Exam 15: Managing Employee Separations: Turnover, Communication, and Employee Engagement

Which of the following is an example of involuntary turnover?

What is the average age of retirement for public sector employees in Canada?

What is the formal term used for the termination of an individual's employment with an organization?

Antoinette reviews the performance of an employee who continually produces less than the standard for her job.Antoinette informs the employee that she is fired; what kind of turnover is this an example of?

In Canada,the public sector has lower turnover levels than the private sector.

According to employees,what is the number one reason for voluntary turnover?

Chantelle owns an education company that provides services to colleges,universities,and publishers.One of her workers,Anthony,would like to retire but is unsure of how to assess his financial situation or what he would do in retirement.Chantelle hires a Retirement Consultant to speak with Anthony about transitioning into retirement; what term best describes this?

Managing employee relations is usually assigned to a company's Finance department.

Questionnaires that ask employees for their opinions about the company,management,and work life are referred to as which of the following?

The temporary withdrawal of employment to workers based on economic or business reasons is referred to as

According to managers,what is the number one reason for employees engaging in voluntary turnover?

Amin runs a café.A competitor recently opened a café across the street from his location.An employee left Amin to work for the competitor.Amin was happy about this because the employee was his weakest worker; what kind of turnover is this an example of?

Identify and briefly describe three foundations of a fair and just discipline process.

Rarely have periods of notice during employee separations exceeded 24 months.

Willful disregard or disobedience of the boss' authority or legitimate orders is known as which of the following?

In Canada,employers cannot fire employees at will,as is the case in the United States.

The indirect costs of turnover include the cost of posting the job,recruiting and interviewing new candidates.

According to the Ontario Employment Standards Act,at least how many weeks of notice must an employee,who has worked less than two years for the same employer,provide the employer when quitting?

Colin's company manufactures cable wire.A new employee informs Colin that he is leaving.Colin considers the costs associated with his veteran employee,Moira,who will have to start over again to show a new employee how to run the cable process.Which turnover cost is Colin thinking about?

In the second step of the termination interview process described in the textbook,the manager should