moral principles of Hodgson states that all have the right be treated equitably, and the right to the necessities of life, especially those in deep need and the helpless?

Which of the following is a characteristic of a 21^st century manager?

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 1: Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Henry Mintzberg observed that managers typically devote large blocks of time to planning.

According to Wilson's managerial skills research, an effective manager controls details by being overbearing.

Organizations are a social invention helping us to achieve things collectively that we could not achieve alone.

Confidence, self-control, self-direction, imagination, and creativity are the key dimensions of McGregor's Theory X.

Social media innovations have enabled the growing importance of usergenerated content.

Which of the following is true about organizational behavior (OB)?

A successful 21st century manager uses formal authority as the primary source of influence.

A field study is a statistical pooling technique allowing behavioral scientists to draw general conclusions about certain variables from many different studies.

In Carroll's global corporate social responsibility pyramid, philanthropic responsibility states that one should do what is desired by global stakeholders.

Which of the following is an assumption of McGregor's Theory X?

What is the difference between e-commerce and e-business? Describe the E-business implications for organizational behavior.

Identify the seven general ethical principles and briefly describe each.

Writer Elton Mayo advised managers to attend to employees' emotional needs in his 1933 classic The Human Problems of an Industrial Civilization.

A common principle underlying various total quality management (TQM) programs is that one should:

_____ is the process of working with and through others to achieve organizational objectives in an efficient and ethical manner.

E-commerce involves buying and selling goods and services over the internet.

Total quality management (TQM) is defined as continuous, customer-centered, employee-driven improvement.

The primary role of a 21st century manager is to give orders and control action.

Which of the following moral principles of Hodgson states that all have the right be treated equitably, and the right to the necessities of life, especially those in deep need and the helpless?

Which of the following is a characteristic of a 21st century manager?

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Influence, Empowerment, and Politics

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

A successful 21^st century manager uses formal authority as the primary source of influence.

The primary role of a 21^st century manager is to give orders and control action.

Which of the following is a characteristic of a 21^st century manager?