Exam 14: Industrial and Organizational Psychology

Food and Fun Inc. ,a hamburger fast-food restaurant,systematizes its operations in such a way that one person is in charge of grilling,another person is in charge of dressing the edible items,and the third person delivers the orders to the customers.The unassembled burger ingredients are moved from one worker to another via a small motorized conveyor belt.Food and Fun is probably following a pattern of

Which of the following is a guideline suggested by Frederick Winslow Taylor,the mastermind of the idea of scientific management?

Andrew's job as a call center executive requires him to work on night shifts.He has even had to work on weekends,which has adversely affected his health.Although he initially took pride in being a teetotaler,he started drinking heavily to overcome the job stress.His habits have made him both irritable and antisocial. Andrew is most likely a victim of

The _____ refers to a bias,common in performance appraisals,that occurs when a rater gives an employee the same rating on all of the items being evaluated,even though the individual varies across the dimensions being assessed.

Bruce and Grant apply for work at the same company.Bruce is interviewed using a structured interview format,while Grant is interviewed using an unstructured interview format.Both men are hired.Will the employer be able to predict their future job performance based on how each of them performed in their respective interviews?

Vail Co. ,a manufacturer of electronic gadgets,has designed a new computer mouse.The engineers at Vail Co.claim that their mouse has been specifically designed to mitigate pain and stress.The mouse has been designed to have a vertical grip that keeps the user's hand and wrist at a neutral angle,thereby reducing discomfort.In designing their new computer mouse,the scientists at Vail Co.have conducted studies in the field of

Hannah reads a journal article on how using wrist rests for key boards can lead to carpal tunnel syndrome instead of preventing it.This journal article is most likely to be in the field of

Job crafting is associated with decreased work evaluations,especially when the crafting involves extending one's responsibilities to do a bit more.

Cathy and the other new employees of Oblivion Corp.were introduced to the company and its managers on their first day of work.After attending a presentation on the company norms,the employees were given a brief tour of the office.Such a program is an example of a(n)

The human relations approach to management lays emphasis on

Although organizational citizenship behavior may appear to be altruistic,it might be engaged in as a way to compete with others or to get ahead in an organization.

A manager who controls employees,enforces rules,and makes sure that everyone is working hard is most likely adopting the management approach of

Research shows that although first impressions can influence even highly structured interviews,their influence fades as the interview progresses.

Which of the following is true of an employee selection interview?

How do computer-based orientation programs differ from in-person orientation programs?

Allen has been working as a senior software engineer for over three years.He was recommended by his project lead for the role of an associate project lead.Unfortunately,management decided that Allen does not have the competencies required for the role of an associate project lead.In this scenario,which of the following was most likely used by management in the decision-making process?

In Zephyr Corp. ,employees were rated for their performance by their immediate supervisor during performance appraisal.As this led to a biased rating system,management implemented a new system of performance evaluation.The new system at Zephyr allows employees to be rated for their performance by their peers,managers,supervisors,and clients.It also allows employees to rate themselves.According to this scenario,it can be inferred that Zephyr's new system of performance evaluation uses a method called

Which of the following tests is used by an employer to assess a job candidate's adaptability?

Charles works as a program analyst for Devon Co. ,an IT company.He feels a strong sense of belonging toward the company and works with both dedication and enthusiasm.At times,he even boasts to his friends that his company is one of the best in the industry.In the context of organizational psychology,Charles seems to have a strong sense of

"I am a good judge of character and rely on my gut feeling in selecting candidates." This statement from a human resource personnel exemplifies the concept of