Question 1

Learning organizations typically have all of the following characteristics except:

Accepted Answer

A)  Open discussions and accessibility to information and data 
B)  A steady influx of new employees with new ideas 
C)  Clear vision expressed at all levels 
D)  Clear goals and concepts of performance expectations 
A)  Open discussions and accessibility to information and data 
B)  A steady influx of new employees with new ideas 
C)  Clear vision expressed at all levels 
D)  Clear goals and concepts of performance expectations

Question 2

The nature of the work environment that results from the leadership style and administrative practices of managers is termed the _______________ climate.

Accepted Answer

A)  leadership 
B)  restrictive 
C)  overlord 
D)  suppression 
A)  leadership 
B)  restrictive 
C)  overlord 
D)  suppression

Question 3

If change is threatening the balance of power in an organization,it will be resisted.

Accepted Answer

A) True 
 B)False

Question 4

A _________ is a person who acts as the initiator of change activities.

Accepted Answer

A)  change leader 
B)  change agent 
C)  cheerleader 
D)  mediator 
A)  change leader 
B)  change agent 
C)  cheerleader 
D)  mediator

Question 5

The choice of a particular development method depends on the nature of the problem that management has diagnosed and the depth of the intended change.

Accepted Answer

A) True 
 B)False

Question 6

In your new position as an organizational development consultant,you are tasked to lead an organizational change effort.What potential impediments and conditions should your team be aware of?

Accepted Answer

Scholars identify three sources of influ

Question 7

MBO programs are considered ___________ approach to change.

Accepted Answer

A)  a small group 
B)  a technological 
C)  a human capital 
D)  All of the above 
A)  a small group 
B)  a technological 
C)  a human capital 
D)  All of the above

Question 8

Identifying organizational problems is far more difficult than identifying individuals' problems.

Accepted Answer

A) True 
 B)False

Question 9

What is the ultimate purpose of team building?

Accepted Answer

The purpose of team building i

Question 10

In the general model of organizational change,unfreezing refers specifically to empowering employees to open their "frozen" minds and make decisions for themselves.

Accepted Answer

A) True 
 B)False

Question 11

Why may a theoretically sound change approach not achieve any of the anticipated results?

Accepted Answer

It may fail because many of the employee

Question 12

Why are outside change agents often used to facilitate change and what is there general purpose?

Accepted Answer

Because managers tend to seek answers in

Question 13

__________ is described as creating radical changes in processes,systems,and/or structures that meet customer needs efficiently and are economically sound.

Accepted Answer

A)  Contriving 
B)  Machinating 
C)  Reengineering 
D)  Previsioning 
A)  Contriving 
B)  Machinating 
C)  Reengineering 
D)  Previsioning

Question 14

In what ways do employees resist change and what can managers do about overt and covert resistance?

Accepted Answer

Individuals who resist change have been

Question 15

As a force for change,external forces are the most important things for a manager to control.

Accepted Answer

A) True 
 B)False

Question 16

As a general rule,an external change agent will distance him- or herself from top management.

Accepted Answer

A) True 
 B)False

Question 17

Formalized mentor-mentee relationships should always be _______________,for both parties.

Accepted Answer

A)  mandatory 
B)  supervised 
C)  voluntary 
D)  challenging 
A)  mandatory 
B)  supervised 
C)  voluntary 
D)  challenging

Question 18

What are some of the drawbacks to using a top-down,coercive,or threatening approach to implement changes?

Accepted Answer

The drawbacks includ

Question 19

Are there ethical implications of change management? If so explain.

Accepted Answer

Student answers will vary.Students may f

Question 20

Some organizations and industries are not suited to being learning organizations.

Accepted Answer

A) True 
 B)False

Learning organizations typically have all of the following characteristics except:

The nature of the work environment that results from the leadership style and administrative practices of managers is termed the _______________ climate.

If change is threatening the balance of power in an organization,it will be resisted.

A _________ is a person who acts as the initiator of change activities.

The choice of a particular development method depends on the nature of the problem that management has diagnosed and the depth of the intended change.

In your new position as an organizational development consultant,you are tasked to lead an organizational change effort.What potential impediments and conditions should your team be aware of?

MBO programs are considered ___________ approach to change.

Identifying organizational problems is far more difficult than identifying individuals' problems.

What is the ultimate purpose of team building?

In the general model of organizational change,unfreezing refers specifically to empowering employees to open their "frozen" minds and make decisions for themselves.

Why may a theoretically sound change approach not achieve any of the anticipated results?

Why are outside change agents often used to facilitate change and what is there general purpose?

__________ is described as creating radical changes in processes,systems,and/or structures that meet customer needs efficiently and are economically sound.

In what ways do employees resist change and what can managers do about overt and covert resistance?

As a force for change,external forces are the most important things for a manager to control.

As a general rule,an external change agent will distance him- or herself from top management.

Formalized mentor-mentee relationships should always be _______________,for both parties.

What are some of the drawbacks to using a top-down,coercive,or threatening approach to implement changes?

Are there ethical implications of change management? If so explain.

Some organizations and industries are not suited to being learning organizations.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Filters

Exam 17: Managing Organizational Change

Learning organizations typically have all of the following characteristics except:

The nature of the work environment that results from the leadership style and administrative practices of managers is termed the _______________ climate.

If change is threatening the balance of power in an organization,it will be resisted.

A _________ is a person who acts as the initiator of change activities.

The choice of a particular development method depends on the nature of the problem that management has diagnosed and the depth of the intended change.

In your new position as an organizational development consultant,you are tasked to lead an organizational change effort.What potential impediments and conditions should your team be aware of?

MBO programs are considered ___________ approach to change.

Identifying organizational problems is far more difficult than identifying individuals' problems.

What is the ultimate purpose of team building?

In the general model of organizational change,unfreezing refers specifically to empowering employees to open their "frozen" minds and make decisions for themselves.

Why may a theoretically sound change approach not achieve any of the anticipated results?

Why are outside change agents often used to facilitate change and what is there general purpose?

__________ is described as creating radical changes in processes,systems,and/or structures that meet customer needs efficiently and are economically sound.

In what ways do employees resist change and what can managers do about overt and covert resistance?

As a force for change,external forces are the most important things for a manager to control.

As a general rule,an external change agent will distance him- or herself from top management.

Formalized mentor-mentee relationships should always be _______________,for both parties.

What are some of the drawbacks to using a top-down,coercive,or threatening approach to implement changes?

Are there ethical implications of change management? If so explain.

Some organizations and industries are not suited to being learning organizations.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Managing Individual Stress

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Filters