Exam 16: Marketing Ethics and Consumer Misbehaviour

What are two frequent forms of compulsive consumption?

Aggressive driving is an example of product abuse.

Compare and contrast consumer misbehaviour and consumer problem behaviour and give examples of each.

Sarah and her friends think it is fun to write bad, usually untrue, things about other kids in their school and post them on online social networks. They even post pictures on the Internet of some kids without their knowledge and write bad things about them. What is this an example of?

Which product is covered under the Canadian Consumer Protection Safety Act?

One way to distinguish between consumer misbehaviour and consumer problem behaviour is to consider the issue of what is causing the behaviour.

What is the single biggest distraction for today's driver?

Describe the concept of corporate social responsibility and discuss the main categories of activities through which companies can be responsible. Give an example of each activity.

Henry has taken on a new job as a marketing manager for an e-cigarette manufacturer. He constantly asks himself if this product is safer than tobacco or a high-tech way to hook a new generation on a bad nicotine habit. He is faced with an ethical decision and asks himself, "Is this action 'right'?" Which type of evaluation does this illustrate?

Which term refers to an eating disorder that includes binge eating episodes followed by self-induced vomiting or purging?

Which federal government body is in charge of consumer product safety?

Children typify a "vulnerable" group because many believe that children lack the knowledge to behave as responsible consumers.

Describe a typical shoplifter and discuss why he or she performs this type of misbehaviour.

A consumer's moral beliefs are comprised of two components: norms and relativism.

Dysfunctional fan behaviour refers to abnormal or impaired functioning relating to sporting event consumption.