Exam 4: Managing Ethics and Social Responsibility

A recent poll found that nearly _____ percent of people say that executives make decisions based primarily on advancing their own careers.

All of the following are examples of special interest groups, EXCEPT ______.

A __________ is a formal statement of the company's values concerning ethics and social issues; it communicates to employees what the company stands for.

Ethics is the code of moral principles and values that governs the behaviors of a person or group with respect to what is right or wrong.

Any group or person within or outside the organization that has some type of investment or interest in the organization's performance and is affected by the organization's actions is called a(n) ______.

A toll-free confidential __________ allows employees to report questionable behavior as well as seek guidance concerning ethical dilemmas.

Corporate social responsibility covers a narrow range of issues, many of which are unambiguous with respect to right or wrong.

The ethical concept that acts are moral when they promote the individual's best long-term interests and assumes that will ultimately lead to the greater good is known as the moral rights approach.

Leah is a line worker who is widely admired by virtually everyone, from peers to corporate leaders.She is able to get along with everyone and often functions as an informal mediator when disagreements arise.She volunteers to cover the shifts of employees who have family emergencies, and when asked why, she says her motto is "Do all the good you can.By all the means you can.In all the ways you can.In all the places you can.At all the times you can.To all the people you can.As long as ever you can." Leah's attitudes and behaviors are most consistent with which stage of moral development?

Employee disclosure of illegal, unethical, or illegitimate practices on the employer's part is known as __________.

Caleb is a manager at Computer-Care Company.He is expected to consider the effect of each decision alternative on all parties and select the one that optimizes the benefits for the greatest number of people.This is an example of the _____ approach.

Individuals at the preconventional level of moral reasoning are concerned with external rewards and punishments and obey authority to avoid detrimental personal consequences.

Explain the differences between principle-based statements and policy-based statement in an organization's code of ethics.

__________ justice requires that rules should be clearly stated and consistently and impartially enforced.

Which of the following concepts argues that organizations can find innovative ways to create wealth at the same time they are preserving natural resources?

Procedural justice holds that rules should be clearly stated and consistently and impartially enforced.

__________ refers to following organizational policies and practices that both enhance the economic success of a company and advance the economic and social conditions of the communities in which the company operates.

Companies can incorporate as benefit corporations without getting B Lab certification.

__________ means that managers are honest and trustworthy, fair in their dealings with employees and customers, and behave ethically in both their personal and professional lives.

Teresa considers herself lucky to work for a company that emphasizes teamwork.The sense of interconnectedness is such that Teresa often finds herself voluntarily putting in extra time to make sure her workgroup exceeds the expectations of their clients.Teresa's behaviors and attitudes are most consistent with which stage of moral development?