Exam 14: Supply Chain Management

Fishy Business DNA testing has revealed that sushi bar customers are not always getting what they pay for. Scientists at the American Museum of Natural History tested fish from 31 sushi bars and found that the tuna coveted by many diners is often a cheaper substitute, a banned fish, or an endangered species. This could be the result of an honest mistake in the supply chain, or it could be a deliberate attempt to deceive buyers. However, researchers have uncovered a DNA 'barcode' that can accurately identify the type of fish. While still a ways off, the scientist who developed the tuna DNA barcode envisions a small device that can provide instantaneous species identification, which will result in restaurants ultimately providing what their customers are demanding and paying for. -Refer to Fishy Business. If all the firms involved with getting the fish from the ocean onto consumers' plates work together to perform tasks as a single unified system,which of the following are they using?

All of the following are business trends currently having a strong influence on the job of the supply chain manager EXCEPT:

Digital distribution is a distribution technique that includes any kind of product or service that can be distributed electronically.

From the perspective of the supply chain manager,all of the following are qualities characteristic of good metrics EXCEPT:

The ABC Approach is a measurement system used to evaluate overall supply chain performance.

All of the following activity groups are related closely to internal operations integration success EXCEPT:

A manufacturer of automobile component parts that has turned over all transportation functions to an independent third party in its supply chain has engaged in:

Whirlpool and Lowe's Every week, Whirlpool and Lowe's have an on-line conference call to discuss what appliances are selling in the stores, and what capacity Whirlpool has to make product. Often, the discussion revolves around a particular model that is selling at a higher than expected rate in Lowe's. This often results in Whirlpool quickly flexing its supply chain to make more of the high-selling product and delivering it to Lowe's customers. However, sometimes the answer is that Whirlpool and/or its suppliers do not have the capacity to make more of the product in question. It then becomes a question of demand shaping for Lowe's. What promotions, in-store displays, sales incentives, etc. can Lowe's implement to shift demand from the capacity-constrained model to one that the supply chain has more capacity to deliver? In this way, Lowe's, Whirlpool, and their suppliers manage supply and also demand. -Refer to Whirlpool and Lowe's.Given that accessibility and reliability are keys to Lowe's marketing strategy,what mode of transportation is most likely used in this relationship?

Which of the following technology is an automatic identification method that works with scanned bar codes to identify products?

Fishy Business DNA testing has revealed that sushi bar customers are not always getting what they pay for. Scientists at the American Museum of Natural History tested fish from 31 sushi bars and found that the tuna coveted by many diners is often a cheaper substitute, a banned fish, or an endangered species. This could be the result of an honest mistake in the supply chain, or it could be a deliberate attempt to deceive buyers. However, researchers have uncovered a DNA 'barcode' that can accurately identify the type of fish. While still a ways off, the scientist who developed the tuna DNA barcode envisions a small device that can provide instantaneous species identification, which will result in restaurants ultimately providing what their customers are demanding and paying for. -Refer to Fishy Business. Tsunami,a sushi bar,sets a tough target when it demands that 99.9 per cent of shipments of fish must arrive the next day after their order.This is an example of a:

The standards set by measuring the best,quickest,and most efficient work practices are called:

_____ integration requires firms within a supply chain to link seamlessly so that they can streamline work processes and thereby provide smooth,high-quality customer experiences.

Which business process is based on the activities involved in customer data collection,forecasting of future demand,synchronization of supply and demand by comparing production capacity to forecasts,and the development of activities to "smooth out" demand?

The process of ABC segmentation is a critical process if _____ integration is to be successful.

One-quarter of Ace's 60,000 SKUs are vendor-managed through software called the "Collaboration" program.This software allows certain vendors to go online to get information to build their forecasts.The result of this application is fewer shipments,fuller pallets,increased pallets per truck,and a reduction in freight.Collaboration is part of Ace's:

Which business process ensures that firms in the supply chain have the resources they need?

Supply chain management is completely producer-driven.

_____ provides time utility to buyers and sellers and aids manufacturers in managing supply and demand.

Nabisco has reduced product inventory requirements from 49 days to 22 days.This frees up cash and warehouse space,adding flexibility to the plant.This seamless linking of Nabisco's strategic business units is accomplished through _____ integration.

All of the following are logistics components of the supply chain EXCEPT: