Exam 13: Communication and Information Technology Management

A system that gives managers a model-building capability and provides them with the ability to manipulate information in a variety of ways in order to make nonprogrammed judgments is a(n) ________ system.

Mark, the sales manager at Lance Motors, has called for a meeting with all his sales representatives. He wants to give them feedback and set new guidelines regarding their annual targets. In the transmission phase of communication, Mark plays the role of a ________.

Workers who are employed by an organization but who work at home are known as ________.

A decision support system gives managers a model-building capability and so provides them with the ability to manipulate information in a variety of ways.

In the transmission phase of communication, the person who wishes to share information with someone else is known as the ________.

A graph of the profitability of each of the products in a product line over the past two years is an example of ______.

When managers pass through work areas and talk informally with workers, they are engaging in ________.

Which of the following factors helps determine the quality of information?

Data that are organized in a meaningful way are referred to as ______.

A chart of the organization's net income after taxes over the past four years is an example of ________.

The medum of communication with the highest information richness is ________.

Communication can have positive and negative effects on an organization. Discuss the disadvantages of ineffective communication on an organization.

The greater its accuracy and reliability, the higher is the quality of information.

What happens when manufacturers start producing products that make the old ones obsolete?

The amount of information that a communication medium can carry is known as information richness.

Which attribute of useful information is to all the information managers need to exercise control, achieve coordination, or make an effective decision?

The mainframe is the master computer that controls the operations of all the other types of computers and digital devices as needed and can link them into one integrated system.

The top managers of Firecracker Explosives walk about through the production plant and talk informally with employees about issues and concerns that they may have. This is an example of ________.

An accounts receivable department that uses a computer system to bill customers is using a(n) ________ system.

In spite of face-to-face communication's having the highest information richness, managers should not always choose it because of the lack of ________.