Question 1

Explain the differences in a problem-focused versus an emotion-focused strategy for coping with stress.

Accepted Answer

Through the primary and secondary apprai

Question 2

Two major components of a Type A Behavior Pattern are:

Accepted Answer

A)  Impatience and hostility 
B)  Impatience and arrogance 
C)  Ambition and arrogance 
D)  Ambition and hostility 
A)  Impatience and hostility 
B)  Impatience and arrogance 
C)  Ambition and arrogance 
D)  Ambition and hostility

Question 3

_______________ outcomes of stress include sweating,hot and cold flashes,and increased heart rate.

Accepted Answer

A)  Cognitive 
B)  Behavioral 
C)  Physiological 
D)  Behavioral and physiological 
A)  Cognitive 
B)  Behavioral 
C)  Physiological 
D)  Behavioral and physiological

Question 4

Stress is the consequence of the interaction between an environmental stimulus and the individual's response.

Accepted Answer

A) True 
 B)False

Question 5

All of the following factors determine whether an experience is likely to result in stress except:

Accepted Answer

A)  Importance 
B)  Uncertainty 
C)  Duration 
D)  Distance 
A)  Importance 
B)  Uncertainty 
C)  Duration 
D)  Distance

Question 6

The Diagnostic and Statistical Manual of Mental Disorders lists ten symptoms that,when present for two weeks or more,indicate that a person is depressed.What are these symptoms?

Accepted Answer

Answers should include the following: 
(

Question 7

An individual difference,such as _______________,is a potential stress moderator.

Accepted Answer

A)  age 
B)  social support mechanisms 
C)  personality 
D)  All of the choices are correct. 
A)  age 
B)  social support mechanisms 
C)  personality 
D)  All of the choices are correct.

Question 8

Which one of the following statements about depression is incorrect?

Accepted Answer

A)  Depression costs billions of dollars a year in medical bills, lost productivity, and absenteeism. 
B)  The World Health Organization predicts that by 2030, more people in the world will be affected by depression than any other health problem. 
C)  Depression is easy to detect, especially within the current health care system. 
D)  Depression leads to higher absenteeism and decreased worker productivity. 
A)  Depression costs billions of dollars a year in medical bills, lost productivity, and absenteeism. 
B)  The World Health Organization predicts that by 2030, more people in the world will be affected by depression than any other health problem. 
C)  Depression is easy to detect, especially within the current health care system. 
D)  Depression leads to higher absenteeism and decreased worker productivity.

Question 9

Once a person is working in the organization,a critical variable in maximizing fit and preventing stress is effective socialization.

Accepted Answer

A) True 
 B)False

Question 10

The experience of work-related and non-work (extraorganizational)stress produces _______________ outcomes.

Accepted Answer

A)  behavioral 
B)  cognitive 
C)  physiological 
D)  Any or all of the choices are correct. 
A)  behavioral 
B)  cognitive 
C)  physiological 
D)  Any or all of the choices are correct.

Question 11

If you are low on _______________,you tend to be antagonistic,unsympathetic,and even rude toward others.

Accepted Answer

A)  emotional stability 
B)  extroversion 
C)  agreeableness 
D)  conscientiousness 
A)  emotional stability 
B)  extroversion 
C)  agreeableness 
D)  conscientiousness

Question 12

A fellow student states the stress is more than simply a response to a stressor.Do you agree? Justify your answer.

Accepted Answer

A stressor is a potentially harmful or t

Question 13

Which of the following is a symptom of stress caused by work overload?

Accepted Answer

A)  Insomnia 
B)  Apathy 
C)  Absenteeism 
D)  All of the choices are correct. 
A)  Insomnia 
B)  Apathy 
C)  Absenteeism 
D)  All of the choices are correct.

Question 14

During a crisis,a neurotransmitter called catecholamine suppresses parts of the brain dealing with all of the following except:

Accepted Answer

A)  Memory 
B)  Concentration 
C)  Motor skills 
D)  Rational thought 
A)  Memory 
B)  Concentration 
C)  Motor skills 
D)  Rational thought

Question 15

The term _______________ refers to a relatively stable set of characteristics,temperaments,and tendencies that shape the similarities and differences in people's behavior.

Accepted Answer

A)  character 
B)  personality 
C)  persona 
D)  talent 
A)  character 
B)  personality 
C)  persona 
D)  talent

Question 16

_______________ was defined in the text as the comfort,assistance,or information one receives through formal or informal contacts with individuals or groups.

