Exam 16: Labour Relations

Which of the following involves key union and management negotiators being trained in the fundamentals of effective problem solving and conflict resolution?

Which of the following is the term used to describe the area defined by the bargaining limits of each side,in which compromise is possible,as is the attainment of a settlement satisfactory to both parties?

Managers are permitted to interfere with and discriminate against employees who are exercising their rights under labour relations legislation.

A ________ occurs when a union asks its members,other union members,the employer's customers or clients,and supporters in the general public not to patronize the business involved in the labour dispute.

What is the memorandum of settlement?

Shivangi was unable to negotiate the desired increase in wages for the bargaining unit members of the union but she was able to negotiate improved working conditions and benefits as well as flexible working hours.Shivangi feels that the bargaining unit members will be satisfied with the agreement and the union calls for a secret-ballot vote to formally approve the negotiated agreement; what is this formal approval called?

Pensions and benefits for younger workers have become more of a union priority.

Managers select a ________,when they believe that it is preferable to operate in a non-unionized environment.

Which of the following refers to the union philosophy of obtaining economic benefits and improved treatment for union members?

Identify and briefly describe the five steps of the labour relations process.

Which of the following is the committee comprised of a group of employees who are dedicated to the goal of unionization and are willing to assist the union organizer in this regard?

Which of the following refers to an elected official who is responsible for representing the interests of bargaining unit employees in their department or area?

The process by which a formal collective bargaining agreement is established between labour and management is known as

Which of the following terms refers to an officially recognized body representing a group of employees who have joined together to present a collective voice in dealing with management?

According to the textbook,wage rates and vacation entitlements are more likely to be fixed-sum issues that are typically handled by a(n)________ approach.

The basic unit of the labour union movement in Canada,which consists of a group of unionized employees in a particular area is referred to as which of the following?

Which type of union arrangement does not require union membership but does require that all members of the bargaining unit pay union dues?

Which of the following is a neutral third party whose primary purpose is to bring the parties together and keep them talking without providing direct input on the negotiation process?

Peter owns a large giftware distribution company with his wife,Mary.Mary informs Peter that some employees are actively seeking support to form a union.Discuss how Peter and Mary should respond to this if they would prefer to maintain a non-unionized organization and discuss what they can legally do during the union campaign.

Which of the following terms refers to an organization's overall plan for dealing with unions?