Exam 14: Supply Chain Management

Describe the manufacturing flow management process and discuss the goals of this process.

All of the following have been identified as helpful in generating measurement integration across the supply chain EXCEPT:

Which supply chain strategy embraces the removal of waste from the supply chain system in whatever form it may be found?

_____ integration is the ability of two or more companies to develop social connections that serve to guide their interactions when working together.

_____ is a method of developing and maintaining an adequate assortment of materials or products to meet a manufacturer's or a customer's needs.

What is the customer service management process? List five activities that are a part of this process.

Which type of integration implies the performance assessment of the supply chain should be taken as a whole while also holding each member of the supply chain accountable for meeting its own goals?

Which of the following describes a disadvantage associated with water transportation?

Explain what is meant by supply chain integration and list the six types of integration sought by firms interested in providing top-level service to customers.

Companies that use supply chain management techniques typically also use a push promotional strategy.

The Canadian lobster harvest requires special handling coupled with rapid transportation to ensure the cargo reaches destinations alive.The favored transportation mode would be:

Supply chain management is a key means of differentiation for a firm and a critical component in marketing and corporate strategy.

Fishy Business DNA testing has revealed that sushi bar customers are not always getting what they pay for. Scientists at the American Museum of Natural History tested fish from 31 sushi bars and found that the tuna coveted by many diners is often a cheaper substitute, a banned fish, or an endangered species. This could be the result of an honest mistake in the supply chain, or it could be a deliberate attempt to deceive buyers. However, researchers have uncovered a DNA 'barcode' that can accurately identify the type of fish. While still a ways off, the scientist who developed the tuna DNA barcode envisions a small device that can provide instantaneous species identification, which will result in restaurants ultimately providing what their customers are demanding and paying for. -Refer to Fishy Business. In the future,suppliers of fresh fish will be able to use electronic bar codes to verify the fish species for members of the supply chain. This information can be incorporated into the information technology used in the inventory management and control business process. This information technology is called:

Because supply chain management is concerned with the performance of all firms in the system simultaneously,any performance measurement system used to evaluate a supply chain must address both the chain itself and all of the processes and firms that added together compose it.One method used is called the:

There are eight critical business processes on which supply chain managers must focus.Which of the following is one of those processes?

How has the use of supply channel management resulted in a radical reformulation of traditional marketing,production,and distribution functions?

A large automotive after-market business wanted to improve its current situation,which is characterized by excessive inventory,incomplete information,high logistics costs,slow reactions to environmental change,and lost profits at the retail level.Would supply chain management be of any help to the business?

Which supply chain strategy allows the company to take advantage of many of the benefits of lean supply chain management while still providing the agility that makes customer experiences more desirable?

_____ is the direct electronic transmission,from computer to computer,of standard business forms between two organizations.When this technique is used,orders can become virtually paperless,and information about the order is available to both firms.

Products and marketplaces differ substantially in their core characteristics so supply chain management strategies should be selected according to the situation at hand.