Question 1

Antecedents are events preceding the behavior, informing employees that a particular action will produce specific consequences.

Accepted Answer

A) True 
 B)False

Question 2

Feedback can be more frequent when employees perform jobs with short rather than long cycle time.

Accepted Answer

A) True 
 B)False

Question 3

Which drive in the four-drive theory is reactive rather than proactive?

Accepted Answer

A) Drive to acquire 
B) Drive to learn 
C) Drive to defend 
D) Drive to bond 
E) Drive for power 
A) Drive to acquire 
B) Drive to learn 
C) Drive to defend 
D) Drive to bond 
E) Drive for power

Question 4

Why is it difficult to maintain feelings of equity among employees?

Accepted Answer

Maintaining feelings of equity is not an

Question 5

Employee engagement is often described in terms of:

Accepted Answer

A) self-esteem. 
B) self-concept. 
C) self-efficacy. 
D) self-enhancement. 
E) self-verification. 
A) self-esteem. 
B) self-concept. 
C) self-efficacy. 
D) self-enhancement. 
E) self-verification.

Question 6

People with a high need for affiliation tend to:

Accepted Answer

A) rely on persuasive communication. 
B) be more effective at allocating scarce resources. 
C) choose tasks with a moderate degree of risk. 
D) actively support others. 
E) be highly motivated by money. 
A) rely on persuasive communication. 
B) be more effective at allocating scarce resources. 
C) choose tasks with a moderate degree of risk. 
D) actively support others. 
E) be highly motivated by money.

Question 7

Jill is a manager at a call center which recently received some bad reviews of its performance.Recently her supervisor discussed her need to increase morale among her subordinates because he believed that this would result in better customer service, which in turn would increase repeat business and decrease customer complaints.Jill has decided that following Expectancy theory would be the best way to motivate her subordinates.If Jill wanted to increase E-to-P expectancies, what should she do?

Accepted Answer

A) Measure job performance accurately. 
B) Distribute rewards that employees value. 
C) Provide coaching to employees who lack self-confidence. 
D) Describe how employee's rewards were based on past performance. 
E) Minimize the presence of countervailing rewards. 
A) Measure job performance accurately. 
B) Distribute rewards that employees value. 
C) Provide coaching to employees who lack self-confidence. 
D) Describe how employee's rewards were based on past performance. 
E) Minimize the presence of countervailing rewards.

Question 8

Expectancy theory identifies emotions as a key component of employee motivation.

Accepted Answer

A) True 
 B)False

Question 9

Self-reinforcement is when people reward and punish themselves for exceeding or falling short of their self-set standards of excellence.

Accepted Answer

A) True 
 B)False

Question 10

In expectancy theory, valence refers to the:

Accepted Answer

A) amount of effort a person puts towards a known goal. 
B) individual's perceived probability of performing the task at a particular level. 
C) anticipated satisfaction or dissatisfaction that an individual feels towards an outcome. 
D) individual's perceived probability that his or her performance will lead to specific outcomes. 
E) feelings that result from a comparison of the individual's outcome/input ratio with the outcome/input ratio of a comparison other. 
A) amount of effort a person puts towards a known goal. 
B) individual's perceived probability of performing the task at a particular level. 
C) anticipated satisfaction or dissatisfaction that an individual feels towards an outcome. 
D) individual's perceived probability that his or her performance will lead to specific outcomes. 
E) feelings that result from a comparison of the individual's outcome/input ratio with the outcome/input ratio of a comparison other.

Question 11

People with a high need for affiliation tend to be more effective in jobs that require them to mediate conflicts.

Accepted Answer

A) True 
 B)False

Question 12

Participation in goal formation tends to increase performance when employees lack commitment to assigned goals.

Accepted Answer

A) True 
 B)False

Question 13

The distributive justice principle states that everyone should receive the same rewards in life.

Accepted Answer

A) True 
 B)False

Question 14

When people experience procedural injustice, they tend to:

Accepted Answer

A) focus on organizational citizenship acts. 
B) engage in counterproductive work behaviors. 
C) be more likely to comply with higher authorities in the future. 
D) change the selection process of comparison others. 
E) engage in comparative injustice towards others. 
A) focus on organizational citizenship acts. 
B) engage in counterproductive work behaviors. 
C) be more likely to comply with higher authorities in the future. 
D) change the selection process of comparison others. 
E) engage in comparative injustice towards others.

Question 15

According to expectancy theory, providing counseling and coaching to an employee who lacks self-confidence is most likely to increase the employee's:

Accepted Answer

A) V-to-O expectancy. 
B) E-to-P expectancy. 
C) P-to-E expectancy. 
D) O-to-P expectancy. 
E) P-to-O expectancy. 
A) V-to-O expectancy. 
B) E-to-P expectancy. 
C) P-to-E expectancy. 
D) O-to-P expectancy. 
E) P-to-O expectancy.

Question 16

When employees want to improve their self-image, they seek out positive feedback from social sources.

Accepted Answer

A) True 
 B)False

Question 17

Which of these is one of the factors in the expectancy theory model?

Accepted Answer

A) E-to-P expectancy 
B) E-to-O expectancy 
C) V-to-E expectancy 
D) P-to-E expectancy 
E) O-to-P expectancy 
A) E-to-P expectancy 
B) E-to-O expectancy 
C) V-to-E expectancy 
D) P-to-E expectancy 
E) O-to-P expectancy

Question 18

Antecedents cause behavior.

Accepted Answer

A) True 
 B)False

Question 19

The main implication of the four-drive theory of motivation is that:

Accepted Answer

A) employers should offer employees a choice of rewards and continuously initiate change in the workplace. 
B) employees should be given generic goals with plenty of feedback. 
C) employers should motivate employees to achieve challenging goals and give them egalitarian rewards. 
D) employers should select people with the best qualifications for the job. 
E) drives/needs-based theories have no relevance for managing people in organizational settings. 
A) employers should offer employees a choice of rewards and continuously initiate change in the workplace. 
B) employees should be given generic goals with plenty of feedback. 
C) employers should motivate employees to achieve challenging goals and give them egalitarian rewards. 
D) employers should select people with the best qualifications for the job. 
E) drives/needs-based theories have no relevance for managing people in organizational settings.

Question 20

Jessie and Paul have worked in the same office at DEF Insurance LLC for 6 years.Jessie has always taken extra care to follow the office norms and ensure that everyone has a happy and harmonious working experience.Paul has been very driven during his years at DEF Insurance, and though he started as an insurance agent, he has since been promoted to the agency manager and proudly displays all of his awards on the wall of his new office.According to Learned Needs Theory, Jessie most likely has a high:

Accepted Answer

A) need for achievement. 
B) need for esteem. 
C) need for affiliation. 
D) need for comprehension. 
E) need for belongingness. 
A) need for achievement. 
B) need for esteem. 
C) need for affiliation. 
D) need for comprehension. 
E) need for belongingness.

Antecedents are events preceding the behavior, informing employees that a particular action will produce specific consequences.

Feedback can be more frequent when employees perform jobs with short rather than long cycle time.

Which drive in the four-drive theory is reactive rather than proactive?

Why is it difficult to maintain feelings of equity among employees?

Employee engagement is often described in terms of:

People with a high need for affiliation tend to:

Expectancy theory identifies emotions as a key component of employee motivation.

Self-reinforcement is when people reward and punish themselves for exceeding or falling short of their self-set standards of excellence.

In expectancy theory, valence refers to the:

People with a high need for affiliation tend to be more effective in jobs that require them to mediate conflicts.

Participation in goal formation tends to increase performance when employees lack commitment to assigned goals.

The distributive justice principle states that everyone should receive the same rewards in life.

When people experience procedural injustice, they tend to:

According to expectancy theory, providing counseling and coaching to an employee who lacks self-confidence is most likely to increase the employee's:

When employees want to improve their self-image, they seek out positive feedback from social sources.

Which of these is one of the factors in the expectancy theory model?

Antecedents cause behavior.

The main implication of the four-drive theory of motivation is that:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

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Exam 5: Foundations of Employee Motivation

Antecedents are events preceding the behavior, informing employees that a particular action will produce specific consequences.

Feedback can be more frequent when employees perform jobs with short rather than long cycle time.

Which drive in the four-drive theory is reactive rather than proactive?

Why is it difficult to maintain feelings of equity among employees?

Employee engagement is often described in terms of:

People with a high need for affiliation tend to:

Expectancy theory identifies emotions as a key component of employee motivation.

Self-reinforcement is when people reward and punish themselves for exceeding or falling short of their self-set standards of excellence.

In expectancy theory, valence refers to the:

People with a high need for affiliation tend to be more effective in jobs that require them to mediate conflicts.

Participation in goal formation tends to increase performance when employees lack commitment to assigned goals.

The distributive justice principle states that everyone should receive the same rewards in life.

When people experience procedural injustice, they tend to:

According to expectancy theory, providing counseling and coaching to an employee who lacks self-confidence is most likely to increase the employee's:

When employees want to improve their self-image, they seek out positive feedback from social sources.

Which of these is one of the factors in the expectancy theory model?

Antecedents cause behavior.

The main implication of the four-drive theory of motivation is that:

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters