Question 1

Major supporting points clarify your main idea.

Accepted Answer

A) True 
 B)False

Question 2

The topic is the overall subject;the main idea is _________________

Accepted Answer

A) the same as the topic. 
B) a specific statement about the topic.. 
C) a general statement about the topic. 
D) not as important as the topic. 
A) the same as the topic. 
B) a specific statement about the topic.. 
C) a general statement about the topic. 
D) not as important as the topic.

Question 3

You'll need a lot of facts and figures to demonstrate your points if your subject is complex and unfamiliar or if your audience is skeptical.

Accepted Answer

A) True 
 B)False

Question 4

Face-to-face communication is the richest medium.

Accepted Answer

A) True 
 B)False

Question 5

During the planning stage,you organize your message by preparing an outline.

Accepted Answer

A) True 
 B)False

Question 6

If audience members share your general background,they'll probably understand your material without difficulty.

Accepted Answer

A) True 
 B)False

Question 7

When choosing between the direct and indirect approaches,analyze your audience's likely reaction to your purpose and message.

Accepted Answer

A) True 
 B)False

Question 8

When you have bad news,try to put it somewhere in the middle,cushioned by other more positive ideas.

Accepted Answer

A) True 
 B)False

Question 9

You'll need more words to build a consensus about a complex and controversial subject,especially if the members of your audience are ___________

Accepted Answer

A) elderly. 
B) young. 
C) pleased. 
D) skeptical. 
A) elderly. 
B) young. 
C) pleased. 
D) skeptical.

Question 10

Briefly explain the difference between the topic of a message and the main idea.

Accepted Answer

The topic of a message is its

Question 11

Brainstorming is when you generate as many ideas and questions as you can,without stopping to criticize or organize.

Accepted Answer

The answer of Brainstorming is when you generate as many...

Question 12

In the direct approach,the evidence comes first,and the main idea comes later.

Accepted Answer

A) True 
 B)False

Question 13

When you have bad news to convey,it's a good idea to _______________

Accepted Answer

A) put the bad news at the beginning of your message,thus getting it out of the way immediately. 
B) begin with a neutral statement that leads to the bad news gradually. 
C) put the bad news at the very end of your message. 
D) put off communicating the bad news in hopes the person will get the bad news from someone else. 
A) put the bad news at the beginning of your message,thus getting it out of the way immediately. 
B) begin with a neutral statement that leads to the bad news gradually. 
C) put the bad news at the very end of your message. 
D) put off communicating the bad news in hopes the person will get the bad news from someone else.

Question 14

The direct approach suggests that you start with the evidence first and build your case before presenting the main idea.

Accepted Answer

A) True 
 B)False

Question 15

In preparing a letter to a vendor regarding a missing part of your order,would the direct or indirect approach be preferable? Briefly explain your choice.

Accepted Answer

In this case,the direct approach would b

Question 16

Factors you should consider in choosing a communication channel and medium include formality,confidentiality,feedback,time,and cost.

Accepted Answer

The answer of Factors you should consider in choosing a...

Question 17

Ethics should guide your decisions when determining how much detail to include in your message.

Accepted Answer

A) True 
 B)False

Question 18

The availability of electronic media increases your communications options in both oral and written channels.

Accepted Answer

The answer of The availability of electronic media increases your...

Question 19

Electronic written media have largely replaced traditional written media in many companies.Explain.

Accepted Answer

Text messaging has become popular in Nor

Question 20

Everything in a well-written business message _______________

Accepted Answer

A) is included in the outline. 
B) either supports the main idea or explains its implications. 
C) is entertaining. 
D) does all of the above. 
A) is included in the outline. 
B) either supports the main idea or explains its implications. 
C) is entertaining. 
D) does all of the above.

Major supporting points clarify your main idea.

The topic is the overall subject;the main idea is _________________

You'll need a lot of facts and figures to demonstrate your points if your subject is complex and unfamiliar or if your audience is skeptical.

Face-to-face communication is the richest medium.

During the planning stage,you organize your message by preparing an outline.

If audience members share your general background,they'll probably understand your material without difficulty.

When choosing between the direct and indirect approaches,analyze your audience's likely reaction to your purpose and message.

When you have bad news,try to put it somewhere in the middle,cushioned by other more positive ideas.

You'll need more words to build a consensus about a complex and controversial subject,especially if the members of your audience are ___________

Briefly explain the difference between the topic of a message and the main idea.

Brainstorming is when you generate as many ideas and questions as you can,without stopping to criticize or organize.

In the direct approach,the evidence comes first,and the main idea comes later.

When you have bad news to convey,it's a good idea to _______________

The direct approach suggests that you start with the evidence first and build your case before presenting the main idea.

In preparing a letter to a vendor regarding a missing part of your order,would the direct or indirect approach be preferable? Briefly explain your choice.

Factors you should consider in choosing a communication channel and medium include formality,confidentiality,feedback,time,and cost.

Ethics should guide your decisions when determining how much detail to include in your message.

The availability of electronic media increases your communications options in both oral and written channels.

Electronic written media have largely replaced traditional written media in many companies.Explain.

Everything in a well-written business message _______________

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication Skills

Communicating Interculturally

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters

Exam 4: Planning Business Messages

Major supporting points clarify your main idea.

The topic is the overall subject;the main idea is _________________

You'll need a lot of facts and figures to demonstrate your points if your subject is complex and unfamiliar or if your audience is skeptical.

Face-to-face communication is the richest medium.

During the planning stage,you organize your message by preparing an outline.

If audience members share your general background,they'll probably understand your material without difficulty.

When choosing between the direct and indirect approaches,analyze your audience's likely reaction to your purpose and message.

When you have bad news,try to put it somewhere in the middle,cushioned by other more positive ideas.

You'll need more words to build a consensus about a complex and controversial subject,especially if the members of your audience are ___________

Briefly explain the difference between the topic of a message and the main idea.

Brainstorming is when you generate as many ideas and questions as you can,without stopping to criticize or organize.

In the direct approach,the evidence comes first,and the main idea comes later.

When you have bad news to convey,it's a good idea to _______________

The direct approach suggests that you start with the evidence first and build your case before presenting the main idea.

In preparing a letter to a vendor regarding a missing part of your order,would the direct or indirect approach be preferable? Briefly explain your choice.

Factors you should consider in choosing a communication channel and medium include formality,confidentiality,feedback,time,and cost.

Ethics should guide your decisions when determining how much detail to include in your message.

The availability of electronic media increases your communications options in both oral and written channels.

Electronic written media have largely replaced traditional written media in many companies.Explain.

Everything in a well-written business message _______________

Achieving Success Through Effective Business Communication

Communicating in Teams and Mastering Listening and Nonverbal Communication Skills

Communicating Interculturally

Writing Business Messages

Completing Business Messages

Crafting Messages for Electronic Media

Writing Routine and Positive Messages

Writing Negative Messages

Writing Persuasive Messages

Planning Reports and Proposals

Writing Reports and Proposals

Completing Reports and Proposals

Designing and Delivering Oral and Online Presentations

Building Careers and Writing Résumés

Applying and Interviewing for Employment

Filters