Question 1

"No more than three posting errors per month can occur on average." Which component of the job description would this statement belong to?

Accepted Answer

A)  Job identification 
B)  Performance standards 
C)  Job summary 
D)  Authority 
E)  Responsibilities and duties 
A)  Job identification 
B)  Performance standards 
C)  Job summary 
D)  Authority 
E)  Responsibilities and duties B

Question 2

Among educated employees,simplified jobs often lead to lower satisfaction,higher rates of absenteeism,and turnover.Discuss three ways in which job content can be modified to improve employee engagement.

Accepted Answer

Three points each for identification (1)and description (2)of job enrichment,job rotation,and job enlargement.An extra point is given for associating job enlargement with horizontal loading or job enrichment with vertical loading.

Question 3

The National Occupational Classification is a reference tool for writing job descriptions and job specifications.It classifies occupations based on two key dimensions-skill level and skill type.

Accepted Answer

A) True 
 B)False  True

Question 4

Aligning an employee's competencies with the job can encourage high-performance,be more strategic and support the employer's performance management process.

Accepted Answer

A) True 
 B)False

Question 5

The process of systematically organizing work into tasks required to perform a specific job is consistent with

Accepted Answer

A)  organizational design. 
B)  job design. 
C)  job analysis. 
D)  job evaluation. 
E)  writing job descriptions. 
A)  organizational design. 
B)  job design. 
C)  job analysis. 
D)  job evaluation. 
E)  writing job descriptions.

Question 6

An organization chart provides details about actual communication patterns,degree of supervision,amount of power and authority,and specific duties and responsibilities.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following jobs could be analyzed effectively using direct observation?

Accepted Answer

A)  Human Resources Consultant 
B)  Lawyer 
C)  Forklift Operator 
D)  Design Engineer 
E)  Philosopher 
A)  Human Resources Consultant 
B)  Lawyer 
C)  Forklift Operator 
D)  Design Engineer 
E)  Philosopher

Question 8

The section of the job description in which the major functions or activities are briefly identified is the

Accepted Answer

A)  job summary. 
B)  job identification. 
C)  job outline. 
D)  job analysis. 
E)  job abstract. 
A)  job summary. 
B)  job identification. 
C)  job outline. 
D)  job analysis. 
E)  job abstract.

Question 9

Which of the following statements about organizational structures is true?

Accepted Answer

A)  The decentralized management approach is consistent with bureaucratic structures. 
B)  Bureaucratic designs are associated with each job having two components: functional and product. 
C)  Bureaucratic designs have increased spans of control. 
D)  Narrowly defined jobs are common in flat organizational structures. 
E)  An organization's structure should support the organization's strategic goals. 
A)  The decentralized management approach is consistent with bureaucratic structures. 
B)  Bureaucratic designs are associated with each job having two components: functional and product. 
C)  Bureaucratic designs have increased spans of control. 
D)  Narrowly defined jobs are common in flat organizational structures. 
E)  An organization's structure should support the organization's strategic goals.

Question 10

The document that results from an examination of the duties and responsibilities and answering the question,"What human traits and experience are required to do this job?" is the

Accepted Answer

A)  job specification. 
B)  position analysis questionnaire. 
C)  job description. 
D)  job evaluation. 
E)  position description. 
A)  job specification. 
B)  position analysis questionnaire. 
C)  job description. 
D)  job evaluation. 
E)  position description.

Question 11

Using job analysis to ensure that all of the duties that need to be done have actually been assigned and for identifying areas of overlap within duties is most related to

Accepted Answer

A)  compensation. 
B)  performance management. 
C)  restructuring. 
D)  labour relations. 
E)  training. 
A)  compensation. 
B)  performance management. 
C)  restructuring. 
D)  labour relations. 
E)  training.

Question 12

Job analysis is defined as the collection of tasks and responsibilities performed by one person.

Accepted Answer

A) True 
 B)False

Question 13

The definition of ________ is the formal relationships among jobs in an organization.

Accepted Answer

A)  chain-of-command 
B)  organization chart 
C)  job hierarchy 
D)  organizational structure 
E)  organizational design 
A)  chain-of-command 
B)  organization chart 
C)  job hierarchy 
D)  organizational structure 
E)  organizational design

Question 14

Job analysis must be structured enough to allow for modifications as required while still providing current and future employees with an understanding of what they are expected to do.

Accepted Answer

A) True 
 B)False

Question 15

The job identification section of a job description includes which of the following?

Accepted Answer

A)  Working conditions 
B)  Position title 
C)  Performance standards 
D)  Job summary 
E)  Duties and responsibilities 
A)  Working conditions 
B)  Position title 
C)  Performance standards 
D)  Job summary 
E)  Duties and responsibilities

Question 16

Having each employee record every activity in which they are involved (as well as the time spent on each activity)results in a detailed,chronological job analysis collection technique known as the

Accepted Answer

A)  participant diary/log. 
B)  position analysis questionnaire. 
C)  individual interview. 
D)  survey questionnaire. 
E)  functional job analysis. 
A)  participant diary/log. 
B)  position analysis questionnaire. 
C)  individual interview. 
D)  survey questionnaire. 
E)  functional job analysis.

Question 17

A diagram that shows the flow of inputs to and outputs from the job under review is known as

Accepted Answer

A)  a process chart. 
B)  an organization chart. 
C)  a job description. 
D)  a job specification. 
E)  an organizational structure. 
A)  a process chart. 
B)  an organization chart. 
C)  a job description. 
D)  a job specification. 
E)  an organizational structure.

