Question 1

Ethics experts say that the most effective way to ensure that employees engage in ethical behaviour is to introduce ethical codes of conduct.

Accepted Answer

A) True 
 B)False

Question 2

Those who engage in counterproductive work behaviours do so voluntarily.

Accepted Answer

A) True 
 B)False

Question 3

One limitation with cross-cultural values information is that it incorrectly assumes that everyone within a specific country holds similar values.

Accepted Answer

A) True 
 B)False

Question 4

The sales office of a large industrial products wholesale company has an increasing problem that salespeople are arriving late at the office each morning.Some sales reps go directly to visit clients rather than showing up at the office as required by company policy.Others arrive several minutes after their appointed start time.The vice-president of sales doesn't want to introduce time clocks,but this may be necessary if the lateness problem isn't corrected.Using the MARS model of individual behaviour,diagnose the possible reasons why salespeople may be engaging in this 'lateness' behaviour.

Accepted Answer

(Note: This question is similar to discu

Question 5

Research indicates that Americans tend to be more liberal and egalitarian than are Canadians.

Accepted Answer

A) True 
 B)False

Question 6

Moral intensity is higher when:

Accepted Answer

A) it takes longer to make an ethical decision. 
B) the decision is made by a few people who are highly ethical. 
C) there are no clear legal guidelines to guide decision-makers. 
D) many people agree the action is ethically good or bad. 
E) All of the above are correct. 
A) it takes longer to make an ethical decision. 
B) the decision is made by a few people who are highly ethical. 
C) there are no clear legal guidelines to guide decision-makers. 
D) many people agree the action is ethically good or bad. 
E) All of the above are correct.

Question 7

Which of the following would be considered a work-related behaviour?

Accepted Answer

A) Completing required job duties above the minimum performance standard. 
B) Showing up for work at scheduled times. 
C) Accepting the organization's offer of employment. 
D) Helping a co-worker even though it isn't part of your job. 
E) All of the answers are correct. 
A) Completing required job duties above the minimum performance standard. 
B) Showing up for work at scheduled times. 
C) Accepting the organization's offer of employment. 
D) Helping a co-worker even though it isn't part of your job. 
E) All of the answers are correct.

Question 8

Which of the following is NOT a work-related behaviour?

Accepted Answer

A) Competencies 
B) Absenteeism 
C) Joining the organization 
D) Showing up for work at scheduled times 
E) Performing required tasks 
A) Competencies 
B) Absenteeism 
C) Joining the organization 
D) Showing up for work at scheduled times 
E) Performing required tasks

Question 9

Sabotage,threatening harm,and insulting others represent:

Accepted Answer

A) three forms of counterproductive work behaviours. 
B) the most common forms of organizational citizenship. 
C) three dimensions of Schwartz's values model. 
D) evidence of people with an introverted personality. 
E) behaviours that are no longer found in organizations. 
A) three forms of counterproductive work behaviours. 
B) the most common forms of organizational citizenship. 
C) three dimensions of Schwartz's values model. 
D) evidence of people with an introverted personality. 
E) behaviours that are no longer found in organizations.

Question 10

The utilitarian principle is sometimes known as a consequential principle.

Accepted Answer

A) True 
 B)False

Question 11

According to the Myers-Briggs Type Indicator,some people are 'sensing-thinking' types whereas others may be 'intuitive-feeling' types.

Accepted Answer

A) True 
 B)False

Question 12

To reduce the amount of non-recyclable waste that employees throw out each day,a major telephone company removed containers for non-recyclable rubbish from each office and workstation.This altered employee behaviour mainly by:

Accepted Answer

A) increasing employee motivation to be less wasteful. 
B) helping employees to learn how to be less wasteful. 
C) altering situational factors so that employees have more difficulty practising wasteful behaviour. 
D) increasing aptitudes that make employees less wasteful. 
E) increasing organizational citizenship so that employees will be less wasteful. 
A) increasing employee motivation to be less wasteful. 
B) helping employees to learn how to be less wasteful. 
C) altering situational factors so that employees have more difficulty practising wasteful behaviour. 
D) increasing aptitudes that make employees less wasteful. 
E) increasing organizational citizenship so that employees will be less wasteful.

Question 13

Which of the following represents values that determine whether actions are right or wrong and outcomes are good or bad?

Accepted Answer

A) Conscientiousness 
B) Sensing 
C) Moral intensity 
D) Self-monitoring 
E) Ethics 
A) Conscientiousness 
B) Sensing 
C) Moral intensity 
D) Self-monitoring 
E) Ethics

Question 14

One ongoing dispute among psychologists is whether personality:

Accepted Answer

A) is formed completely from genetic code or is partly influenced by socialization and environmental conditions. 
B) is stable over several years or changes a few times each year. 
C) is evident in all situations or is less constrained in some situations. 
D) is evident through a person's behaviours or is only evident through blood tests. 
E) really exists or is just a myth. 
A) is formed completely from genetic code or is partly influenced by socialization and environmental conditions. 
B) is stable over several years or changes a few times each year. 
C) is evident in all situations or is less constrained in some situations. 
D) is evident through a person's behaviours or is only evident through blood tests. 
E) really exists or is just a myth.

Question 15

There is almost complete agreement among psychologists that personality is mostly formed by a person's childhood socialization.

Accepted Answer

A) True 
 B)False

Question 16

Which 'Big Five' personality dimension is most valuable for predicting job performance?

Accepted Answer

A) Extroversion 
B) Openness to experience 
C) Conscientiousness 
D) Neuroticism 
E) Agreeableness 
A) Extroversion 
B) Openness to experience 
C) Conscientiousness 
D) Neuroticism 
E) Agreeableness

Question 17

______________ represents the forces within a person that affect the direction,intensity,and persistence of voluntary behaviour.

Accepted Answer

A) Motivation 
B) Personality 
C) Values 
D) Ethics 
E) Ability 
A) Motivation 
B) Personality 
C) Values 
D) Ethics 
E) Ability

Question 18

Competencies refer to the complete set of motivations,abilities,role perceptions and situational factors that contribute to job performance.

Accepted Answer

A) True 
 B)False

Question 19

Competencies include:

Accepted Answer

A) a person's aptitudes. 
B) a person's learned abilities. 
C) a person's skills. 
D) All of the answers are correct. 
E) None of the answers apply. 
A) a person's aptitudes. 
B) a person's learned abilities. 
C) a person's skills. 
D) All of the answers are correct. 
E) None of the answers apply.

Question 20

Evidence regarding the effectiveness of the Myers-Briggs Type Indicator (MBTI)and Jung's psychological types is inconclusive.

Accepted Answer

A) True 
 B)False

Ethics experts say that the most effective way to ensure that employees engage in ethical behaviour is to introduce ethical codes of conduct.

Those who engage in counterproductive work behaviours do so voluntarily.

One limitation with cross-cultural values information is that it incorrectly assumes that everyone within a specific country holds similar values.

Research indicates that Americans tend to be more liberal and egalitarian than are Canadians.

Moral intensity is higher when:

Which of the following would be considered a work-related behaviour?

Which of the following is NOT a work-related behaviour?

Sabotage,threatening harm,and insulting others represent:

The utilitarian principle is sometimes known as a consequential principle.

According to the Myers-Briggs Type Indicator,some people are 'sensing-thinking' types whereas others may be 'intuitive-feeling' types.

To reduce the amount of non-recyclable waste that employees throw out each day,a major telephone company removed containers for non-recyclable rubbish from each office and workstation.This altered employee behaviour mainly by:

Which of the following represents values that determine whether actions are right or wrong and outcomes are good or bad?

One ongoing dispute among psychologists is whether personality:

There is almost complete agreement among psychologists that personality is mostly formed by a person's childhood socialization.

Which 'Big Five' personality dimension is most valuable for predicting job performance?

______________ represents the forces within a person that affect the direction,intensity,and persistence of voluntary behaviour.

Competencies refer to the complete set of motivations,abilities,role perceptions and situational factors that contribute to job performance.

Competencies include:

Evidence regarding the effectiveness of the Myers-Briggs Type Indicator (MBTI)and Jung's psychological types is inconclusive.

Introduction to the Field of Organizational Behavior

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 2: Individual Behavior, Personality, and Values

Ethics experts say that the most effective way to ensure that employees engage in ethical behaviour is to introduce ethical codes of conduct.

Those who engage in counterproductive work behaviours do so voluntarily.

One limitation with cross-cultural values information is that it incorrectly assumes that everyone within a specific country holds similar values.

Research indicates that Americans tend to be more liberal and egalitarian than are Canadians.

Moral intensity is higher when:

Which of the following would be considered a work-related behaviour?

Which of the following is NOT a work-related behaviour?

Sabotage,threatening harm,and insulting others represent:

The utilitarian principle is sometimes known as a consequential principle.

According to the Myers-Briggs Type Indicator,some people are 'sensing-thinking' types whereas others may be 'intuitive-feeling' types.

To reduce the amount of non-recyclable waste that employees throw out each day,a major telephone company removed containers for non-recyclable rubbish from each office and workstation.This altered employee behaviour mainly by:

Which of the following represents values that determine whether actions are right or wrong and outcomes are good or bad?

One ongoing dispute among psychologists is whether personality:

There is almost complete agreement among psychologists that personality is mostly formed by a person's childhood socialization.

Which 'Big Five' personality dimension is most valuable for predicting job performance?

______________ represents the forces within a person that affect the direction,intensity,and persistence of voluntary behaviour.

Competencies refer to the complete set of motivations,abilities,role perceptions and situational factors that contribute to job performance.

Competencies include:

Evidence regarding the effectiveness of the Myers-Briggs Type Indicator (MBTI)and Jung's psychological types is inconclusive.

Introduction to the Field of Organizational Behavior

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Foundations of Employee Motivation

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters