Exam 13: Union Representation and Collective Bargaining

What are the four illegal management activities that TIPS stands for?

One study found that relative to face-to-face negotiations,those conducted online yielded lower levels of interpersonal trust both before and after negotiations.

An organizing drive usually continues until the union obtains signed authorization cards from 75 percent of the employees,at which point it can petition the NLRB for a representation election.

High grievance rates are a good indicator of poor labor relations programs.

All EXCEPT which factor made industrial unionization attractive in the 1930's?

Because _____ is most likely to occur the first year or so after certification,unions will often insist on multiyear contracts.

List two specific reasons employees join unions.

In a(n)_____,employees need not join the union that represents them,but,in lieu of dues,they must pay a service charge for representation.

What strategy would American managers most likely use to negotiate conflict?

Under the Taft-Hartley Act,professional employees are forced into a bargaining unit with nonprofessionals.

A _____ occurs when parties are unable to move further toward settlement.

The Japanese value _____ and tend to resolve conflict by emphasizing status differences between the parties.

The _______________ was organized in 1886 as a group of national craft unions:

Why have unions experienced a drop in membership over the past two decades?

_____ is when employers seek to avoid unionization by offering workers the wages,benefits,and working conditions that rival unionized firms do.

In win-lose,or _____,the goals of the parties initially are irreconcilable,or at least they appear that way.

What Act created the National Labor Relations Board to supervise representation elections and to investigate charges of unfair labor practices by management?

The NLRB defines a bargaining unit that reflects the shared interests of the employees involved in a concept called:

Generally,an arbitration award cannot be appealed in court simply because one party believes they made a mistake in interpreting an agreement.

When _____ fail,the union may strike,management may shut down operations,or both parties may appeal for third-party involvement.