Question 1

The goal of inventory control is to:

Accepted Answer

A)  minimize inventory levels while maintaining an adequate supply to meet customer demands 
B)  maximize inventory levels to prevent any possibility of stockouts 
C)  determine order timing and order quantity 
D)  estimate proper usage rates 
E)  integrate JIT to reduce risks of obsolescence, theft, and damage 
A)  minimize inventory levels while maintaining an adequate supply to meet customer demands 
B)  maximize inventory levels to prevent any possibility of stockouts 
C)  determine order timing and order quantity 
D)  estimate proper usage rates 
E)  integrate JIT to reduce risks of obsolescence, theft, and damage

Question 2

Which supply chain management strategy is most appropriate when there exists a long lead time and unpredictable demand for a product?

Accepted Answer

A)  lean supply chain management 
B)  reactive supply chain management 
C)  agile supply chain management 
D)  proactive supply chain management 
E)  Leagile supply chain management 
A)  lean supply chain management 
B)  reactive supply chain management 
C)  agile supply chain management 
D)  proactive supply chain management 
E)  Leagile supply chain management

Question 3

The growers of Vidalia onions have determined that their chief priority for choosing a transportation mode within the United States is transit time.However,this must be tempered by practical cost considerations.In light of these considerations,Vidalia onion growers should use _____ to ship their onions.

Accepted Answer

A)  railroads 
B)  motor carriers (trucks) 
C)  airplanes 
D)  water transportation 
E)  pipelines 
A)  railroads 
B)  motor carriers (trucks) 
C)  airplanes 
D)  water transportation 
E)  pipelines

Question 4

The lean supply chain management strategy embraces removal of waste from the supply chain system in whatever form it is found.

Accepted Answer

A) True 
 B)False

Question 5

_____ is (are)composed of bundles of interconnected activities that stretch across firms in the supply chain.

Accepted Answer

A)  ABC segmentation strategies 
B)  Activity-based costing 
C)  Customer relationship management 
D)  Business processes 
E)  Customer service activities 
A)  ABC segmentation strategies 
B)  Activity-based costing 
C)  Customer relationship management 
D)  Business processes 
E)  Customer service activities

Question 6

Both water transportation costs and transit speed are low when compared with any other transportation mode.

Accepted Answer

A) True 
 B)False

Question 7

One of the most critical global supply issues for importers of any size is coping with the legalities of trade in other countries.

Accepted Answer

A) True 
 B)False

Question 8

In which logistical component of the supply chain will you find distribution resource planning (DRP)a common feature?

Accepted Answer

A)  production scheduling 
B)  transportation 
C)  order processing 
D)  materials-handling 
E)  inventory control 
A)  production scheduling 
B)  transportation 
C)  order processing 
D)  materials-handling 
E)  inventory control

Question 9

Mattel,the world's biggest toymaker ordered 18 million toys made in China to be recalled because of hazards such as the use of lead paint.Mattel's _____ process allowed it to handle the product recall efficiently.

Accepted Answer

A)  order fulfillment 
B)  returns management 
C)  product commercialization 
D)  demand management 
E)  product fulfillment 
A)  order fulfillment 
B)  returns management 
C)  product commercialization 
D)  demand management 
E)  product fulfillment

Question 10

Customer satisfaction ratings,orders picked from the warehouse per hour,and the ratio of operating assets to income are examples of metrics that can be used to repeatedly assess supply-chain performance.

Accepted Answer

A) True 
 B)False

Question 11

Which supply chain management strategy is most appropriate when aggregate customer demand is predictable?

Accepted Answer

A)  lean supply chain management 
B)  reactive supply chain management 
C)  agile supply chain management 
D)  proactive supply chain management 
E)  Leagile supply chain management 
A)  lean supply chain management 
B)  reactive supply chain management 
C)  agile supply chain management 
D)  proactive supply chain management 
E)  Leagile supply chain management

Question 12

_____ integration is a competency that enables firms to offer long-lasting,distinctive,value-added offerings to those customers who represent the greatest value to the firm or supply chain.

Accepted Answer

A)  Customer 
B)  Social 
C)  Measurement 
D)  Departmental 
E)  Internal operations 
A)  Customer 
B)  Social 
C)  Measurement 
D)  Departmental 
E)  Internal operations

Question 13

Papa John's pizza chain uses UPS trucks to carry supplies to its franchises.Papa John's does not own the trucks but has contracted with UPS to have all of the trucks it uses in its deliveries to Papa John's establishments painted with the Papa John's logo and company colors.Papa John's is using:

Accepted Answer

A)  a horizontal distribution channel 
B)  a selective distribution channel 
C)  outsourcing 
D)  multi-sourcing 
E)  a portable inventory control system 
A)  a horizontal distribution channel 
B)  a selective distribution channel 
C)  outsourcing 
D)  multi-sourcing 
E)  a portable inventory control system

Question 14

Supplier integration requires the supply chain partners interact in ways that minimize waste and redundancy.

Accepted Answer

A) True 
 B)False

Question 15

A firm that specialize in the order fulfillment process is called a(n):

Accepted Answer

A)  third party logistics firm (3PL) 
B)  intermediate distributor 
C)  industrial distributor 
D)  merchant wholesaler 
E)  ABC firm 
A)  third party logistics firm (3PL) 
B)  intermediate distributor 
C)  industrial distributor 
D)  merchant wholesaler 
E)  ABC firm

Question 16

The activities associated with the returns management process are rarely as important as other supply chain activities.

Accepted Answer

A) True 
 B)False

Question 17

All of the following are benefits of supply chain management EXCEPT:

Accepted Answer

A)  increases flexibility of supply chain activities 
B)  improves customer service 
C)  reduces supply chain costs 
D)  decreases cash flow 
E)  key means of differentiation for a firm 
A)  increases flexibility of supply chain activities 
B)  improves customer service 
C)  reduces supply chain costs 
D)  decreases cash flow 
E)  key means of differentiation for a firm

Question 18

The vice president of logistics for a salty-snack food manufacturer applied activity-based costing to convenience stores and found it a very cost-effective technique for making sure that the right products were on the shelves when consumers wanted them.In other words,he used _____ integration to make more effective operational decisions.

Accepted Answer

A)  relationship 
B)  social 
C)  functional 
D)  planning 
E)  measurement 
A)  relationship 
B)  social 
C)  functional 
D)  planning 
E)  measurement

Question 19

As firms become increasingly supply-chain-oriented,they develop managements practices that are consistent with a systems approach.

Accepted Answer

A) True 
 B)False

Question 20

A materials-handling system does all of the following EXCEPT:

Accepted Answer

A)  dispatching the goods to temporary storage areas 
B)  selecting goods for shipment 
C)  receiving goods into the warehouse 
D)  transports the goods by rail, motor carriers, pipelines, or other modes 
E)  identifying, sorting, and labeling the goods 
A)  dispatching the goods to temporary storage areas 
B)  selecting goods for shipment 
C)  receiving goods into the warehouse 
D)  transports the goods by rail, motor carriers, pipelines, or other modes 
E)  identifying, sorting, and labeling the goods

The goal of inventory control is to:

Which supply chain management strategy is most appropriate when there exists a long lead time and unpredictable demand for a product?

The lean supply chain management strategy embraces removal of waste from the supply chain system in whatever form it is found.

_____ is (are)composed of bundles of interconnected activities that stretch across firms in the supply chain.

Both water transportation costs and transit speed are low when compared with any other transportation mode.

One of the most critical global supply issues for importers of any size is coping with the legalities of trade in other countries.

In which logistical component of the supply chain will you find distribution resource planning (DRP)a common feature?

Mattel,the world's biggest toymaker ordered 18 million toys made in China to be recalled because of hazards such as the use of lead paint.Mattel's _____ process allowed it to handle the product recall efficiently.

