Exam 5: Foundations of Employee Motivation

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Which of the following statements is consistent with the observations of Maslow?

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E

The _____ of human beings are also called primary needs.

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Explain the three "learned" needs of the learned needs theory examined by McClelland.

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McClelland examined three "learned" needs: achievement, power, and affiliation.Need for achievement.People with a strong need for achievement (nAch) want to accomplish reasonably challenging goals through their own effort.They prefer working alone rather than in teams, and they choose tasks with a moderate degree of risk.High-nAch people also desire unambiguous feedback and recognition for their success.Money is a weak motivator, except when it provides feedback and recognition.In contrast, employees with a low nAch perform their work better when money is used as an incentive.Need for affiliation.It refers to a desire to seek approval from others, conform to their wishes and expectations, and avoid conflict and confrontation.People with a strong nAff try to project a favorable image of themselves.They tend to actively support others and try to smooth out workplace conflicts.However, they tend to be less effective at allocating scarce resources and making other decisions that potentially generate conflict.People in decision-making positions must have a relatively low need for affiliation so that their choices and actions are not biased by a personal need for approval.Need for power.People with a high need for power (nPow) want to exercise control over others and are concerned about maintaining their leadership position.They frequently rely on persuasive communication, make more suggestions in meetings, and tend to publicly evaluate situations more frequently.McClelland pointed out that there are two types of nPow.Individuals, who enjoy their power for its own sake, use it to advance personal interests, and wear their power as a status symbol have personalized power.Others mainly have a high need for socialized power because they desire power as a means to help others.

With respect to procedural justice, the "value-expressive" function that "voice" provides refers to the:

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ABC Corp.brought in a performance-based reward system that accurately identified employees who performed better than others.This practice improves employee motivation by:

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Which of the following theories suggests that employee motivation is influenced by what other people contribute to and receive from the organization?

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In the equity theory model, a 'comparison other' is an individual or group of people with whom the person compares his or her outcome/input ratio.

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The typical employee is very engaged with the organization.

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According to the needs hierarchy theory, the concept of self-actualization suggests that people are naturally motivated to reach their potential.

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According to the four-drive theory, which of the following drives is the foundation of competition and the basis of our need for esteem?

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The expectancy theory of motivation states that people naturally direct their effort towards behaviors they believe are most likely to lead to desired outcomes.

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Feelings of procedural injustice produce anger, which, in turn, generates either withdrawal or aggression.

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A way to increase an employee's E-to-P expectancy regarding a specific task is to increase the person's self-confidence through counseling and coaching.

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Maslow's needs hierarchy theory incorporates only five basic categories.

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Everyone has the same drives, but they develop different intensities of needs in a particular situation.

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_____ states that much learning and motivation occurs by observing and modeling others, as well as by anticipating the consequences of our behavior.

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Drives are innate, universal, and are the "prime movers" of behavior because they generate emotions, which put people in a state of readiness to act on their environment.

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According to equity theory:

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Outcome/input ratio and comparison other are elements of:

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According to expectancy theory, an outcome that opposes our values has:

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