Exam 17: Personal Selling and Sales Management

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Milt Johnson has been overseas on an assignment for six months.His family did not accompany him.If Mr.Johnson were to be paid an additional $50,000 in salary as an overseas premium,this would be called a separation allowance.

(True/False)
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All of the following are suggested actions that a MNC could take to ensure that expatiates have a successful reentry process into the company when they return from an overseas assignment EXCEPT:

(Multiple Choice)
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___________ manage operations in other countries but do not move there.

(Multiple Choice)
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(p.505,)A major advantage of hiring local nationals is they transcend both culture and legal barriers.

(True/False)
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Another term for a separation allowance is ______________.

(Short Answer)
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A good illustration of an international manager's skill with respect to breath of knowledge is his or her ability to:

(Multiple Choice)
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The Compensation Blueprint from IBM provides a series of __________ and ____________ of global compensation.

(Short Answer)
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The main disadvantage of hiring local nationals to represent your sales force is that the cost is very high.

(True/False)
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If a person is to be an effective international businessperson which of the following is considered to be an essential personal characteristic and skill?

(Multiple Choice)
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The first step in managing a sales force is to pick a manager.

(True/False)
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When an executive moves to a foreign land to represent his or her company in that foreign land,the executive is called an ___________.

(Short Answer)
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What are the most frequently mentioned reasons for a manager to refuse a foreign assignment?

(Multiple Choice)
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All of the following are disadvantages to having an expatriate salesperson in a foreign market EXCEPT:

(Multiple Choice)
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A group of people called ______________ are expatriates from their own countries working for a foreign company in a third country.

(Multiple Choice)
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The loss of ____________ at corporate headquarters plus the belief that "out of sight is out of mind" are major reasons for the reluctance to accept a foreign assignment in the field of selling.

(Short Answer)
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The historical preference for expatriate managers and salespeople from the home country is giving way to a preference for:

(Multiple Choice)
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Local nationals are now becoming more popular with international companies because they transcend the __________ and ___________ barriers in their own country.

(Multiple Choice)
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One of the best ways to improve the reentry process for expatriate sales personnel is to create a mentor program.

(True/False)
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The international sales force (to be used in a foreign market)comes from which of the following sources?

(Multiple Choice)
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The primary control tool used by American sales managers is:

(Multiple Choice)
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