Exam 13: Communication and Information Technology Management

An accounts payable department that uses a computer system to pay the company's suppliers is using a(n) ________ system.

A system that gathers comprehensive data, organizes them, and summarizes them in ways that are useful to managers for their nonroutine tasks is known as a(n) ________ system.

Irrelevant information is useless and may actually hurt the performance of a busy manager who has to spend valuable time determining whether information is relevant.

The most advanced types of management information systems (MIS) are known as ________.

In organizations with many layers of managers, it takes less time for information to travel up the hierarchy and for decisions to travel back down.

Frequently updated information that reflects current conditions is called ________ information.

The feedback phase of the communication process is initiated by the original sender (who becomes a receiver).

In the embryonic stage of the product life cycle, a product has yet to gain widespread acceptance.

Personal computers that sit on the desks of managers within a network are called ________, and the company's powerful mainframe computer connects the network PCs through a(n) ________.

Controlling is the process whereby managers regulate how efficiently and effectively an organization and its members are performing the activities necessary to achieve organizational goals. What are the steps managers take in order to achieve control over organizational activities?

Briefly explain the role of nonverbal communication in the communication process.

The process in which the receiver interprets and tries to make sense of the message is known as ________.

The set of methods that can be used to acquire, organize, store, manipulate, and transmit information is known as ________.

In the communication process, the pathway through which the message is sent is known as the ______.

The sharing of information by means of facial expressions or body language is known as subliminal communication.

For gathering the information managers need to achieve coordination and control and make decisions, traditionally they have used ________.

The language of computers is a digital language of zeros and ones.

List the six types of computer-based management information systems and discuss their impact on programmed versus nonprogrammed decision making.

Product life cycle is the way demand for a product changes in a predictable pattern over time.

The amount of information that a communication medium can carry is known as ________.