Question 1

How can the journalistic approach help you include all required information in your business messages?

Accepted Answer

The journalistic approach enab

Question 2

Memos are short,printed messages for external audiences.

Accepted Answer

A) True 
 B)False

Question 3

A good way to test the thoroughness of your business message is to check it for ______________

Accepted Answer

A) a main idea. 
B) a purpose. 
C) the who,what,when,where,why,and how. 
D) accuracy. 
A) a main idea. 
B) a purpose. 
C) the who,what,when,where,why,and how. 
D) accuracy.

Question 4

If you expect your audience to be skeptical,you will need to provide more proof and introduce your conclusions and recommendations more gradually.

Accepted Answer

A) True 
 B)False

Question 5

Whatever the length of your message,____________

Accepted Answer

A) the number of support points should be three or four. 
B) the number of support points should be limited to half a dozen or so. 
C) the number of support points will depend on whether the message is oral or written. 
D) the number of support points can be unlimited if your audience is knowledgeable about the topic. 
A) the number of support points should be three or four. 
B) the number of support points should be limited to half a dozen or so. 
C) the number of support points will depend on whether the message is oral or written. 
D) the number of support points can be unlimited if your audience is knowledgeable about the topic.

Question 6

A disadvantage of electronic media is that it is not conducive to speedy feedback.

Accepted Answer

A) True 
 B)False

Question 7

When you get a vague request for information,the best way to handle it is to provide all the information you can and to allow audience members to pick and choose what is useful to them.

Accepted Answer

A) True 
 B)False

Question 8

How can your audience's level of understanding help you determine the appropriate amount of information to include in a business message?

Accepted Answer

You should try to include only enough in

Question 9

It is better to use the indirect approach if your audience will ___________

Accepted Answer

A) have a positive reaction. 
B) be neutral about what you have to say. 
C) be displeased by what you have to say. 
D) be above you in the hierarchy. 
A) have a positive reaction. 
B) be neutral about what you have to say. 
C) be displeased by what you have to say. 
D) be above you in the hierarchy.

Question 10

Good organization saves your audience time .

Accepted Answer

The answer of Good organization saves your audience time ....

Question 11

To keep your audience interested,vary the type of detail you include.Describe three types of detail.

Accepted Answer

The three types of detail that can be in

Question 12

The three-step writing process consists of ________________

Accepted Answer

A) planning,writing,and completing. 
B) informing,persuading,and collaborating. 
C) defining the purpose,the main idea,and the topic. 
D) satisfying the audience's informational,motivational,and practical needs. 
A) planning,writing,and completing. 
B) informing,persuading,and collaborating. 
C) defining the purpose,the main idea,and the topic. 
D) satisfying the audience's informational,motivational,and practical needs.

Question 13

The primary audience for your message is made up of __________________

Accepted Answer

A) all who receive it. 
B) the decision makers. 
C) those people with the highest status. 
D) those people who represent the opinions and attitudes of the majority. 
A) all who receive it. 
B) the decision makers. 
C) those people with the highest status. 
D) those people who represent the opinions and attitudes of the majority.

Question 14

Selecting the right medium for your message does not matter as long as the message arrives undamaged.

Accepted Answer

A) True 
 B)False

Question 15

The specific evidence included in a business message should be _________________

Accepted Answer

A) as abstract as possible. 
B) minimal if your subject is complex or unfamiliar. 
C) enough to be convincing but not so much that it's boring. 
D) all of the same type,such as examples or statistics. 
A) as abstract as possible. 
B) minimal if your subject is complex or unfamiliar. 
C) enough to be convincing but not so much that it's boring. 
D) all of the same type,such as examples or statistics.

Question 16

The only way to plan a business message is to use a formal alphanumeric outline.

Accepted Answer

A) True 
 B)False

Question 17

If audience members have different levels of understanding of the topic,aim your message at the most influential decision makers.

Accepted Answer

A) True 
 B)False

Question 18

Without an outline you may be inclined to ramble.

Accepted Answer

A) True 
 B)False

Question 19

Describe at least three of the tasks involved in developing an audience profile.

Accepted Answer

Developing an audience profile involves

Question 20

During the planning stage of the composition process,you define your purpose,analyze your audience,and select the channel and medium for the message.

Accepted Answer

The answer of During the planning stage of the composition...

How can the journalistic approach help you include all required information in your business messages?

Memos are short,printed messages for external audiences.

A good way to test the thoroughness of your business message is to check it for ______________

If you expect your audience to be skeptical,you will need to provide more proof and introduce your conclusions and recommendations more gradually.

Whatever the length of your message,____________

A disadvantage of electronic media is that it is not conducive to speedy feedback.

When you get a vague request for information,the best way to handle it is to provide all the information you can and to allow audience members to pick and choose what is useful to them.

How can your audience's level of understanding help you determine the appropriate amount of information to include in a business message?

It is better to use the indirect approach if your audience will ___________

Good organization saves your audience time .

To keep your audience interested,vary the type of detail you include.Describe three types of detail.

The three-step writing process consists of ________________

The primary audience for your message is made up of __________________

Selecting the right medium for your message does not matter as long as the message arrives undamaged.

The specific evidence included in a business message should be _________________

The only way to plan a business message is to use a formal alphanumeric outline.

If audience members have different levels of understanding of the topic,aim your message at the most influential decision makers.

Without an outline you may be inclined to ramble.

Describe at least three of the tasks involved in developing an audience profile.

During the planning stage of the composition process,you define your purpose,analyze your audience,and select the channel and medium for the message.

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication Skills

Communicating Interculturally

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 4: Planning Business Messages

How can the journalistic approach help you include all required information in your business messages?

Memos are short,printed messages for external audiences.

A good way to test the thoroughness of your business message is to check it for ______________

If you expect your audience to be skeptical,you will need to provide more proof and introduce your conclusions and recommendations more gradually.

Whatever the length of your message,____________

A disadvantage of electronic media is that it is not conducive to speedy feedback.

When you get a vague request for information,the best way to handle it is to provide all the information you can and to allow audience members to pick and choose what is useful to them.

How can your audience's level of understanding help you determine the appropriate amount of information to include in a business message?

It is better to use the indirect approach if your audience will ___________

Good organization saves your audience time .

To keep your audience interested,vary the type of detail you include.Describe three types of detail.

The three-step writing process consists of ________________

The primary audience for your message is made up of __________________

Selecting the right medium for your message does not matter as long as the message arrives undamaged.

The specific evidence included in a business message should be _________________

The only way to plan a business message is to use a formal alphanumeric outline.

If audience members have different levels of understanding of the topic,aim your message at the most influential decision makers.

Without an outline you may be inclined to ramble.

Describe at least three of the tasks involved in developing an audience profile.

During the planning stage of the composition process,you define your purpose,analyze your audience,and select the channel and medium for the message.

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication Skills

Communicating Interculturally

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters