Question 1

Which of the following is true about participative management?

Accepted Answer

A) Participative management rarely contributes to employee satisfaction, commitment, and participation. 
B) Participative management fulfills the employees' autonomy needs but not their interpersonal contact needs. 
C) Individual participation is counterproductive when employees are highly interdependent on each other. 
D) Participative management succeeds even when employees do not trust their managers. 
E) Individuals can contribute to participative management effectively even when they are unprepared. 
A) Participative management rarely contributes to employee satisfaction, commitment, and participation. 
B) Participative management fulfills the employees' autonomy needs but not their interpersonal contact needs. 
C) Individual participation is counterproductive when employees are highly interdependent on each other. 
D) Participative management succeeds even when employees do not trust their managers. 
E) Individuals can contribute to participative management effectively even when they are unprepared.

Question 2

The _____ influence tactic involves demanding compliance or using intimidation or threats.

Accepted Answer

A) ingratiation 
B) consultation 
C) inspirational appeal 
D) rational persuasion 
E) pressure 
A) ingratiation 
B) consultation 
C) inspirational appeal 
D) rational persuasion 
E) pressure

Question 3

The highest degree of empowerment is:

Accepted Answer

A) consultation. 
B) participation. 
C) subjection. 
D) delegation. 
E) domination. 
A) consultation. 
B) participation. 
C) subjection. 
D) delegation. 
E) domination.

Question 4

A politically sensible employee believes that _____.

Accepted Answer

A) politics should be avoided at all costs 
B) politics is necessary 
C) one should use deceit and fraud when necessary 
D) politics should be used to further self-interests over departmental goals 
E) the best technique is to "tell it like it is" 
A) politics should be avoided at all costs 
B) politics is necessary 
C) one should use deceit and fraud when necessary 
D) politics should be used to further self-interests over departmental goals 
E) the best technique is to "tell it like it is"

Question 5

Organizational politics can be eliminated.

Accepted Answer

A) True 
 B)False

Question 6

Impression management is the process by which people attempt to control or manipulate the reactions of others to images of themselves or their ideas.

Accepted Answer

A) True 
 B)False

Question 7

"He will do it because I am the CEO and I say so!" This statement reflects a reliance on _____ power.

Accepted Answer

A) reward 
B) socialized 
C) negative legitimate 
D) referent 
E) expert 
A) reward 
B) socialized 
C) negative legitimate 
D) referent 
E) expert

Question 8

Employees who are highly political run the risk of being called self-serving and losing their credibility.

Accepted Answer

A) True 
 B)False

Question 9

Identify the nine generic influence tactics.

Accepted Answer

In 1980, David Kipnis and his colleagues

Question 10

_____ is the process whereby employees play a direct role in setting goals, making decisions, solving problems, and making changes in the organization.

Accepted Answer

A) Ingratiation 
B) Participative management 
C) Impression management 
D) Power assessment 
E) Networking 
A) Ingratiation 
B) Participative management 
C) Impression management 
D) Power assessment 
E) Networking

Question 11

When Pedro's answers on a Thematic Apperception Test clearly illustrated his desire to use power to further his own interests, as opposed to helping others, he demonstrated _____ power.

Accepted Answer

A) positive legitimate 
B) personalized 
C) referent 
D) expert 
E) socialized 
A) positive legitimate 
B) personalized 
C) referent 
D) expert 
E) socialized

Question 12

Why would an employee want to make a poor impression at work? How would he or she go about accomplishing this goal?

Accepted Answer

An interesting new line of impression ma

Question 13

You own your own management consulting firm. At a recent seminar, the owner of a local supermarket chain asks you to help him differentiate between a coalition and a network. Which of the following would be a correct response?

Accepted Answer

A) Networks are people oriented. 
B) Coalitions have longer term agendas. 
C) Coalitions involve the pursuit of general self-interests. 
D) Coalitions always coincide with formal group membership. 
E) Networks revolve around specific issues. 
A) Networks are people oriented. 
B) Coalitions have longer term agendas. 
C) Coalitions involve the pursuit of general self-interests. 
D) Coalitions always coincide with formal group membership. 
E) Networks revolve around specific issues.

Question 14

Valued knowledge or information gives an individual _____ power over those who need such knowledge or information.

Accepted Answer

A) expert 
B) legitimate 
C) coercive 
D) reward 
E) referent 
A) expert 
B) legitimate 
C) coercive 
D) reward 
E) referent

Question 15

Delegation amounts to:

Accepted Answer

A) totalitarian power. 
B) power distribution. 
C) power sharing. 
D) influence sharing. 
E) authoritarian power. 
A) totalitarian power. 
B) power distribution. 
C) power sharing. 
D) influence sharing. 
E) authoritarian power.

Question 16

Personalized power is exhibited when managers focus more on:

Accepted Answer

A) helping the society. 
B) satisfying their own needs. 
C) the needs of their underlings. 
D) adhering to the rules that others are expected to follow. 
E) helping others. 
A) helping the society. 
B) satisfying their own needs. 
C) the needs of their underlings. 
D) adhering to the rules that others are expected to follow. 
E) helping others.

Question 17

Scapegoating is a proactive political tactic.

Accepted Answer

A) True 
 B)False

Question 18

A politically naïve employee believes that _____.

Accepted Answer

A) politics is an opportunity 
B) one needs to cultivate and use "friends" and other contacts 
C) the truth will win out 
D) politics is necessary 
E) it is necessary to negotiate and bargain 
A) politics is an opportunity 
B) one needs to cultivate and use "friends" and other contacts 
C) the truth will win out 
D) politics is necessary 
E) it is necessary to negotiate and bargain

Question 19

A sales manager who threatens to fire any salesperson who uses a company car for personal purposes is relying on _____ power.

Accepted Answer

A) referent 
B) expert 
C) legitimate 
D) coercive 
E) reward 
A) referent 
B) expert 
C) legitimate 
D) coercive 
E) reward

Question 20

Ethan tried to convince his subordinates to accept a new policy by showing them that the policy is consistent with the organizational rules and policies. He also showed them that the people above him had already supported and sanctioned the policy. What influence tactic was Ethan using?

Accepted Answer

A) Legitimating tactics 
B) Exchange 
C) Personal appeal 
D) Ingratiation 
E) Consultation 
A) Legitimating tactics 
B) Exchange 
C) Personal appeal 
D) Ingratiation 
E) Consultation

Which of the following is true about participative management?

The _____ influence tactic involves demanding compliance or using intimidation or threats.

The highest degree of empowerment is:

A politically sensible employee believes that _____.

Organizational politics can be eliminated.

Impression management is the process by which people attempt to control or manipulate the reactions of others to images of themselves or their ideas.

"He will do it because I am the CEO and I say so!" This statement reflects a reliance on _____ power.

Employees who are highly political run the risk of being called self-serving and losing their credibility.

Identify the nine generic influence tactics.

_____ is the process whereby employees play a direct role in setting goals, making decisions, solving problems, and making changes in the organization.

When Pedro's answers on a Thematic Apperception Test clearly illustrated his desire to use power to further his own interests, as opposed to helping others, he demonstrated _____ power.

Why would an employee want to make a poor impression at work? How would he or she go about accomplishing this goal?

You own your own management consulting firm. At a recent seminar, the owner of a local supermarket chain asks you to help him differentiate between a coalition and a network. Which of the following would be a correct response?

Valued knowledge or information gives an individual _____ power over those who need such knowledge or information.

Delegation amounts to:

Personalized power is exhibited when managers focus more on:

Scapegoating is a proactive political tactic.

A politically naïve employee believes that _____.

A sales manager who threatens to fire any salesperson who uses a company car for personal purposes is relying on _____ power.

Ethan tried to convince his subordinates to accept a new policy by showing them that the policy is consistent with the organizational rules and policies. He also showed them that the people above him had already supported and sanctioned the policy. What influence tactic was Ethan using?

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters

Exam 15: Influence, Empowerment, and Politics

Which of the following is true about participative management?

The _____ influence tactic involves demanding compliance or using intimidation or threats.

The highest degree of empowerment is:

A politically sensible employee believes that _____.

Organizational politics can be eliminated.

Impression management is the process by which people attempt to control or manipulate the reactions of others to images of themselves or their ideas.

"He will do it because I am the CEO and I say so!" This statement reflects a reliance on _____ power.

Employees who are highly political run the risk of being called self-serving and losing their credibility.

Identify the nine generic influence tactics.

_____ is the process whereby employees play a direct role in setting goals, making decisions, solving problems, and making changes in the organization.

When Pedro's answers on a Thematic Apperception Test clearly illustrated his desire to use power to further his own interests, as opposed to helping others, he demonstrated _____ power.

Why would an employee want to make a poor impression at work? How would he or she go about accomplishing this goal?

You own your own management consulting firm. At a recent seminar, the owner of a local supermarket chain asks you to help him differentiate between a coalition and a network. Which of the following would be a correct response?

Valued knowledge or information gives an individual _____ power over those who need such knowledge or information.

Delegation amounts to:

Personalized power is exhibited when managers focus more on:

Scapegoating is a proactive political tactic.

A politically naïve employee believes that _____.

A sales manager who threatens to fire any salesperson who uses a company car for personal purposes is relying on _____ power.

Ethan tried to convince his subordinates to accept a new policy by showing them that the policy is consistent with the organizational rules and policies. He also showed them that the people above him had already supported and sanctioned the policy. What influence tactic was Ethan using?

Organizational Behavior: The Quest for People-Centered Organizations and Ethical Conduct

Managing Diversity: Releasing Every Employees Potential

Organizational Culture, Socialization, and Mentoring

International OB: Managing Across Cultures

Key Individual Differences and the Road to Success

Values, Attitudes, Job Satisfaction, and Counter-Productive Work Behaviors

Social Perception and Attributions

Foundations of Motivation

Improving Job Performance With Goals, Feedback, Rewards, and Positive Reinforcement

Group Dynamics

Developing and Leading Effective Teams

Individual and Group Decision Making

Managing Conflict and Negotiating

Communicating in the Digital Age

Leadership

Organizational Design, Effectiveness, and Innovation

Managing Change and Stress

Filters