Customer satisfaction ratings,orders picked from the warehouse per hour,and the ratio of operating assets to income are examples of metrics that can be used to repeatedly assess supply-chain performance.

Which supply chain management strategy is most appropriate when aggregate customer demand is predictable?

_____ integration is a competency that enables firms to offer long-lasting,distinctive,value-added offerings to those customers who represent the greatest value to the firm or supply chain.

Papa John's pizza chain uses UPS trucks to carry supplies to its franchises.Papa John's does not own the trucks but has contracted with UPS to have all of the trucks it uses in its deliveries to Papa John's establishments painted with the Papa John's logo and company colors.Papa John's is using:

Supplier integration requires the supply chain partners interact in ways that minimize waste and redundancy.

A firm that specialize in the order fulfillment process is called a(n):

The activities associated with the returns management process are rarely as important as other supply chain activities.

All of the following are benefits of supply chain management EXCEPT:

As firms become increasingly supply-chain-oriented,they develop managements practices that are consistent with a systems approach.

A materials-handling system does all of the following EXCEPT:

An Overview of Marketing

Strategic Planning for Competitive Advantage

Ethics & Social Responsibility

The Marketing Environment

Developing a Global Vision

Consumer Decision Making

Business Marketing

Segmenting and Targeting Markets

Decision Support Systems and Marketing Research

Product Concepts

Developing and Managing Products

Services and Nonprofit Organization Marketing

Marketing Channels

Retailing

Promotional Planning for Competitive Advantage

Advertising and Public Relations

Sales Promotion and Personal Selling

Pricing Concepts

Setting the Right Price

Customer Relationship Management (CRM)

Filters

Exam 14: Supply Chain Management

The goal of inventory control is to:

Which supply chain management strategy is most appropriate when there exists a long lead time and unpredictable demand for a product?

The lean supply chain management strategy embraces removal of waste from the supply chain system in whatever form it is found.

_____ is (are)composed of bundles of interconnected activities that stretch across firms in the supply chain.

Both water transportation costs and transit speed are low when compared with any other transportation mode.

One of the most critical global supply issues for importers of any size is coping with the legalities of trade in other countries.

In which logistical component of the supply chain will you find distribution resource planning (DRP)a common feature?

Mattel,the world's biggest toymaker ordered 18 million toys made in China to be recalled because of hazards such as the use of lead paint.Mattel's _____ process allowed it to handle the product recall efficiently.

Customer satisfaction ratings,orders picked from the warehouse per hour,and the ratio of operating assets to income are examples of metrics that can be used to repeatedly assess supply-chain performance.

Which supply chain management strategy is most appropriate when aggregate customer demand is predictable?

_____ integration is a competency that enables firms to offer long-lasting,distinctive,value-added offerings to those customers who represent the greatest value to the firm or supply chain.

Papa John's pizza chain uses UPS trucks to carry supplies to its franchises.Papa John's does not own the trucks but has contracted with UPS to have all of the trucks it uses in its deliveries to Papa John's establishments painted with the Papa John's logo and company colors.Papa John's is using:

Supplier integration requires the supply chain partners interact in ways that minimize waste and redundancy.

A firm that specialize in the order fulfillment process is called a(n):

The activities associated with the returns management process are rarely as important as other supply chain activities.

All of the following are benefits of supply chain management EXCEPT:

As firms become increasingly supply-chain-oriented,they develop managements practices that are consistent with a systems approach.

A materials-handling system does all of the following EXCEPT:

An Overview of Marketing

Strategic Planning for Competitive Advantage

Ethics & Social Responsibility

The Marketing Environment

Developing a Global Vision

Consumer Decision Making

Business Marketing

Segmenting and Targeting Markets

Decision Support Systems and Marketing Research

Product Concepts

Developing and Managing Products

Services and Nonprofit Organization Marketing

Marketing Channels

Retailing

Promotional Planning for Competitive Advantage

Advertising and Public Relations

Sales Promotion and Personal Selling

Pricing Concepts

Setting the Right Price

Customer Relationship Management (CRM)

Filters