Question 1

Balanced scorecard goals are rarely weighted, but are scored to create a composite measure of goal achievement across the organization each year.

Accepted Answer

A) True 
 B)False

Question 2

The best reinforcement schedule for motivating employees is _____.

Accepted Answer

A) a continuous reinforcement schedule 
B) a variable ratio schedule 
C) a fixed schedule 
D) extinction 
E) avoidance of consequence 
A) a continuous reinforcement schedule 
B) a variable ratio schedule 
C) a fixed schedule 
D) extinction 
E) avoidance of consequence

Question 3

A significant discovery in equity theory research is that people tend to keep one specific comparison other throughout their working lives.

Accepted Answer

A) True 
 B)False

Question 4

According to expectancy theory, employee motivation will remain high when the P-to-O expectancy falls to zero.

Accepted Answer

A) True 
 B)False

Question 5

_____ are the motivational forces of emotions channeled toward particular goals to correct deficiencies or imbalances.

Accepted Answer

A) Needs 
B) Thoughts 
C) Beliefs 
D) Values 
E) Strategies 
A) Needs 
B) Thoughts 
C) Beliefs 
D) Values 
E) Strategies

Question 6

Which of the following is the main source of multisource feedback?

Accepted Answer

A) Subordinates 
B) Peers 
C) Supervisors 
D) Customers 
E) All of these 
A) Subordinates 
B) Peers 
C) Supervisors 
D) Customers 
E) All of these

Question 7

The desire to seek approval from others, conform to their wishes and expectations, and avoid conflict and confrontations is referred to as the need for:

Accepted Answer

A) affiliation 
B) power 
C) achievement 
D) safety 
E) existence 
A) affiliation 
B) power 
C) achievement 
D) safety 
E) existence

Question 8

Which of the following needs is the strongest according to Maslow's needs hierarchy theory?

Accepted Answer

A) Need for food 
B) Need to socialize 
C) Need for self-actualization 
D) Need to be secure 
E) Need for love 
A) Need for food 
B) Need to socialize 
C) Need for self-actualization 
D) Need to be secure 
E) Need for love

Question 9

The core elements of Organizational Behavior Modification are depicted by the A-B-C model which A, B, and C stand for:

Accepted Answer

A) attitude, bearing, conviction 
B) antecedents, behavior, consequences 
C) action, because, conformity 
D) able, baker, charlie 
E) step one, step two, step three 
A) attitude, bearing, conviction 
B) antecedents, behavior, consequences 
C) action, because, conformity 
D) able, baker, charlie 
E) step one, step two, step three

Question 10

According to four-drive theory, the drive to acquire, bond, and learn are proactive.

Accepted Answer

A) True 
 B)False

Question 11

Effective feedback:

Accepted Answer

A) is generic in nature and applies to all employees. 
B) is provided only through social sources. 
C) should not be very frequent as frequency reduces its value. 
D) can occur only when employees have weak self-efficacy. 
E) should always come from a credible source. 
A) is generic in nature and applies to all employees. 
B) is provided only through social sources. 
C) should not be very frequent as frequency reduces its value. 
D) can occur only when employees have weak self-efficacy. 
E) should always come from a credible source.

Question 12

Which of the following is a major criticism of Maslow's needs hierarchy theory?

Accepted Answer

A) The safety and physiological needs do not arise due to human drives. 
B) The need for love and esteem do not apply for many of the individuals. 
C) Physiological needs of a person are often considered a weaker need than the other needs. 
D) People do not progress through the hierarchy as the theory predicts. 
E) The theory gives more importance to the satisfied needs than the unsatisfied needs. 
A) The safety and physiological needs do not arise due to human drives. 
B) The need for love and esteem do not apply for many of the individuals. 
C) Physiological needs of a person are often considered a weaker need than the other needs. 
D) People do not progress through the hierarchy as the theory predicts. 
E) The theory gives more importance to the satisfied needs than the unsatisfied needs.

Question 13

In expectancy theory, the P-to-O expectancy is the perceived probability that a specific behavior or performance level will lead to a particular outcome.

Accepted Answer

A) True 
 B)False

Question 14

Which of the following is a way to increase employee motivation by improving the P-to-O expectancies?

Accepted Answer

A) Measuring employee performance accurately and distributing more valued rewards 
B) Convincing employees that they will be able to accomplish the task 
C) Selecting employees with the required skills, knowledge, and motivation to perform jobs 
D) Providing sufficient time and resources to employees to perform the task 
E) Treating everyone equally by giving all of them the same reward 
A) Measuring employee performance accurately and distributing more valued rewards 
B) Convincing employees that they will be able to accomplish the task 
C) Selecting employees with the required skills, knowledge, and motivation to perform jobs 
D) Providing sufficient time and resources to employees to perform the task 
E) Treating everyone equally by giving all of them the same reward

Question 15

According to equity theory, the equity principle operates when we believe everyone in the group should receive the same outcomes.

