Question 1

The risk of "wrongful termination" lawsuits is reduced with careful _________________.

Accepted Answer

A) coaching 
B) training and development 
C) discussion at the time of dismissal 
D) documentation 
E) goal setting 
A) coaching 
B) training and development 
C) discussion at the time of dismissal 
D) documentation 
E) goal setting

Question 2

The ___________________ is the part of the labor-management agreement that states that employees who receive union benefits must join the union,or at least pay dues to it.

Accepted Answer

A) givebacks clause 
B) agency clause 
C) closed shop clause 
D) union security clause 
E) union shop clause 
A) givebacks clause 
B) agency clause 
C) closed shop clause 
D) union security clause 
E) union shop clause

Question 3

References are an ineffective way to obtain reliable information about a prospective job candidate.

Accepted Answer

A) True 
 B)False

Question 4

A job specification describes the minimum qualifications a person must have to perform the job successfully.

Accepted Answer

A) True 
 B)False

Question 5

Simplicity is one of the keys to a successful incentive-pay plan.

Accepted Answer

A) True 
 B)False

Question 6

Which of the following is not one of the five steps in the training process?

Accepted Answer

A) attendance 
B) assessment 
C) objectives 
D) selection 
E) implementation 
A) attendance 
B) assessment 
C) objectives 
D) selection 
E) implementation

Question 7

Hostile environment occurs when the person to whom the unwanted sexual attention is directed is put in the position of jeopardizing being hired for a job or obtaining job benefits or opportunities unless he or she implicitly or explicitly acquiesces.

Accepted Answer

A) True 
 B)False

Question 8

In the United States,private industry spends an average of $31.93 per hour worked in employment compensation,of which wages and salaries accounted for 69.9% and benefits 30.1%.

Accepted Answer

A) True 
 B)False

Question 9

If a grievance procedure is not sufficient to solve a labor-management dispute,a binding decision may be sought from __________.

Accepted Answer

A) a shop steward 
B) the AFL-CIO 
C) an arbitrator 
D) the EEOC 
E) a mediator 
A) a shop steward 
B) the AFL-CIO 
C) an arbitrator 
D) the EEOC 
E) a mediator

Question 10

The type of appraisal that is most subject to validity problems due to evaluator bias is called ____________ evaluation.

Accepted Answer

A) behavioral 
B) 360-degree feedback 
C) objective 
D) trait 
E) personality 
A) behavioral 
B) 360-degree feedback 
C) objective 
D) trait 
E) personality

Question 11

If there is a problem such as an employee who has personal differences with his or her boss,a transfer may be used to solve the problem.

Accepted Answer

A) True 
 B)False

Question 12

Define bullying.

Accepted Answer

Bullying is repeated mistreatm

Question 13

In managing employees under an incentive pay plan,a manager should __________.

Accepted Answer

A) set "stretch" goals that are very difficult (perhaps impossible)to achieve 
B) set goals with employees,but then leave them alone to pursue those goals 
C) change the plan frequently to continue to motivate subordinates 
D) regularly communicate with employees about the plan 
E) design complex plans that cover all contingencies 
A) set "stretch" goals that are very difficult (perhaps impossible)to achieve 
B) set goals with employees,but then leave them alone to pursue those goals 
C) change the plan frequently to continue to motivate subordinates 
D) regularly communicate with employees about the plan 
E) design complex plans that cover all contingencies

Question 14

A company that evaluates its truckers based on miles of freight hauled is using subjective appraisals.

Accepted Answer

A) True 
 B)False

Question 15

Performance appraisal consists of __________.

Accepted Answer

A) rotating job positions 
B) setting standards and monitoring performance 
C) motivating and counseling 
D) assessing performance and providing feedback 
E) motivating and monitoring performance 
A) rotating job positions 
B) setting standards and monitoring performance 
C) motivating and counseling 
D) assessing performance and providing feedback 
E) motivating and monitoring performance

Question 16

Describe the 360-degree feedback appraisal technique.

Accepted Answer

In this technique,an employee chooses 6

Question 17

Studies show that when companies have high-quality human resource practices and programs,those companies have higher levels of employee satisfaction,financial performance,and service performance.

Accepted Answer

A) True 
 B)False

Question 18

Establishing the mission and vision is the first step in the strategic human resource process.

Accepted Answer

A) True 
 B)False

Question 19

Define the two types of sexual harassment and provide an example of each.What are some steps you can follow in the workplace to avoid sexually harassing others?

