Exam 4: Planning Business Messages

It doesn't matter how well your message is organized as long as you feel you're getting your point across.

Brainstorming is when someone has an emotional outburst.

The main advantage of written communication is that the writer has an opportunity to plan and control the message.

Media richness is a medium's ability to 1)convey a message through more than one informational cue;2)facilitate feedback;and 3)establish personal focus.

The biggest disadvantage to email is that it reduces the communicator's control over the message.

Which of the following is an example of a message topic?

A good way to visualize how all the points will fit together is to construct a(n)outline .

Always back up your supporting points with carefully selected examples and.

Time is not a significant consideration when you are selecting a medium for your message.

Having fewer strong points is a better approach than using many weak points.

During the completing phase you need to evaluate content and review readability,then edit and rewrite for conciseness and clarity.

Aside from being easy to understand,routine messages _____________

When allocating your time among the three stages of the writing process,you should use about a fourth of the time for planning,half the time for writing,and a quarter of the time for completing.

The richest communication medium is ___________

To use many electronic media options successfully,a person must have at least some degree of technical skill.

A persuasive message asks your audience to give up something such as time,money,power,and so on.

What are the four tasks involved in planning business messages?

Ethics should guide your decisions when determining how much detail to include in your message.

No matter how you feel personally about a situation,your communication reflects your organization's priorities.

___________________should guide your decisions when determining how much detail to include in your message.