Exam 11: Public Relations

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Many lobbyists call themselves "government relations specialists."

(True/False)
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All companies have their own public relations departments.

(True/False)
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The good practice of public relations is a one-way street for institutions and individuals to communicate to the public.

(True/False)
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In 1906,__________________ set out the fundamentals of public relations.

(Short Answer)
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Social media news releases encourage interactive and ongoing communication.

(True/False)
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Ivy Lee,a young publicist in New York,said "The public be damned."

(True/False)
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Which term refers to developing programs in advance of an unscheduled but anticipated event?

(Multiple Choice)
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Both public relations and advertising involve persuasion through the __________________.

(Short Answer)
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When a company communicates with customers and suppliers,it is engaging in

(Multiple Choice)
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Developing programs in advance of an unscheduled but anticipated event is called __________________.

(Short Answer)
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Public relations sells points of view and images.

(True/False)
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Terry Flynn says that public relations is not just a process but a __________________.

(Short Answer)
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The functional areas of responsibility for a public relations department are

(Multiple Choice)
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According to Terry Flynn,public relations is all about economic value.

(True/False)
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Communication with customers and suppliers is an example of a company engaging in media relations.

(True/False)
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The persona is the negative image of a corporation.

(True/False)
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Those who meet the CPRS certification process are allowed to place what after their names?

(Multiple Choice)
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When a company communicates with customers,dealers,and suppliers,it is engaging in __________________ public relations.

(Short Answer)
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Who laid out the fundamentals of public relations?

(Multiple Choice)
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Which program links public relations and advertising?

(Multiple Choice)
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