Question 1

Which of the following is not one of the soft skills employers often find lacking in many Millennial applicants?

Accepted Answer

A) professional appearance 
B) familiarity with social media 
C) manners 
D) punctuality 
E) ability to communicate 
A) professional appearance 
B) familiarity with social media 
C) manners 
D) punctuality 
E) ability to communicate

Question 2

An employee can be dismissed permanently "for cause" for absenteeism.

Accepted Answer

A) True 
 B)False

Question 3

Describe the three parts of compensation.

Accepted Answer

Compensation has three parts:wages or sa

Question 4

The ______________ enforce(s)procedures so employees may vote to have an union and for collective bargaining.

Accepted Answer

A) Fair Labor Standards Act 
B) National Labor Relations Board 
C) Civil Rights Acts 
D) Occupational Safety and Health Department 
E) Equal Employment Opportunity Commission 
A) Fair Labor Standards Act 
B) National Labor Relations Board 
C) Civil Rights Acts 
D) Occupational Safety and Health Department 
E) Equal Employment Opportunity Commission

Question 5

Internal recruitment,hiring from the inside,means making people already employed by the organization aware of job openings.

Accepted Answer

A) True 
 B)False

Question 6

A(n)______________ is susceptible to legal attack because some questions may infringe on non-job-related matters such as privacy,diversity,or disability.

Accepted Answer

A) realistic job preview 
B) situational interview 
C) performance interview 
D) behavioral-description interview 
E) unstructured interview 
A) realistic job preview 
B) situational interview 
C) performance interview 
D) behavioral-description interview 
E) unstructured interview

Question 7

__________________ includes aspects such as goodwill,mutual respect,trust,cooperation,and teamwork.

Accepted Answer

A) Relational capital 
B) Social capital 
C) Personal capital 
D) Productivity capital 
E) Human capital 
A) Relational capital 
B) Social capital 
C) Personal capital 
D) Productivity capital 
E) Human capital

Question 8

LinkedIn,a business-oriented social network,accounts for 94% of the people hired via social media.

Accepted Answer

A) True 
 B)False

Question 9

In giving performance feedback to employees,a manager should __________.

Accepted Answer

A) use other employees as examples 
B) describe a subordinate's current performance in general terms 
C) concentrate on "stretch goals" 
D) rely on impressions 
E) use both formal and informal appraisals 
A) use other employees as examples 
B) describe a subordinate's current performance in general terms 
C) concentrate on "stretch goals" 
D) rely on impressions 
E) use both formal and informal appraisals

Question 10

Recruiting is the process of screening job applicants to hire the best candidate.

Accepted Answer

A) True 
 B)False

Question 11

The three types of dismissals are layoffs,downsizings,and __________.

Accepted Answer

A) outsourcings 
B) resourcings 
C) firings 
D) closings 
E) transfers 
A) outsourcings 
B) resourcings 
C) firings 
D) closings 
E) transfers

Question 12

Define forced ranking.

Accepted Answer

An evaluation technique,forced ranking p

Question 13

The Family and Medical Leave Act requires employers to provide 12 weeks of unpaid leave for medical and family reasons,including for childbirth,adoption,or family emergency.

Accepted Answer

A) True 
 B)False

Question 14

Describe two ways in which performance feedback can be affected.

Accepted Answer

Performance feedback can be affected in

Question 15

A job analysis gives a candidate a picture of both positive and negative features of the job and the organization before he or she is hired.

Accepted Answer

A) True 
 B)False

Question 16

For years,a mathematics professor experienced abusive behavior at a community college where he taught.It began with a group of managers spreading rumors and false accusations that threatened his job.It was emotionally draining and took time and focus away from his job.This is an example of __________.

Accepted Answer

A) reverse discrimination 
B) bullying 
C) disparate treatment 
D) quid pro quo 
E) adverse impact 
A) reverse discrimination 
B) bullying 
C) disparate treatment 
D) quid pro quo 
E) adverse impact

Question 17

HR professionals distinguish between training and development.

Accepted Answer

A) True 
 B)False

Question 18

Compared to internal recruiting which of the following is true of external recruiting?

Accepted Answer

A) It encourages greater employee loyalty. 
B) The process is more expensive and takes longer. 
C) It creates the need for multiple recruitments. 
D) The pool of talent is more limited. 
E) The process is cheaper. 
A) It encourages greater employee loyalty. 
B) The process is more expensive and takes longer. 
C) It creates the need for multiple recruitments. 
D) The pool of talent is more limited. 
E) The process is cheaper.

Question 19

Mary,a HR manager,is designing a training class for those working on the new cross-functional teams within her company.This class is aimed at improving group decision-making and interpersonal relations.What method of delivery should she choose?

Accepted Answer

A) lectures 
B) computer-aided training 
C) workbooks 
D) videotapes 
E) role-playing,practice,and discussion 
A) lectures 
B) computer-aided training 
C) workbooks 
D) videotapes 
E) role-playing,practice,and discussion

Question 20

The Equal Employment Opportunity Commission was established by the _________________ Act.

Accepted Answer

A) Equal Pay 
B) Wagner 
C) Title VII of the Civil Rights 
D) Occupational Safety and Health 
E) Social Security 
A) Equal Pay 
B) Wagner 
C) Title VII of the Civil Rights 
D) Occupational Safety and Health 
E) Social Security

Which of the following is not one of the soft skills employers often find lacking in many Millennial applicants?

An employee can be dismissed permanently "for cause" for absenteeism.

Describe the three parts of compensation.

The ______________ enforce(s)procedures so employees may vote to have an union and for collective bargaining.

Internal recruitment,hiring from the inside,means making people already employed by the organization aware of job openings.

A(n)______________ is susceptible to legal attack because some questions may infringe on non-job-related matters such as privacy,diversity,or disability.

__________________ includes aspects such as goodwill,mutual respect,trust,cooperation,and teamwork.

LinkedIn,a business-oriented social network,accounts for 94% of the people hired via social media.

In giving performance feedback to employees,a manager should __________.

Recruiting is the process of screening job applicants to hire the best candidate.

The three types of dismissals are layoffs,downsizings,and __________.

Define forced ranking.

The Family and Medical Leave Act requires employers to provide 12 weeks of unpaid leave for medical and family reasons,including for childbirth,adoption,or family emergency.

Describe two ways in which performance feedback can be affected.

A job analysis gives a candidate a picture of both positive and negative features of the job and the organization before he or she is hired.

HR professionals distinguish between training and development.

Compared to internal recruiting which of the following is true of external recruiting?

Mary,a HR manager,is designing a training class for those working on the new cross-functional teams within her company.This class is aimed at improving group decision-making and interpersonal relations.What method of delivery should she choose?

The Equal Employment Opportunity Commission was established by the _________________ Act.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 9: Human Resource Management: Getting the Right People for Managerial Success

Which of the following is not one of the soft skills employers often find lacking in many Millennial applicants?

An employee can be dismissed permanently "for cause" for absenteeism.

Describe the three parts of compensation.

The ______________ enforce(s)procedures so employees may vote to have an union and for collective bargaining.

Internal recruitment,hiring from the inside,means making people already employed by the organization aware of job openings.

A(n)______________ is susceptible to legal attack because some questions may infringe on non-job-related matters such as privacy,diversity,or disability.

__________________ includes aspects such as goodwill,mutual respect,trust,cooperation,and teamwork.

LinkedIn,a business-oriented social network,accounts for 94% of the people hired via social media.

In giving performance feedback to employees,a manager should __________.

Recruiting is the process of screening job applicants to hire the best candidate.

The three types of dismissals are layoffs,downsizings,and __________.

Define forced ranking.

The Family and Medical Leave Act requires employers to provide 12 weeks of unpaid leave for medical and family reasons,including for childbirth,adoption,or family emergency.

Describe two ways in which performance feedback can be affected.

A job analysis gives a candidate a picture of both positive and negative features of the job and the organization before he or she is hired.

HR professionals distinguish between training and development.

Compared to internal recruiting which of the following is true of external recruiting?

Mary,a HR manager,is designing a training class for those working on the new cross-functional teams within her company.This class is aimed at improving group decision-making and interpersonal relations.What method of delivery should she choose?

The Equal Employment Opportunity Commission was established by the _________________ Act.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters