Question 1

The greater the power or authority of the person sending conflicting messages,the greater the job dissatisfaction produced by role conflict.

Accepted Answer

A) True 
 B)False

Question 2

All of the following are characteristics of a hardy person except:

Accepted Answer

A)  The hardy person assumes that he or she is in control 
B)  The hardy person ignores changes 
C)  The hardy person responds to stress by coping 
D)  The hardy person treats change as a challenge 
A)  The hardy person assumes that he or she is in control 
B)  The hardy person ignores changes 
C)  The hardy person responds to stress by coping 
D)  The hardy person treats change as a challenge

Question 3

How do organizations contribute to employee job burnout?

Accepted Answer

Organizations contribute to employee job

Question 4

Which of the following burnout symptoms indicates low personal accomplishment?

Accepted Answer

A)  Cannot deal with problems effectively 
B)  Feels fatigued in the morning 
C)  Does not want to work with other people 
D)  A and B are Correct. 
A)  Cannot deal with problems effectively 
B)  Feels fatigued in the morning 
C)  Does not want to work with other people 
D)  A and B are Correct.

Question 5

Describe the components of the organizational stress model.

Accepted Answer

The model shown depicted in the text is

Question 6

The person-environment fit approach is related to the concept of the psychological contract.

Accepted Answer

A) True 
 B)False

Question 7

Job skills and knowledge are not the only factors to consider in employee selection,in order to ensure person-environment fit.

Accepted Answer

A) True 
 B)False

Question 8

Name three actions that you,as a manager,can take to develop social support and build a supportive work environment.

Accepted Answer

Any three of the following: 
(1)Set an e

Question 9

Stress is the result of dealing with something placing a special demand on us.Special means a(n)_______________ experience.

Accepted Answer

A)  physically threatening 
B)  psychologically threatening 
C)  unusual 
D)  All of the choices are correct. 
A)  physically threatening 
B)  psychologically threatening 
C)  unusual 
D)  All of the choices are correct.

Question 10

How are body systems affected by stress?

Accepted Answer

Physiological outcomes could include inc

Question 11

Polls indicate that over 40 percent of Japanese workers aged 30 to 60 believe that they will die from _______________.

Accepted Answer

A)  the stress of overwork 
B)  cancer 
C)  heart attacks 
D)  their poor diet 
A)  the stress of overwork 
B)  cancer 
C)  heart attacks 
D)  their poor diet

Question 12

Most people would prefer not to know how management views the quality of their work.

Accepted Answer

A) True 
 B)False

Question 13

When assessing a situation an individual may first evaluate a stressor as positive,negative or meaningless.The secondary appraisal then follows and involves a(n)____________.

Accepted Answer

A)  reexamination of the situation intentionally changing perspective 
B)  determination of the negative and potential outcomes from the anticipated stress 
C)  assessment of "fight or flight" responses 
D)  determination whether something can be done to reduce the stress 
A)  reexamination of the situation intentionally changing perspective 
B)  determination of the negative and potential outcomes from the anticipated stress 
C)  assessment of "fight or flight" responses 
D)  determination whether something can be done to reduce the stress

Question 14

Research suggests that when individuals experience high work demands with little or no control over these demands,any physiological changes that occur in that physical setting fade promptly after the individual has left the situation.

Accepted Answer

A) True 
 B)False

Question 15

Stress is the result of dealing with something placing special demands on us.In this context,what does special mean?

Accepted Answer

Special here means unusual,phy

Question 16

Provide an example of problem-focused coping.

Accepted Answer

Answers will vary but should reference t

Question 17

It is unwise for managers to attempt to counsel workers suspected of being depressed.

Accepted Answer

A) True 
 B)False

Question 18

Employee assistance programs are designed to deal with a wide range of stress-related problems.General elements of such a program include all of the following except:

Accepted Answer

A)  Diagnosis 
B)  Screening 
C)  Full sharing with the sponsoring employer 
D)  Treatment 
A)  Diagnosis 
B)  Screening 
C)  Full sharing with the sponsoring employer 
D)  Treatment

Question 19

Which of the following Big Five personality dimensions is most clearly related to stress?

Accepted Answer

A)  Emotional stability 
B)  Extroversion 
C)  Agreeableness 
D)  Conscientiousness 
A)  Emotional stability 
B)  Extroversion 
C)  Agreeableness 
D)  Conscientiousness

Question 20

Disability claims _______________ in companies that have recently downsized.

Accepted Answer

A)  decrease dramatically 
B)  increase dramatically 
C)  stabilize 
D)  are no longer an issue 
A)  decrease dramatically 
B)  increase dramatically 
C)  stabilize 
D)  are no longer an issue

The greater the power or authority of the person sending conflicting messages,the greater the job dissatisfaction produced by role conflict.

All of the following are characteristics of a hardy person except:

How do organizations contribute to employee job burnout?

Which of the following burnout symptoms indicates low personal accomplishment?

Describe the components of the organizational stress model.

The person-environment fit approach is related to the concept of the psychological contract.

Job skills and knowledge are not the only factors to consider in employee selection,in order to ensure person-environment fit.

Name three actions that you,as a manager,can take to develop social support and build a supportive work environment.

Stress is the result of dealing with something placing a special demand on us.Special means a(n)_______________ experience.

How are body systems affected by stress?

Polls indicate that over 40 percent of Japanese workers aged 30 to 60 believe that they will die from _______________.

Most people would prefer not to know how management views the quality of their work.

When assessing a situation an individual may first evaluate a stressor as positive,negative or meaningless.The secondary appraisal then follows and involves a(n)____________.

Research suggests that when individuals experience high work demands with little or no control over these demands,any physiological changes that occur in that physical setting fade promptly after the individual has left the situation.

Stress is the result of dealing with something placing special demands on us.In this context,what does special mean?

Provide an example of problem-focused coping.

It is unwise for managers to attempt to counsel workers suspected of being depressed.

Employee assistance programs are designed to deal with a wide range of stress-related problems.General elements of such a program include all of the following except:

Which of the following Big Five personality dimensions is most clearly related to stress?

Disability claims _______________ in companies that have recently downsized.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters

Exam 9: Managing Individual Stress

The greater the power or authority of the person sending conflicting messages,the greater the job dissatisfaction produced by role conflict.

All of the following are characteristics of a hardy person except:

How do organizations contribute to employee job burnout?

Which of the following burnout symptoms indicates low personal accomplishment?

Describe the components of the organizational stress model.

The person-environment fit approach is related to the concept of the psychological contract.

Job skills and knowledge are not the only factors to consider in employee selection,in order to ensure person-environment fit.

Name three actions that you,as a manager,can take to develop social support and build a supportive work environment.

Stress is the result of dealing with something placing a special demand on us.Special means a(n)_______________ experience.

How are body systems affected by stress?

Polls indicate that over 40 percent of Japanese workers aged 30 to 60 believe that they will die from _______________.

Most people would prefer not to know how management views the quality of their work.

When assessing a situation an individual may first evaluate a stressor as positive,negative or meaningless.The secondary appraisal then follows and involves a(n)____________.

Research suggests that when individuals experience high work demands with little or no control over these demands,any physiological changes that occur in that physical setting fade promptly after the individual has left the situation.

Stress is the result of dealing with something placing special demands on us.In this context,what does special mean?

Provide an example of problem-focused coping.

It is unwise for managers to attempt to counsel workers suspected of being depressed.

Employee assistance programs are designed to deal with a wide range of stress-related problems.General elements of such a program include all of the following except:

Which of the following Big Five personality dimensions is most clearly related to stress?

Disability claims _______________ in companies that have recently downsized.

Effective Managers Understand Organizational Behavior

International and Organizational Culture

Individual Differences at Work

Perceptions and Attributions

Motivation

Job Design and Performance

Evaluation and Rewards Influence Behavior

Managing Employee Behavior

Groups and Teams

Managing Conflict and Negotiations

Power and Politics

Communicating Effectively

Decision Making

Leadership

Organizational Structure and Design

Managing Organizational Change

Filters