Question 1

Which of the following activities was part of the traditional role of personnel administration in the early 1900s?

Accepted Answer

A)  Hiring and firing employees 
B)  Environmental scanning 
C)  Coaching and mentoring employees 
D)  Being part of the strategic planning discussions 
E)  Handling union-management relations 
A)  Hiring and firing employees 
B)  Environmental scanning 
C)  Coaching and mentoring employees 
D)  Being part of the strategic planning discussions 
E)  Handling union-management relations A

Question 2

Moving jobs offshore is usually a result of what external factor?

Accepted Answer

A)  Government 
B)  Economic factors 
C)  Globalization. 
D)  Management practices 
E)  Environmental concerns 
A)  Government 
B)  Economic factors 
C)  Globalization. 
D)  Management practices 
E)  Environmental concerns C

Question 3

Mortgage Financial needs to recruit 10 employees for a period of three months to assist its team of underwriters during the busy season.The company does not want to provide these 10 employees regular full-time employment status.These employees will be known as which type of workers?

Accepted Answer

A)  Regular workers 
B)  Permanent workers 
C)  Technical workers 
D)  Contingent workers 
E)  Primary sector workers 
A)  Regular workers 
B)  Permanent workers 
C)  Technical workers 
D)  Contingent workers 
E)  Primary sector workers D

Question 4

Recent research indicates that there is a strong positive relationship between employee engagement and organizational performance indicators,such as sales growth and total shareholder return.

Accepted Answer

A) True 
 B)False

Question 5

________ consists of the core values,beliefs,and assumptions that are widely shared by members of an organization.

Accepted Answer

A)  Organizational culture 
B)  Organizational climate 
C)  Globalization 
D)  Management practices 
E)  Retention strategies 
A)  Organizational culture 
B)  Organizational climate 
C)  Globalization 
D)  Management practices 
E)  Retention strategies

Question 6

At Rybak Enterprises,a number of employees have started a working group to address sustainability issues.Which external factor are they responding to?

Accepted Answer

A)  Government 
B)  Economic factors 
C)  Globalization 
D)  Management practices 
E)  Environmental concerns 
A)  Government 
B)  Economic factors 
C)  Globalization 
D)  Management practices 
E)  Environmental concerns

Question 7

The Canadian national body that manages certification for human resource professionals (except Ontario)is called the

Accepted Answer

A)  Canadian Management Association. 
B)  Canadian Council of Human Resources Associations. 
C)  Society for Human Resources Management. 
D)  Personnel Professionals Association of Ontario. 
E)  Personnel Management Association of Canada. 
A)  Canadian Management Association. 
B)  Canadian Council of Human Resources Associations. 
C)  Society for Human Resources Management. 
D)  Personnel Professionals Association of Ontario. 
E)  Personnel Management Association of Canada.

Question 8

Employees of the federal government and Crown corporations,chartered banks,airlines,and the Canadian Armed Forces are covered by federal employment legislation.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following helps guide the company to its desired destination?

Accepted Answer

A)  Business model 
B)  Strategic Plan 
C)  Authority 
D)  Obligation 
E)  Responsibility 
A)  Business model 
B)  Strategic Plan 
C)  Authority 
D)  Obligation 
E)  Responsibility

Question 10

Which of the following is the lowest level of HR certification currently available?

Accepted Answer

A)  CHRL 
B)  CHRC 
C)  CPHR or CHRP in Ontario 
D)  CHRA 
E)  CHRE 
A)  CHRL 
B)  CHRC 
C)  CPHR or CHRP in Ontario 
D)  CHRA 
E)  CHRE

Question 11

External environmental influences having a direct or indirect influence on HRM include which of the following?

Accepted Answer

A)  Increasing empowerment 
B)  Increasing engagement 
C)  Labour market issues 
D)  Organizational climate 
E)  Organizational culture 
A)  Increasing empowerment 
B)  Increasing engagement 
C)  Labour market issues 
D)  Organizational climate 
E)  Organizational culture

Question 12

The core values,beliefs,and norms that are widely shared by members of an organization are known as

Accepted Answer

A)  the strategic plan. 
B)  the mission statement. 
C)  organizational culture. 
D)  organizational climate. 
E)  the prevailing atmosphere. 
A)  the strategic plan. 
B)  the mission statement. 
C)  organizational culture. 
D)  organizational climate. 
E)  the prevailing atmosphere.

Question 13

The growing integration of the world economy has vastly increased

Accepted Answer

A)  employee turnover. 
B)  the quality of products and services. 
C)  standardization practices. 
D)  the prices of products and services. 
E)  the intensity of competition. 
A)  employee turnover. 
B)  the quality of products and services. 
C)  standardization practices. 
D)  the prices of products and services. 
E)  the intensity of competition.

Question 14

The prevailing atmosphere or ''internal weather" that exists in an organization and its impact on employees is known as

Accepted Answer

A)  performance. 
B)  mission. 
C)  vision. 
D)  organizational climate. 
E)  corporate culture. 
A)  performance. 
B)  mission. 
C)  vision. 
D)  organizational climate. 
E)  corporate culture.

Question 15

Questions concerning ________ are at the core of a growing controversy brought about by new information technologies.

Accepted Answer

A)  data control, accuracy, the right to privacy, and ethics 
B)  employee engagement 
C)  job satisfaction 
D)  environmental and social responsibility 
E)  speed and efficiency 
A)  data control, accuracy, the right to privacy, and ethics 
B)  employee engagement 
C)  job satisfaction 
D)  environmental and social responsibility 
E)  speed and efficiency

Question 16

Minimum wage,overtime pay requirements,and vacation entitlements

Accepted Answer

A)  are the same across all jurisdictions. 
B)  are the same across all provinces. 
C)  vary from one province/territory to another. 
D)  are the same across all territories. 
E)  vary from one federally regulated employer to another. 
A)  are the same across all jurisdictions. 
B)  are the same across all provinces. 
C)  vary from one province/territory to another. 
D)  are the same across all territories. 
E)  vary from one federally regulated employer to another.

Question 17

HR responsibilities have shifted from operational to strategic responsibilities,which involve formulating and executing organizational strategy.

Accepted Answer

A) True 
 B)False

Question 18

According to the textbook,which of the following is now being used more commonly to measure the activities and results of human resources?

Accepted Answer

A)  Metrics 
B)  Academic research evidence 
C)  Science 
D)  Strategy 
E)  Subjective popular press articles 
A)  Metrics 
B)  Academic research evidence 
C)  Science 
D)  Strategy 
E)  Subjective popular press articles

Question 19

HR professionals play a key role in helping managers throughout the firm establish and maintain a positive organizational climate.

Accepted Answer

A) True 
 B)False

Question 20

Technological advances have

Accepted Answer

A)  enabled people to work anywhere and everywhere. 
B)  decreased work-family balance issues. 
C)  resulted in a decline in privacy-related issues. 
D)  had little impact on service-sector firms. 
E)  led to significant increases in the employment of persons with disabilities. 
A)  enabled people to work anywhere and everywhere. 
B)  decreased work-family balance issues. 
C)  resulted in a decline in privacy-related issues. 
D)  had little impact on service-sector firms. 
E)  led to significant increases in the employment of persons with disabilities.

Which of the following activities was part of the traditional role of personnel administration in the early 1900s?

Moving jobs offshore is usually a result of what external factor?

Mortgage Financial needs to recruit 10 employees for a period of three months to assist its team of underwriters during the busy season.The company does not want to provide these 10 employees regular full-time employment status.These employees will be known as which type of workers?

Recent research indicates that there is a strong positive relationship between employee engagement and organizational performance indicators,such as sales growth and total shareholder return.

________ consists of the core values,beliefs,and assumptions that are widely shared by members of an organization.

At Rybak Enterprises,a number of employees have started a working group to address sustainability issues.Which external factor are they responding to?

The Canadian national body that manages certification for human resource professionals (except Ontario)is called the

Employees of the federal government and Crown corporations,chartered banks,airlines,and the Canadian Armed Forces are covered by federal employment legislation.

Which of the following helps guide the company to its desired destination?

Which of the following is the lowest level of HR certification currently available?

External environmental influences having a direct or indirect influence on HRM include which of the following?

The core values,beliefs,and norms that are widely shared by members of an organization are known as

The growing integration of the world economy has vastly increased

The prevailing atmosphere or ''internal weather" that exists in an organization and its impact on employees is known as

Questions concerning ________ are at the core of a growing controversy brought about by new information technologies.

Minimum wage,overtime pay requirements,and vacation entitlements

HR responsibilities have shifted from operational to strategic responsibilities,which involve formulating and executing organizational strategy.

According to the textbook,which of the following is now being used more commonly to measure the activities and results of human resources?

HR professionals play a key role in helping managers throughout the firm establish and maintain a positive organizational climate.

Technological advances have

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Selection

Onboarding and Training

Career and Management Development

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters

Exam 1: The Strategic Role of Human Resources Management

Which of the following activities was part of the traditional role of personnel administration in the early 1900s?

Moving jobs offshore is usually a result of what external factor?

Mortgage Financial needs to recruit 10 employees for a period of three months to assist its team of underwriters during the busy season.The company does not want to provide these 10 employees regular full-time employment status.These employees will be known as which type of workers?

Recent research indicates that there is a strong positive relationship between employee engagement and organizational performance indicators,such as sales growth and total shareholder return.

________ consists of the core values,beliefs,and assumptions that are widely shared by members of an organization.

At Rybak Enterprises,a number of employees have started a working group to address sustainability issues.Which external factor are they responding to?

The Canadian national body that manages certification for human resource professionals (except Ontario)is called the

Employees of the federal government and Crown corporations,chartered banks,airlines,and the Canadian Armed Forces are covered by federal employment legislation.

Which of the following helps guide the company to its desired destination?

Which of the following is the lowest level of HR certification currently available?

External environmental influences having a direct or indirect influence on HRM include which of the following?

The core values,beliefs,and norms that are widely shared by members of an organization are known as

The growing integration of the world economy has vastly increased

The prevailing atmosphere or ''internal weather" that exists in an organization and its impact on employees is known as

Questions concerning ________ are at the core of a growing controversy brought about by new information technologies.

Minimum wage,overtime pay requirements,and vacation entitlements

HR responsibilities have shifted from operational to strategic responsibilities,which involve formulating and executing organizational strategy.

According to the textbook,which of the following is now being used more commonly to measure the activities and results of human resources?

HR professionals play a key role in helping managers throughout the firm establish and maintain a positive organizational climate.

Technological advances have

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Designing and Analyzing Jobs

Human Resources Planning

Recruitment

Selection

Onboarding and Training

Career and Management Development

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters