Exam 14: Organizational Culture
A strong culture depends on a stable workforce.
True
Using attraction-selection-attrition (ASA) theory, describe how a company would maintain and perpetuate its culture.
This answer requires students to describe how each of the three parts of the theory contributes to maintaining an organization's culture.Attraction: All organizations communicate their cultures (values) via artifacts which are visible to others in the community.These provide information to prospective job applicants about the organization's values.The resulting information leads applicants to a form of self-selection when they avoid companies that seem to have values which are incompatible with their own.Conversely, this same process encourages those who share the same values with the company to apply for jobs.The attraction component of the theory ensures the established culture is maintained.Selection: Even during the employment selection stage, companies factor-in the person's "fit" with the established culture.This focus on values congruence has the effect of weeding out those who hold differing values found in the established organizational culture.Rather than providing a mix of values, this practice tends to homogenize and perpetuate an organization's established culture.Attrition: People are motivated to seek environments that are sufficiently congruent with their personal values and to leave environments that are a poor fit.This occurs because person-organization values congruence supports their social identity and minimizes internal role conflict.Even if employees aren't forced out, many quit when the values incongruence is sufficiently high.This attrition process contributes to perpetuating a workforce that comprises mostly of individuals who share the same values as those found in the company's culture.
Co-workers are important organizational socialization agents.
True
Values are conscious perceptions, while assumptions are nonconscious.
Which of the following tends to happen when an organization's culture is misaligned with its external environment?
Explain the important contingencies of organizational culture and effectiveness.
Which of the following is a characteristic of an adaptive corporate culture?
Reward systems have little or no effect on strengthening corporate culture.
When merging two organizations, a separation strategy is most commonly applied when:
Corporate culture makes it harder for employees to understand what is expected of them.
An organizations' culture is usually quite blurry, so much so that it cannot be estimated through employee surveys alone.
Organizational countercultures can potentially create conflict and dissension among employees.
What does organizational culture consist of? Briefly describe its components.
Organizations that tolerate or encourage subcultures with dissenting values:
One of the functions of _____ is that it is a spawning ground for emerging values that keep the firm aligned with the needs of customers, suppliers, society, and other stakeholders.
Organizational socialization is a process of both learning and adjustment.
Reality shock occurs when you perceive a discrepancy between your pre-employment expectations and on-the-job reality.
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