Question 1

The most straightforward business messages are routine and positive ones.

Accepted Answer

A) True 
 B)False

Question 2

Which of the following is not a general purpose common to business communication?

Accepted Answer

A) To inform 
B) To persuade 
C) To negotiate 
D) To collaborate 
A) To inform 
B) To persuade 
C) To negotiate 
D) To collaborate

Question 3

For some messages,certain audience members might be more important than others.

Accepted Answer

A) True 
 B)False

Question 4

Briefly describe at least three disadvantages of electronic media.

Accepted Answer

Oral
Restrict participation to those phy

Question 5

Discuss three factors to consider when choosing media.

Accepted Answer

(1)Media richness; (2)message

Question 6

A written message is preferable to an oral one when _______________

Accepted Answer

A) immediate feedback is desired. 
B) the audience is large and geographically dispersed. 
C) the message is relatively simple. 
D) the information is controversial. 
A) immediate feedback is desired. 
B) the audience is large and geographically dispersed. 
C) the message is relatively simple. 
D) the information is controversial.

Question 7

Describe three ways in which businesses are using electronic versions of visual media.

Accepted Answer

These include electronic presentations (

Question 8

Test your purpose by asking __________________

Accepted Answer

A) is your news bad? 
B) does someone else want to deliver it? 
C) is your audience highly receptive? 
D) Is the time right? 
A) is your news bad? 
B) does someone else want to deliver it? 
C) is your audience highly receptive? 
D) Is the time right?

Question 9

Informal means of gathering information include browsing through company files,chatting with colleagues,and asking your audience for input.

Accepted Answer

A) True 
 B)False

Question 10

Messages can be unethical if important information is omitted .

Accepted Answer

The answer of Messages can be unethical if important information...

Question 11

Media richness refers to the relative costs of advertising in the various mass media.

Accepted Answer

A) True 
 B)False

Question 12

List at least four methods of gathering information to include in your message.

Accepted Answer

Strategies for gathering information inc

Question 13

The scope of your message is the range of information you present.

Accepted Answer

A) True 
 B)False

Question 14

Explain each phase of the three-step writing process.

Accepted Answer

The three-step writing process includes

Question 15

The main idea of a message is ___________________

Accepted Answer

A) a specific statement about the topic of your message. 
B) the broad subject of a message. 
C) identical with the topic. 
D) facts that have little emotional impact on your audience. 
A) a specific statement about the topic of your message. 
B) the broad subject of a message. 
C) identical with the topic. 
D) facts that have little emotional impact on your audience.

Question 16

Posters and signs are best used for messages that ________________

Accepted Answer

A) require no interactivity. 
B) require a quick response. 
C) require the attention of others. 
D) require feedback. 
A) require no interactivity. 
B) require a quick response. 
C) require the attention of others. 
D) require feedback.

Question 17

In the indirect approach to organizing a message,the evidence comes first,and the main idea comes later.

Accepted Answer

The answer of In the indirect approach to organizing a...

Question 18

The direct approach is used for short messages,such as memos and letters;the indirect approach is used for long messages,such as reports and proposals.

Accepted Answer

A) True 
 B)False

Question 19

The last step in the three-step writing process consists of ___________

Accepted Answer

A) planning. 
B) delivering. 
C) completing. 
D) writing. 
A) planning. 
B) delivering. 
C) completing. 
D) writing.

Question 20

The three general purposes of business messages are to inform,to persuade,or to collaborate with the audience.

Accepted Answer

The answer of The three general purposes of business messages...

The most straightforward business messages are routine and positive ones.

Which of the following is not a general purpose common to business communication?

For some messages,certain audience members might be more important than others.

Briefly describe at least three disadvantages of electronic media.

Discuss three factors to consider when choosing media.

A written message is preferable to an oral one when _______________

Describe three ways in which businesses are using electronic versions of visual media.

Test your purpose by asking __________________

Informal means of gathering information include browsing through company files,chatting with colleagues,and asking your audience for input.

Messages can be unethical if important information is omitted .

Media richness refers to the relative costs of advertising in the various mass media.

List at least four methods of gathering information to include in your message.

The scope of your message is the range of information you present.

Explain each phase of the three-step writing process.

The main idea of a message is ___________________

Posters and signs are best used for messages that ________________

In the indirect approach to organizing a message,the evidence comes first,and the main idea comes later.

The direct approach is used for short messages,such as memos and letters;the indirect approach is used for long messages,such as reports and proposals.

The last step in the three-step writing process consists of ___________

The three general purposes of business messages are to inform,to persuade,or to collaborate with the audience.

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication Skills

Communicating Interculturally

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 4: Planning Business Messages

The most straightforward business messages are routine and positive ones.

Which of the following is not a general purpose common to business communication?

For some messages,certain audience members might be more important than others.

Briefly describe at least three disadvantages of electronic media.

Discuss three factors to consider when choosing media.

A written message is preferable to an oral one when _______________

Describe three ways in which businesses are using electronic versions of visual media.

Test your purpose by asking __________________

Informal means of gathering information include browsing through company files,chatting with colleagues,and asking your audience for input.

Messages can be unethical if important information is omitted .

Media richness refers to the relative costs of advertising in the various mass media.

List at least four methods of gathering information to include in your message.

The scope of your message is the range of information you present.

Explain each phase of the three-step writing process.

The main idea of a message is ___________________

Posters and signs are best used for messages that ________________

In the indirect approach to organizing a message,the evidence comes first,and the main idea comes later.

The direct approach is used for short messages,such as memos and letters;the indirect approach is used for long messages,such as reports and proposals.

The last step in the three-step writing process consists of ___________

The three general purposes of business messages are to inform,to persuade,or to collaborate with the audience.

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication Skills

Communicating Interculturally

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters