Exam 9: Performance Management

Which of the following is an advantage of narrative essays?

The process of encouraging performance is concerned with all of the following except:

Multirater or 360-degree feedback utilizes input from managers,subordinates,peers and customers to provide a perspective on performance from all angles.

_____ implies that appraisal systems are easy for managers and employees to understand and use.

________ feedback utilizes input from a variety of sources including managers,subordinates,peers and customers to provide a perspective on performance from all angles.

Explain the difference between performance management and performance appraisal.Why is the distinction important?

Why should a supervisor and subordinate mutually set specific,challenging goals?

Smart managers enlist the active support and cooperation of subordinates or teams by making explicit exactly what aspects of job performance they will be evaluated on.

_____ is a process of managing that relies on goal-setting to establish objectives for the organization as a whole,for each department,for each manager within each department,and for each employee.

Describe the benefits of the Multi-rater or 360-Degree feedback system.

To assess adverse impact,organizations should keep accurate records of two factors define the applicant group?

The advantage of using a behavioral checklist is that:

Graphic rating scales that use critical incidents to anchor various points along the scale are known as ________.

_____ implies that a performance-appraisal system is capable of distinguishing effective from ineffective performers.

The rating format is not as important as the relevance and acceptability of the rating system.

_____ errors occur when ratings are assigned on the basis of a global impression of a ratee.

_________ implies that there are clear links between the performance standards for a particular job and organizational objectives,and between the critical job elements identified through a job analysis and the dimensions to be rated on an appraisal form.

Even if there is an excessive delay between effective performance and receipt of a reward,the reward still has great potential to motivate subsequent high performance.

Which of the following is a disadvantage of forced distribution?

Which of the following is not a supervisory activity that should be done before a performance feedback interview?