Question 18

Other than the physical effort involved in a job,the physical demands analysis identifies

Accepted Answer

A)  religious accommodations. 
B)  gender requirements. 
C)  age limitations. 
D)  senses used. 
E)  required experience. 
A)  religious accommodations. 
B)  gender requirements. 
C)  age limitations. 
D)  senses used. 
E)  required experience.

Question 19

The most widely used method for determining the duties and responsibilities of a job is

Accepted Answer

A)  direct observation. 
B)  a participant diary/log. 
C)  the interview. 
D)  the position analysis questionnaire. 
E)  the functional job analysis questionnaire. 
A)  direct observation. 
B)  a participant diary/log. 
C)  the interview. 
D)  the position analysis questionnaire. 
E)  the functional job analysis questionnaire.

Question 20

Job analysis information is primarily used for developing

Accepted Answer

A)  staffing tables. 
B)  skills inventories. 
C)  HR policies and procedures. 
D)  organization charts. 
E)  job descriptions and job specifications. 
A)  staffing tables. 
B)  skills inventories. 
C)  HR policies and procedures. 
D)  organization charts. 
E)  job descriptions and job specifications.

"No more than three posting errors per month can occur on average." Which component of the job description would this statement belong to?

Among educated employees,simplified jobs often lead to lower satisfaction,higher rates of absenteeism,and turnover.Discuss three ways in which job content can be modified to improve employee engagement.

The National Occupational Classification is a reference tool for writing job descriptions and job specifications.It classifies occupations based on two key dimensions-skill level and skill type.

Aligning an employee's competencies with the job can encourage high-performance,be more strategic and support the employer's performance management process.

The process of systematically organizing work into tasks required to perform a specific job is consistent with

An organization chart provides details about actual communication patterns,degree of supervision,amount of power and authority,and specific duties and responsibilities.

Which of the following jobs could be analyzed effectively using direct observation?

The section of the job description in which the major functions or activities are briefly identified is the

Which of the following statements about organizational structures is true?

The document that results from an examination of the duties and responsibilities and answering the question,"What human traits and experience are required to do this job?" is the

Using job analysis to ensure that all of the duties that need to be done have actually been assigned and for identifying areas of overlap within duties is most related to

Job analysis is defined as the collection of tasks and responsibilities performed by one person.

The definition of ________ is the formal relationships among jobs in an organization.

Job analysis must be structured enough to allow for modifications as required while still providing current and future employees with an understanding of what they are expected to do.

The job identification section of a job description includes which of the following?

Having each employee record every activity in which they are involved (as well as the time spent on each activity)results in a detailed,chronological job analysis collection technique known as the

A diagram that shows the flow of inputs to and outputs from the job under review is known as

Other than the physical effort involved in a job,the physical demands analysis identifies

The most widely used method for determining the duties and responsibilities of a job is

Job analysis information is primarily used for developing

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Human Resources Planning

Recruitment

Selection

Onboarding and Training

Career and Management Development

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters

Exam 4: Designing and Analyzing Jobs

"No more than three posting errors per month can occur on average." Which component of the job description would this statement belong to?

Among educated employees,simplified jobs often lead to lower satisfaction,higher rates of absenteeism,and turnover.Discuss three ways in which job content can be modified to improve employee engagement.

The National Occupational Classification is a reference tool for writing job descriptions and job specifications.It classifies occupations based on two key dimensions-skill level and skill type.

Aligning an employee's competencies with the job can encourage high-performance,be more strategic and support the employer's performance management process.

The process of systematically organizing work into tasks required to perform a specific job is consistent with

An organization chart provides details about actual communication patterns,degree of supervision,amount of power and authority,and specific duties and responsibilities.

Which of the following jobs could be analyzed effectively using direct observation?

The section of the job description in which the major functions or activities are briefly identified is the

Which of the following statements about organizational structures is true?

The document that results from an examination of the duties and responsibilities and answering the question,"What human traits and experience are required to do this job?" is the

Using job analysis to ensure that all of the duties that need to be done have actually been assigned and for identifying areas of overlap within duties is most related to

Job analysis is defined as the collection of tasks and responsibilities performed by one person.

The definition of ________ is the formal relationships among jobs in an organization.

Job analysis must be structured enough to allow for modifications as required while still providing current and future employees with an understanding of what they are expected to do.

The job identification section of a job description includes which of the following?

Having each employee record every activity in which they are involved (as well as the time spent on each activity)results in a detailed,chronological job analysis collection technique known as the

A diagram that shows the flow of inputs to and outputs from the job under review is known as

Other than the physical effort involved in a job,the physical demands analysis identifies

The most widely used method for determining the duties and responsibilities of a job is

Job analysis information is primarily used for developing

The Strategic Role of Human Resources Management

The Changing Legal Emphasis: Compliance and Impact on Canadian Workplaces

Human Resources Management and Technology

Human Resources Planning

Recruitment

Selection

Onboarding and Training

Career and Management Development

Performance Management

Strategic Pay Plans

Pay-For-Performance and Financial Incentives

Employee Benefits and Services

Occupational Health and Safety

Managing Employee Separations: Turnover, Communication, and Employee Engagement

Labour Relations

Managing Human Resources in a Global Business

Filters