Exam 9: Managing Individual Stress

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What is role conflict? Provide an example.

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Role conflict is present whenever compliance by an individual to one set of expectations about the job conflicts with compliance to another set of expectations.Examples will vary.

What is the underlying assumption of all cognitive stress management techniques?

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The underlying assumption is that people tend to label situations based on their beliefs,expectations,and assumptions; these labels then elicit emotional responses.

The text identified eight characteristics of people with Type A behavior patterns.List four of them.

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Any four of the following:
(1)Struggles to get as many things done as possible in the shortest time period.
(2)Is aggressive,ambitious,competitive,and forceful.
(3)Speaks explosively rushes others to finish what they are saying.
(4)Is impatient,hates to wait,considers waiting a waste of precious time.
(5)Is preoccupied with deadlines and is work-oriented.
(6)Is always in a struggle with people,things,and events.
(7)Is aggressive.
(8)Displays or hides anger and hostility toward others.

A high degree of involvement in,identification with,or commitment to one's job or profession is a necessary prerequisite for burnout.

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The intention of most stress prevention programs is to reduce the _______________ of an individual's stress.

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Burnout is a psychological process that typically results in all of the following except:

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Any activity that an organization engages in that is designed to identify and assist in preventing or correcting _______________ can be thought of as wellness-related.

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Generally,the longer special demands are placed on us,the less stressful they become.

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What kinds of things could an organization do to better maximize person-environment fit?

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Which of the following is a stressor at the non-work level?

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The optimal stress level _______________.

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Research supports the conclusion that humor boosts the human immune system,but has little effect on stress.

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How does hardiness impact stress?

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How is job commitment related to burnout?

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What is the first step in any attempt to deal with stress?

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All of the following are cognitive distortions except:

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Employee assistance programs were originally conceived as stress reduction programs.

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Which of the following is a stressor at the individual level?

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In the Model of Stressors,Stress,and Outcomes,stressors were presented in four main categories,what are they?

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All of the following are the result of an optimal level of stress except:

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