Exam 15: Managing Employee Separations: Turnover, Communication, and Employee Engagement

Identify and briefly describe the six steps to be followed in a termination interview.

Diana has 5 employees in her marketing department.Their years of age are as follows: Don is 19,Sarah is 22,Muhammad is 31,Miko is 38,and Paulo is 41.Which employee is least likely to experience turnover with Diana's company based on his/her age?

According to the Ontario Employment Standards Act,at least how many weeks of notice must an employee,who has worked more than two years for the same employer,provide the employer when quitting?

Which of the following costs of turnover directly includes the cost of exit interviews and separation or severance pay?

Which of the following is a program where retirees can come back to work on a part-time or on an as-needed basis?

Richard resigned from his role as a data analyst to go back to school and pursue a graduate degree.This is referred to as

Liliana runs a personal planning and insurance company.An employee has left in the middle of RRSP season.Liliana is worried about the potential customers she may not be able to place investments for now that she is short a person.Which cost of turnover is Liliana concerned about?

Minimum notice varies based on the size of the layoffs,with smaller layoffs determining minimum notice based on employee tenure,and mass layoffs determining minimum notice based on total layoff size.

According to the textbook,which of the following is the general rule for organizations to follow when providing reasonable notice?

Helena feels that her employer's method and process for deciding on pay increases is not fair; this indicates Helena's concern with which of the following components of organizational justice?

Alternatives to layoffs include voluntary reductions in pay,voluntary time off,and work-sharing programs.

In the third step of the termination interview process described in the textbook,the manager should

What are the laws that require an employer to notify employees in the event that the employer decides to terminate employees without just cause known as?

In Canada,employees are forced to take mandatory retirement once they reach the age of 65.

Which of the following terms is used to describe the damages that are reserved for malicious or outrageous cases in which an employer engages in harsh and vindictive treatment of an employee,of if the employee suffered undue distress from not being given adequate notice of termination?

The interview in which an employee is informed of the fact that he or she has been dismissed is called the

If just cause is not present,then a termination without reasonable notice is considered unfair and is known as which of the following?

In the termination interview process described in the textbook,which of the following was the final step in that process?

Concern with the fairness and justice of the outcome of a termination decision is most related to which component of organizational justice?

Which of the following describes the situation where good performers choose to leave an organization while poor performers stay?