Accepted Answer

A)  Social support 
B)  Emotional support 
C)  Companionship 
D)  All of the choices are correct. 
A)  Social support 
B)  Emotional support 
C)  Companionship 
D)  All of the choices are correct.

Question 17

Some people are predisposed to stress.

Accepted Answer

A) True 
 B)False

Question 18

Which of the following is a symptom of stress caused by work underload?

Accepted Answer

A)  Apathy 
B)  Irritability 
C)  Increased errors 
D)  Sharp perception 
A)  Apathy 
B)  Irritability 
C)  Increased errors 
D)  Sharp perception

Question 19

Ideally,the process for maximizing person-environment fit begins _______________.

Accepted Answer

A)  at the first sign of job-related stress 
B)  before the individual joins the organization 
C)  during job orientation 
D)  at the request of the employee 
A)  at the first sign of job-related stress 
B)  before the individual joins the organization 
C)  during job orientation 
D)  at the request of the employee

Question 20

Rumors of an impending layoff are typically never as stressful as actually being laid off.

Accepted Answer

A) True 
 B)False

Explain the differences in a problem-focused versus an emotion-focused strategy for coping with stress.

Two major components of a Type A Behavior Pattern are:

_______________ outcomes of stress include sweating,hot and cold flashes,and increased heart rate.

Stress is the consequence of the interaction between an environmental stimulus and the individual's response.

All of the following factors determine whether an experience is likely to result in stress except:

The Diagnostic and Statistical Manual of Mental Disorders lists ten symptoms that,when present for two weeks or more,indicate that a person is depressed.What are these symptoms?

An individual difference,such as _______________,is a potential stress moderator.

Which one of the following statements about depression is incorrect?

Once a person is working in the organization,a critical variable in maximizing fit and preventing stress is effective socialization.

The experience of work-related and non-work (extraorganizational)stress produces _______________ outcomes.

If you are low on _______________,you tend to be antagonistic,unsympathetic,and even rude toward others.

A fellow student states the stress is more than simply a response to a stressor.Do you agree? Justify your answer.

Which of the following is a symptom of stress caused by work overload?

During a crisis,a neurotransmitter called catecholamine suppresses parts of the brain dealing with all of the following except:

The term _______________ refers to a relatively stable set of characteristics,temperaments,and tendencies that shape the similarities and differences in people's behavior.

_______________ was defined in the text as the comfort,assistance,or information one receives through formal or informal contacts with individuals or groups.

Some people are predisposed to stress.

Which of the following is a symptom of stress caused by work underload?

Ideally,the process for maximizing person-environment fit begins _______________.

Rumors of an impending layoff are typically never as stressful as actually being laid off.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Exam 9: Managing Individual Stress

Explain the differences in a problem-focused versus an emotion-focused strategy for coping with stress.

Two major components of a Type A Behavior Pattern are:

_______________ outcomes of stress include sweating,hot and cold flashes,and increased heart rate.

Stress is the consequence of the interaction between an environmental stimulus and the individual's response.

All of the following factors determine whether an experience is likely to result in stress except:

The Diagnostic and Statistical Manual of Mental Disorders lists ten symptoms that,when present for two weeks or more,indicate that a person is depressed.What are these symptoms?

An individual difference,such as _______________,is a potential stress moderator.

Which one of the following statements about depression is incorrect?

Once a person is working in the organization,a critical variable in maximizing fit and preventing stress is effective socialization.

The experience of work-related and non-work (extraorganizational)stress produces _______________ outcomes.

If you are low on _______________,you tend to be antagonistic,unsympathetic,and even rude toward others.

A fellow student states the stress is more than simply a response to a stressor.Do you agree? Justify your answer.

Which of the following is a symptom of stress caused by work overload?

During a crisis,a neurotransmitter called catecholamine suppresses parts of the brain dealing with all of the following except:

The term _______________ refers to a relatively stable set of characteristics,temperaments,and tendencies that shape the similarities and differences in people's behavior.

_______________ was defined in the text as the comfort,assistance,or information one receives through formal or informal contacts with individuals or groups.

Some people are predisposed to stress.

Which of the following is a symptom of stress caused by work underload?

Ideally,the process for maximizing person-environment fit begins _______________.

Rumors of an impending layoff are typically never as stressful as actually being laid off.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters