Question 1

Differentiate between quid pro quo sexual harassment and hostile work environment sexual harassment.

Accepted Answer

Quid pro quo involves unwelcome sexual a

Question 2

Mark is a manager who spends a great deal of his time thinking of new ways to improve his organization.His subordinates describe him as being charismatic and visionary.He often encourages his employees to expand their skills and motivates them to reach their full potential.In the context of organizational psychology,Mark exhibits the characteristics of a(n)

Accepted Answer

A) autocratic leader. 
B) transformational leader. 
C) Theory X leader. 
D) transactional leader. 
A) autocratic leader. 
B) transformational leader. 
C) Theory X leader. 
D) transactional leader.

Question 3

Desmond is an account executive at a small accounting firm.Over the years,his performance has dipped gradually.One day,his manager summons him and tells him that his performance is being monitored.The manager further warns Desmond that if he fails to improve his productivity,he may have to lose his job. Surprisingly,after one month,performance reviews indicate a drastic improvement in Desmond's productivity.
Desmond's performance can be best explained by the

Accepted Answer

A) placebo effect. 
B) halo effect. 
C) Hawthorne effect. 
D) anchoring effect. 
A) placebo effect. 
B) halo effect. 
C) Hawthorne effect. 
D) anchoring effect.

Question 4

Which of the following is NOT one of the three essential elements of a job analysis?

Accepted Answer

A) following a systematic procedure that is set up in advance 
B) stating the current demand for a particular job 
C) breaking down a job into small units 
D) framing an employee manual that characterizes a job 
A) following a systematic procedure that is set up in advance 
B) stating the current demand for a particular job 
C) breaking down a job into small units 
D) framing an employee manual that characterizes a job

Question 5

In accordance with the study conducted by Wrzesniewski on the meaning of work,an employee who thinks of his or her work as a _____ is most likely to find work to be fulfilling and meaningful.

Accepted Answer

A) job 
B) means to support his or her family 
C) calling 
D) career 
A) job 
B) means to support his or her family 
C) calling 
D) career

Question 6

Which of the following statements demonstrates how the Hawthorne studies affected industrial and organizational (I-O)psychology?

Accepted Answer

A) The studies reinforced the principles of scientific management. 
B) The studies confirmed the idea that what was good for business was good for the employee. 
C) The studies persuasively demonstrated that the workplace is a social system populated by human beings. 
D) All of these. 
A) The studies reinforced the principles of scientific management. 
B) The studies confirmed the idea that what was good for business was good for the employee. 
C) The studies persuasively demonstrated that the workplace is a social system populated by human beings. 
D) All of these.

Question 7

Taylor,an employee of Datacell Corp. ,is dissatisfied with his job as a software engineer.He finds the work monotonous and tiresome.However,he is determined to stay with the organization because he fears that other organizations might not pay him a salary as high as his current salary.Moreover,DataCell also offers healthcare and retirement benefits to its employees.In the context of organizational psychology,Taylor is most likely displaying _____ in this scenario.

Accepted Answer

A) affective commitment 
B) continuance commitment 
C) normative commitment 
D) personal commitment 
A) affective commitment 
B) continuance commitment 
C) normative commitment 
D) personal commitment

Question 8

Which of the following is a drawback of organizational citizenship behavior (OCB)?

Accepted Answer

A) OCB can lead to the stagnation of organizational innovation and creativity. 
B) OCB tends to make fellow employees feel more negative about their jobs. 
C) If OCB interferes with completing one's actual job duties,it can take a toll on performance and organizational success. 
D) OCB does not comply with an employee's formal job responsibilities and tends to have a negative impact on employee morale. 
A) OCB can lead to the stagnation of organizational innovation and creativity. 
B) OCB tends to make fellow employees feel more negative about their jobs. 
C) If OCB interferes with completing one's actual job duties,it can take a toll on performance and organizational success. 
D) OCB does not comply with an employee's formal job responsibilities and tends to have a negative impact on employee morale.

Question 9

In the context of approaches to management,Deming developed ideas about management that focused on

Accepted Answer

A) the bottom line. 
B) quality. 
C) efficiency. 
D) productivity. 
A) the bottom line. 
B) quality. 
C) efficiency. 
D) productivity.

Question 10

Only the person who has been harassed can be the victim of sexual harassment.

Accepted Answer

A) True 
 B)False

Question 11

Affective commitment is either unrelated or negatively related to job performance and citizenship behaviors.

Accepted Answer

A) True 
 B)False

Question 12

Liam works with HN Corp.HN sponsored Liam's tuition fee for postgraduation.As a result,Liam feels obligated to continue working with HN.In the context of organizational psychology,Liam's commitment to HN Corp.best exemplifies _____.

Accepted Answer

A) affective commitment 
B) continuance commitment 
C) normative commitment 
D) personal commitment 
A) affective commitment 
B) continuance commitment 
C) normative commitment 
D) personal commitment

Question 13

Which of the following is true of the meaning of work?

Accepted Answer

A) Companies' use of cheaper labor in other countries is one of the reasons behind the disappearance of many long-term careers in the United States. 
B) Individuals who view their occupation as a calling are less likely to experience work as meaningful and fulfilling. 
C) The feeling that one is engaged in something meaningful or significant plays no role in determining job satisfaction. 
D) Individuals who describe their occupation as a job do not view work as a means to financial ends. 
A) Companies' use of cheaper labor in other countries is one of the reasons behind the disappearance of many long-term careers in the United States. 
B) Individuals who view their occupation as a calling are less likely to experience work as meaningful and fulfilling. 
C) The feeling that one is engaged in something meaningful or significant plays no role in determining job satisfaction. 
D) Individuals who describe their occupation as a job do not view work as a means to financial ends.

Question 14

Joe and Larry are employed at the same telecommunications company.Their manager has just conducted objective assessments of their sales of complex data products during the first quarter.Larry sold more products than Joe.Subjectively,however,Joe is considered to be easier to work with.Which of the following is an implication for the manager in conducting Joe and Larry's respective performance appraisals?

Accepted Answer

A) The manager should focus only on the highest number of total sales. 
B) The manager should include subjective ratings by supervisors or a panel of experts. 
C) The manager should lay emphasis on the quality of work and ignore the sales numbers. 
D) The manager should consider only the cancellations and disregard the numbers of sales. 
A) The manager should focus only on the highest number of total sales. 
B) The manager should include subjective ratings by supervisors or a panel of experts. 
C) The manager should lay emphasis on the quality of work and ignore the sales numbers. 
D) The manager should consider only the cancellations and disregard the numbers of sales.

Question 15

According to the Americans with Disabilities Act (ADA)of 1990,which of the following statements is true?

Accepted Answer

A) A person with a disability is qualified for a position only if he or she is able to perform the essential job functions without reasonable accommodations. 
B) Nonessential functions cannot be used as grounds for not hiring a person with a disability. 
C) An accommodation must be provided for a person with a disability even if it places an undue hardship on the employer. 
D) A person with a disability can use the bona fide occupational qualification (BFOQ)defense if an employer does not hire the person. 
A) A person with a disability is qualified for a position only if he or she is able to perform the essential job functions without reasonable accommodations. 
B) Nonessential functions cannot be used as grounds for not hiring a person with a disability. 
C) An accommodation must be provided for a person with a disability even if it places an undue hardship on the employer. 
D) A person with a disability can use the bona fide occupational qualification (BFOQ)defense if an employer does not hire the person.

Question 16

Workplace violence excludes violence perpetrated by outsiders such as customers,clients,or patients.

Accepted Answer

A) True 
 B)False

Question 17

Marilyn has a walking disability.She needs a wheelchair to move around.In accordance with the Americans with Disabilities Act (ADA)of 1990,if she is hired for a new job,the company must

Accepted Answer

A) compensate her for the costs of a functional workplace wheelchair. 
B) limit her job responsibilities accordingly. 
C) make accommodations to allow her to do the job. 
D) hire an assistant to assist with her mobility issues. 
A) compensate her for the costs of a functional workplace wheelchair. 
B) limit her job responsibilities accordingly. 
C) make accommodations to allow her to do the job. 
D) hire an assistant to assist with her mobility issues.

Question 18

The tendency of individuals to perform better simply because of being singled out and made to feel important is called

Accepted Answer

A) the primacy effect. 
B) the Hawthorne effect. 
C) positive reinforcement. 
D) the halo effect. 
A) the primacy effect. 
B) the Hawthorne effect. 
C) positive reinforcement. 
D) the halo effect.

Question 19

In the context of job analysis,which of the following statements best defines competencies?

Accepted Answer

A) Competencies refer to what an individual must be able to do. 
B) Competencies refer to a person's capacity to learn a job and to gain new skills through training. 
C) Competencies refer to what a person needs to know to function in a job. 
D) Competencies refer to not only to what a person can do,but to what he or she will do on a job. 
A) Competencies refer to what an individual must be able to do. 
B) Competencies refer to a person's capacity to learn a job and to gain new skills through training. 
C) Competencies refer to what a person needs to know to function in a job. 
D) Competencies refer to not only to what a person can do,but to what he or she will do on a job.

Question 20

Eva works as a software developer for Kudos Inc. ,an IT company.Even though Eva dislikes her job,she does not want to leave the company because she earns a good salary and needs the money to support her family. Eva also finds the idea of hunting for a new job hassling and does not wish to relocate.Which of the following best describes Eva's commitment in this scenario?

Accepted Answer

A) affective commitment 
B) continuance commitment 
C) normative commitment 
D) personal commitment 
A) affective commitment 
B) continuance commitment 
C) normative commitment 
D) personal commitment

Differentiate between quid pro quo sexual harassment and hostile work environment sexual harassment.

Which of the following is NOT one of the three essential elements of a job analysis?

In accordance with the study conducted by Wrzesniewski on the meaning of work,an employee who thinks of his or her work as a _____ is most likely to find work to be fulfilling and meaningful.

Which of the following statements demonstrates how the Hawthorne studies affected industrial and organizational (I-O)psychology?

Which of the following is a drawback of organizational citizenship behavior (OCB)?

In the context of approaches to management,Deming developed ideas about management that focused on

Only the person who has been harassed can be the victim of sexual harassment.

Affective commitment is either unrelated or negatively related to job performance and citizenship behaviors.

Liam works with HN Corp.HN sponsored Liam's tuition fee for postgraduation.As a result,Liam feels obligated to continue working with HN.In the context of organizational psychology,Liam's commitment to HN Corp.best exemplifies _____.

Which of the following is true of the meaning of work?

According to the Americans with Disabilities Act (ADA)of 1990,which of the following statements is true?

Workplace violence excludes violence perpetrated by outsiders such as customers,clients,or patients.

Marilyn has a walking disability.She needs a wheelchair to move around.In accordance with the Americans with Disabilities Act (ADA)of 1990,if she is hired for a new job,the company must

The tendency of individuals to perform better simply because of being singled out and made to feel important is called

In the context of job analysis,which of the following statements best defines competencies?

What Is Psychology

Psychologys Scientific Method

Biological Foundations of Behavior

Sensation and Perception

States of Consciousness

Learning

Memory

Thinking, Intelligence, and Language

Human Development

Motivation and Emotion

Gender, Sex, and Sexuality

Personality

Social Psychology

Psychological Disorders

Therapies

Health Psychology

Filters

Exam 14: Industrial and Organizational Psychology

Differentiate between quid pro quo sexual harassment and hostile work environment sexual harassment.

Which of the following is NOT one of the three essential elements of a job analysis?

In accordance with the study conducted by Wrzesniewski on the meaning of work,an employee who thinks of his or her work as a _____ is most likely to find work to be fulfilling and meaningful.

Which of the following statements demonstrates how the Hawthorne studies affected industrial and organizational (I-O)psychology?

Which of the following is a drawback of organizational citizenship behavior (OCB)?

In the context of approaches to management,Deming developed ideas about management that focused on

Only the person who has been harassed can be the victim of sexual harassment.

Affective commitment is either unrelated or negatively related to job performance and citizenship behaviors.

Liam works with HN Corp.HN sponsored Liam's tuition fee for postgraduation.As a result,Liam feels obligated to continue working with HN.In the context of organizational psychology,Liam's commitment to HN Corp.best exemplifies _____.

Which of the following is true of the meaning of work?

According to the Americans with Disabilities Act (ADA)of 1990,which of the following statements is true?

Workplace violence excludes violence perpetrated by outsiders such as customers,clients,or patients.

Marilyn has a walking disability.She needs a wheelchair to move around.In accordance with the Americans with Disabilities Act (ADA)of 1990,if she is hired for a new job,the company must

The tendency of individuals to perform better simply because of being singled out and made to feel important is called

In the context of job analysis,which of the following statements best defines competencies?

What Is Psychology

Psychologys Scientific Method

Biological Foundations of Behavior

Sensation and Perception

States of Consciousness

Learning

Memory

Thinking, Intelligence, and Language

Human Development

Motivation and Emotion

Gender, Sex, and Sexuality

Personality

Social Psychology

Psychological Disorders

Therapies

Health Psychology

Filters