Accepted Answer

A) True 
 B)False

Question 16

According to learned needs theory, companies should hire leaders with a strong need for personalized power.

Accepted Answer

A) True 
 B)False

Question 17

Goal setting is more effective when employees can easily complete the goals assigned to them.

Accepted Answer

A) True 
 B)False

Question 18

Appreciative coaching is the approach to feedback where employee's potential is maximized by focusing on their strengths rather than weaknesses.

Accepted Answer

A) True 
 B)False

Question 19

You supervise two-dozen sales representatives covering every region of the country from your office at company headquarters.Describe a feedback strategy that might improve the performance of these employees with respect to increasing sales to new clients.

Accepted Answer

To answer this question, we must conside

Question 20

A way to increase a person's P-to-O expectancy is to measure his or her job performance more accurately and distribute more valued rewards to those with higher job performance.

Accepted Answer

A) True 
 B)False

Balanced scorecard goals are rarely weighted, but are scored to create a composite measure of goal achievement across the organization each year.

The best reinforcement schedule for motivating employees is _____.

A significant discovery in equity theory research is that people tend to keep one specific comparison other throughout their working lives.

According to expectancy theory, employee motivation will remain high when the P-to-O expectancy falls to zero.

_____ are the motivational forces of emotions channeled toward particular goals to correct deficiencies or imbalances.

Which of the following is the main source of multisource feedback?

The desire to seek approval from others, conform to their wishes and expectations, and avoid conflict and confrontations is referred to as the need for:

Which of the following needs is the strongest according to Maslow's needs hierarchy theory?

The core elements of Organizational Behavior Modification are depicted by the A-B-C model which A, B, and C stand for:

According to four-drive theory, the drive to acquire, bond, and learn are proactive.

Effective feedback:

Which of the following is a major criticism of Maslow's needs hierarchy theory?

In expectancy theory, the P-to-O expectancy is the perceived probability that a specific behavior or performance level will lead to a particular outcome.

Which of the following is a way to increase employee motivation by improving the P-to-O expectancies?

According to equity theory, the equity principle operates when we believe everyone in the group should receive the same outcomes.

According to learned needs theory, companies should hire leaders with a strong need for personalized power.

Goal setting is more effective when employees can easily complete the goals assigned to them.

Appreciative coaching is the approach to feedback where employee's potential is maximized by focusing on their strengths rather than weaknesses.

You supervise two-dozen sales representatives covering every region of the country from your office at company headquarters.Describe a feedback strategy that might improve the performance of these employees with respect to increasing sales to new clients.

A way to increase a person's P-to-O expectancy is to measure his or her job performance more accurately and distribute more valued rewards to those with higher job performance.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters

Exam 5: Foundations of Employee Motivation

Balanced scorecard goals are rarely weighted, but are scored to create a composite measure of goal achievement across the organization each year.

The best reinforcement schedule for motivating employees is _____.

A significant discovery in equity theory research is that people tend to keep one specific comparison other throughout their working lives.

According to expectancy theory, employee motivation will remain high when the P-to-O expectancy falls to zero.

_____ are the motivational forces of emotions channeled toward particular goals to correct deficiencies or imbalances.

Which of the following is the main source of multisource feedback?

The desire to seek approval from others, conform to their wishes and expectations, and avoid conflict and confrontations is referred to as the need for:

Which of the following needs is the strongest according to Maslow's needs hierarchy theory?

The core elements of Organizational Behavior Modification are depicted by the A-B-C model which A, B, and C stand for:

According to four-drive theory, the drive to acquire, bond, and learn are proactive.

Effective feedback:

Which of the following is a major criticism of Maslow's needs hierarchy theory?

In expectancy theory, the P-to-O expectancy is the perceived probability that a specific behavior or performance level will lead to a particular outcome.

Which of the following is a way to increase employee motivation by improving the P-to-O expectancies?

According to equity theory, the equity principle operates when we believe everyone in the group should receive the same outcomes.

According to learned needs theory, companies should hire leaders with a strong need for personalized power.

Goal setting is more effective when employees can easily complete the goals assigned to them.

Appreciative coaching is the approach to feedback where employee's potential is maximized by focusing on their strengths rather than weaknesses.

You supervise two-dozen sales representatives covering every region of the country from your office at company headquarters.Describe a feedback strategy that might improve the performance of these employees with respect to increasing sales to new clients.

A way to increase a person's P-to-O expectancy is to measure his or her job performance more accurately and distribute more valued rewards to those with higher job performance.

Introduction to the Field of Organizational Behavior

Individual Behavior, Personality, and Values

Perceiving Ourselves and Others in Organizations

Workplace Emotions, Attitudes, and Stress

Applied Performance Practices

Decision Making and Creativity

Team Dynamics

Communicating in Teams and Organizations

Power and Influence in the Workplace

Conflict and Negotiation in the Workplace

Leadership in Organizational Settings

Designing Organizational Structures

Organizational Culture

Organizational Change

Filters