Accepted Answer

There are two types of sexual harassment

Question 20

Explain the four major areas of human resource law and give an example of legislation pertaining to each.

Accepted Answer

Human resource laws fall under four broa

The risk of "wrongful termination" lawsuits is reduced with careful _________________.

The ___________________ is the part of the labor-management agreement that states that employees who receive union benefits must join the union,or at least pay dues to it.

References are an ineffective way to obtain reliable information about a prospective job candidate.

A job specification describes the minimum qualifications a person must have to perform the job successfully.

Simplicity is one of the keys to a successful incentive-pay plan.

Which of the following is not one of the five steps in the training process?

Hostile environment occurs when the person to whom the unwanted sexual attention is directed is put in the position of jeopardizing being hired for a job or obtaining job benefits or opportunities unless he or she implicitly or explicitly acquiesces.

In the United States,private industry spends an average of $31.93 per hour worked in employment compensation,of which wages and salaries accounted for 69.9% and benefits 30.1%.

If a grievance procedure is not sufficient to solve a labor-management dispute,a binding decision may be sought from __________.

The type of appraisal that is most subject to validity problems due to evaluator bias is called ____________ evaluation.

If there is a problem such as an employee who has personal differences with his or her boss,a transfer may be used to solve the problem.

Define bullying.

In managing employees under an incentive pay plan,a manager should __________.

A company that evaluates its truckers based on miles of freight hauled is using subjective appraisals.

Performance appraisal consists of __________.

Describe the 360-degree feedback appraisal technique.

Studies show that when companies have high-quality human resource practices and programs,those companies have higher levels of employee satisfaction,financial performance,and service performance.

Establishing the mission and vision is the first step in the strategic human resource process.

Define the two types of sexual harassment and provide an example of each.What are some steps you can follow in the workplace to avoid sexually harassing others?

Explain the four major areas of human resource law and give an example of legislation pertaining to each.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters

Exam 9: Human Resource Management: Getting the Right People for Managerial Success

The risk of "wrongful termination" lawsuits is reduced with careful _________________.

The ___________________ is the part of the labor-management agreement that states that employees who receive union benefits must join the union,or at least pay dues to it.

References are an ineffective way to obtain reliable information about a prospective job candidate.

A job specification describes the minimum qualifications a person must have to perform the job successfully.

Simplicity is one of the keys to a successful incentive-pay plan.

Which of the following is not one of the five steps in the training process?

Hostile environment occurs when the person to whom the unwanted sexual attention is directed is put in the position of jeopardizing being hired for a job or obtaining job benefits or opportunities unless he or she implicitly or explicitly acquiesces.

In the United States,private industry spends an average of $31.93 per hour worked in employment compensation,of which wages and salaries accounted for 69.9% and benefits 30.1%.

If a grievance procedure is not sufficient to solve a labor-management dispute,a binding decision may be sought from __________.

The type of appraisal that is most subject to validity problems due to evaluator bias is called ____________ evaluation.

If there is a problem such as an employee who has personal differences with his or her boss,a transfer may be used to solve the problem.

Define bullying.

In managing employees under an incentive pay plan,a manager should __________.

A company that evaluates its truckers based on miles of freight hauled is using subjective appraisals.

Performance appraisal consists of __________.

Describe the 360-degree feedback appraisal technique.

Studies show that when companies have high-quality human resource practices and programs,those companies have higher levels of employee satisfaction,financial performance,and service performance.

Establishing the mission and vision is the first step in the strategic human resource process.

Define the two types of sexual harassment and provide an example of each.What are some steps you can follow in the workplace to avoid sexually harassing others?

Explain the four major areas of human resource law and give an example of legislation pertaining to each.

The Exceptional Manager: What You Do,how You Do It

Management Theory: Essential Background for the Successful Manager

The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Global Management: Managing Across Borders

Planning: The Foundation of Successful Management

Strategic Management: How Exceptional Managers Realize a Grand Design

Individual and Group Decision Making: How Managers Make Things Happen

Organizational Culture,Structure,and Design: Building Blocks of the Organization

Organizational Change and Innovation: Lifelong Challenges for the Exceptional Manager

Managing Individual Differences and Behavior: Supervising People As People

Motivating Employees: Achieving Superior Performance in the Workplace

Groups and Teams: Increasing Cooperation,reducing Conflict

Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Interpersonal and Organizational Communication: Mastering the Exchange of Information

Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Filters